Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1569 Reviews

ReScore Reviews™ (46)

ReScore
Overall Rating 4.3913011/5Overall Rating 4.3913011/5Overall Rating 4.3913011/5Overall Rating 4.3913011/5rating 4.3913011
Original
Overall Rating 2.2608707/5Overall Rating 2.2608707/5rating 2.2608707rating 2.2608707rating 2.2608707
97% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


RS
Richard S.
Beaver Falls, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Service manger Brian brooks
Your service dept. Was great as always

EW
Edward W.
Industry, PA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Appointments usually on time
Dealer and convenience were good . A little supervision would be appreciated with the car wash area. The last three visits, sections of the lower portion of the car were missed. My first trip when the car was new, the entire door was not touched. I end up going over it when I get home for it stands out compared to the rest of the body
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/13/2018

Thank you for the great feedback.  We are working on making our wash area more efficient and pay more attention to detail. 


BP
Brian P.
Beaver Falls, PA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Friendly service staff. Always get us in quickly.
The only negative is a couple things were done we didn’t ask for. Like oil change. Wasn’t quite ready. Other than that love the dealership.
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/12/2018

Thank you for the feedback.  I will take care of you next time you are in for the mixup on the oil change.


Verified Customer
Pittsburgh, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Great service
As always, excellent service provided
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/12/2018

Thank you for the great survey.


Verified Customer
Beaver Falls, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Great service but too many surveys
My car and service has been great from Bowser. Hyundai wants too many surveys though..
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/12/2018

Thank you for the great review.


MC
Margaret C.
Beaver Falls, PA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Customer service and friendly people
They have the best employees. They are so helpful, courteous and knowledgeable!
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/12/2018

Thank you for the great feedback.


SW
Sally W.
Beaver Falls, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Service team is outstanding!
Service team is very professional and efficient!
They actually listen to customers and answer questions.
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/12/2018

Thank you for the great review.


SB
Sheila B.
Midland, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Great service
I have had my Hyundai Tucson for a year now and I absolutely love it. I walked in Bowser's just to "look" because I few vehicles in mind. I did not go any further once I drove that car. Tom Bowser sold me the vehicle and I felt he went above and beyond to get me in the price range I needed. I work a mile up the road from the dealership and they come and pick my car up for service so that I don't have to make an appointment on a weekend or have someone follow me when I drop it off. Brian and Barb in the service dept are excellent. I'm sure once my lease is up in 2 years I will be getting another Hyundai from Bowser's. I recommend them to anyone.
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/09/2018

Thank you for the great feedback.  We appreciate your business and look forward to having you as a customer for a long time.


WC
William C.
Edinburg, PA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Brian and staff
Friendly, knowledgeable and timely service
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/09/2018

Thank you for the great review.


SS
Stephen S.
Mc Murray, PA
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Service 2013 Azera
Always courteous and professional
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/09/2018

Thank you for the great survey.


TS
Tre S.
Darlington, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Awesome!
Everything is always great!
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/09/2018

Thank you for the great survey.


KT
Kenneth T.
Beaver Falls, PA
2016 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/07/2018 Category: Service
terriable rip offs
never be back
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/07/2018

I will contact you about this visit.


Verified Customer
Beaver, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Nice people!
Staff is polite, on time and helpful.
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/07/2018

Thank you for the great survey.


AG
Antonia G.
Rochester, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
I’m a repeat customer & was happy in the past.
2016 Tucson has a definit problem with a shudder/almost staling/no acceleration issue. Very dangerous and I’ve come very close a few times of being in sn accident because of this problem!
Waiting to see if recent service corrected the problem.
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/07/2018

Thank you for the feedback.  Let me know if you still have the same issue.


RR
Ronald R.
Beaver Falls, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/05/2018 Category: Service
Long wait!
Took over 4hrs. to complete inspection ,emission and back brakes and rotors. Happy with the Sonata purchased there but not service department.
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/05/2018

I will contact you about this visit.

JAMES B B. from Bowser Hyundai of Chippewa responded on 11/07/2018

Thank you for taking the time to speak with me.


AC
Amy C.
Cranberry Twp, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Wonderful staff!
I have only had positive experiences with this dealership! They made it so easy to purchase and service my Tucson.
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/06/2018

Thank you for the great feedback.


Verified Customer
Beaver Falls, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Convenient and close to home
Very good service and customer friendly
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/05/2018

Thank you for the great survey.


TW
Tom W.
Palestine, OH
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Hyundai = Quality
Hyundai has never disappointed me. They are up front and honest. Oh how I want a Genesis....
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/05/2018

Thank you for the great feedback.  


GS
Gary S.
Monaca, PA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Customer service
Associates are always willing to give me guidance on what needs done and the cost. Everyone is friendly and very helpful.
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/05/2018

Thank you for the great feedback.


PF
Phyllis F.
Beaver Falls, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Tires
Friendly service people
JAMES B B. from Bowser Hyundai of Chippewa responded on 11/01/2018

Thank you for the great survey.