Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1401 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 4.3809524/5Overall Rating 4.3809524/5Overall Rating 4.3809524/5Overall Rating 4.3809524/5rating 4.3809524
Original
Overall Rating 2.2381/5Overall Rating 2.2381/5rating 2.2381rating 2.2381rating 2.2381
97% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


Verified Customer
Beaver, PA
2012 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Will return
Nice they washed my car

TT
Terry T.
Industry, PA
2011 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Courteous and convenient
Service department was supposed to call me yesterday regarding a continuation of what service I had done on Saturday, 7/14 but I haven't heard from them yet.
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/19/2018

Thank you for the feedback.  

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

JR
James R.
Beaver Falls, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Awesome experiences every time we go!
Everyone is so friendly and really seem to go extra mile for the customer!
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/19/2018

Thank you for the great review.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

NH
Nora H.
Beaver, PA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Satisfied returning customer
I have 3 vehicles from Bowser Hyundai. Always feel comfortable whether buying or servicing my vehicles.
I would like to thank Bryan and Barb in the service dept for always trying to go that extra mile to be most helpful.
It is very much appreciated.
Thanks again,
Dave Holbert
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/19/2018

Thank you for the great survey.  Your loyalty is also very much appreciated.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

HR
Harry R.
Ellwood City, PA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Service and attitude.
Service Manager Brian Brooks is the best service manager that I have ever dealt with. Always willing to go the extra mile to keep the customer happy.
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/19/2018

Thank you for the great feedback.  Glad to hear that the Santa Fe is running great.  See you next time.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

Verified Customer
Ambridge, PA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great service
Excellent service department.
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/19/2018

Thank you for the 5 star survey.  

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

JC
Jerry C.
Beaver Falls, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
J Crowl
Fast and reasonably priced.
Checked everything out for me before leaving for the New England States.
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/19/2018

Thank you for the great review.  Enjoy your trip.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

DK
Diane K.
New Galilee, PA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
They really show they care
This service department is the reason I will always purchase my cars here
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/17/2018

Thank you for the great survey and your loyalty.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

Verified Customer
Beaver Falls, PA
2016 Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2018 Category: Service
Make good
Management made good on my recent visit and the time spent waiting for service, they recognized my time is valuable and apologized for the mix up. It’s nice to see the concern to make good on a promise. I will continue to utilize their services because of their efforts.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/15/2018 Category: Service
Appointment
Would be nice to have a scheduled appointment met
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/16/2018

I will contact you about this service appointment

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/17/2018

It was a pleasure speaking with you.  I'm glad we could make things right and continue our relationship.  See you next time.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

MM
Mathew M.
Beaver, PA
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Best Care, Great Price, Total Confidence
I was blown away by the level of customer service at Bowser Hyundai of Chippewa when we bought our latest car (a 2013 Hyundai Tuscon). That great service continued bringing our cars for service to the dealer. I brought in my 2010 Hyundai Elantra that had been purchased at another dealer when I lived in Pittsburgh, but they did the inspection for me as though that car had been purchased with them also. I was able to schedule quickly and drop the car off at my convenience. I needed some new tires, and was able to get those at a cheaper cost than I had paid previously with mechanics. I was able to pick up my car the next day. They verified that things were in good working order on my car that other mechanics had tried to sell me on needlessly. My car had never been taken care of better than when I had taken it to the dealer, so I'm glad that I can take both cars to Bowser Hyundai of Chippewa regardless of whether I purchased them there. I've had trouble finding a mechanic I really trusted here in Beaver County, but that search is over. I'm happy to be able to take my car to Bowser Hyundai of Chippewa for service. I'm blown away by the service to my car and the customer service to me.
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/16/2018

Thank you for the great feedback.  I am glad your experience with us has been a pleasurable one.  We look forward to servicing all of your vehicles for a long time.  See you next time.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

CC
Craig C.
New Galilee, PA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Best Service Dept.
I recently bought a new Elantra from Chippewa Boswer after considering other vehicles such as BMW and Audi. The biggest reason I decided to stick with Hyundai is because of Barb and Brian being the best customer service representatives around. I also bring my town and country there for service when there is a Chrysler dealership across the street. You should be proud to have them employed there.
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/16/2018

Thank you for the great review.  We appreciate your business and your loyalty.  See you next visit.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

JZ
Justin Z.
Beaver Falls, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Service
A++
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/13/2018

Thank you for the great survey.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

JD
Jamie D.
Beaver Falls, PA
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Service is great. Desk team is awesome
Resolved my issues in a timely manner. Answered questions and concerns.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/12/2018 Category: Service
Customer service
Customer service is great
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/13/2018

I will contact you about this visit.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/17/2018

Thank you.  I'm glad we could resolve your issue.  See you next time.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

GS
Gary S.
Monaca, PA
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Good service
The technicians explain things and do a really good job
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/13/2018

Thank you for the great survey.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

CS
Cathleen S.
Beaver Falls, PA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
I always receive excellent service
My car is always serviced in a very timely manner. When checking in, always met with very pleasant employees and feel welcomed. The area is always clean, and waiting room is stocked with refreshments. It makes the time go quickly waiting for my car. I have met so many nice people in the waiting room. And, of course. I always leave in a clean car which I very much appreciate.
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/13/2018

Thank you for the great review.  See you next time.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

PW
Patricia W.
Beaver Falls, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Pat Wolfe owner
everyone is very friendly and helpful.
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/12/2018

Thank you for the 5 Star survey.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

LN
Louise N.
Monaca, PA
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Convenient
Very nice atmosphere and friendly
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/12/2018

Thank you for the great survey.  Always nice to see you guys.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

JC
James C.
Beaver Falls, PA
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Nice family friendly waiting room , it offers coffee ect. But should also offer little bottles of water
Always very friendly , very informative , and speedy servic
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/12/2018

Thank you for the great feedback.  See you next time.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

AA
Amy A.
Baden, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Inspection
Got me in and out fast!
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/11/2018

Thank you for the great review.  

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa

Verified Customer
East Palestine, OH
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Oil Change
Not a long wait and I left with a clean car.
JAMES B B., Service Manager from Bowser Hyundai of Chippewa responded on 07/11/2018

Thank you for the great feedback. 

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa