Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

3608 Reviews

ReScore Reviews™ (112)

ReScore
Overall Rating 4.6607182/5Overall Rating 4.6607182/5Overall Rating 4.6607182/5Overall Rating 4.6607182/5rating 4.6607182
Original
Overall Rating 2.44643/5Overall Rating 2.44643/5rating 2.44643rating 2.44643rating 2.44643
97% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


WM
William M.
Homestead, PA
2010 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018 Category: Service
Wasn't real pleased this time for service. Plus we were there Sept 5 not Oct 5th
When we were the Sept 5th we were told that the back brakes needed replaced and not only did the brakes need replaced but the rotors also which was over $200. Our car was just in there in May for an inspection and we were never told that the brakes would soon need replaced. We have been driving for a long time and we always understood that if the brakes got replaced when they were low it wouldn't go down to the rotors so I can't figure out in 4 months how they could of got down to the rotors. So needless to say we were not very happy. Why wouldn't someone of told us in May they were low.?
MICHAEL S. from Bowser Hyundai responded on 10/15/2018

You will be contacted by our staff


JJ
Jacqueline J.
Bethel Park, PA
2007 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Great service
Great service
MICHAEL S. from Bowser Hyundai responded on 10/15/2018

Thank you !
We hope to see you again !


WO
William O.
Pittsburgh, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Great service,pleasant buying experience.
Please note:my correct address is 1015 emery drive,pgh.pa.15227.
MICHAEL S. from Bowser Hyundai responded on 10/15/2018

Thank you for the 5 star rating !
I will correct your information.


MD
Monica D.
Bethel Park, PA
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
so happy to have saturday service
great service
MICHAEL S. from Bowser Hyundai responded on 10/15/2018

Thank you !
We appreciate your business !


Verified Customer
Pittsburgh, PA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
m
m
MICHAEL S. from Bowser Hyundai responded on 10/15/2018

Thank you for the 5 star rating -
We hope to see you in the future !


Verified Customer
Mc Keesport, PA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
pay attention to needs
good service
MICHAEL S. from Bowser Hyundai responded on 10/14/2018

Thank you for the 5 star review!
We appreciate your business!


SC
Susan C.
Homestead, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Great service
We have bought at least 6 cars from Bowser. That says it all!
MICHAEL S. from Bowser Hyundai responded on 10/14/2018

Thank you for loyalty!!


CP
Cheryl P.
Pittsburgh, PA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Great experience!
My steering in my 2013 Hyundai Sonora was making a clunking noise and I called Bill Me bring and he got me in the next day and he told me that the recall kit for my airbag recall was there and he would take care of both issues. As always Bill treated us very well and took good care of our car..Thank You Bill Mehring and Bowser.
MICHAEL S. from Bowser Hyundai responded on 10/14/2018

Thank you for the complimenting Bill!
We hope to see you again!


Verified Customer
Pittsburgh, PA
2011 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Long wait
People who work there are great, but I expected an oil change to take less than 1 1/2 hours.
MICHAEL S. from Bowser Hyundai responded on 10/13/2018

Thank you for the positive review inspire of the delay in service


MS
Michael S.
West Mifflin, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
customer attention
xoxoxoxo
MICHAEL S. from Bowser Hyundai responded on 10/12/2018

Thank you.
We appreciate your business !


MK
Mary K.
Mc Keesport, PA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Always great service
I won’t take my car anywhere else. They are courteous and provide top notch customer service!
MICHAEL S. from Bowser Hyundai responded on 10/12/2018

THANK YOU FOR YOUR LOYALTY !


WH
Walter H.
Pittsburgh, PA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
our relationship with Pete Huwe & Bill Mehring for many years
Bill Mehring has been my service adviser & I feel very confortable when our auto is in his care & recomend Bill highly!!
MICHAEL S. from Bowser Hyundai responded on 10/11/2018

Thank you for the compliment and your loyalty !


DS
David S.
Clairton, PA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
A HAPPY CUSTOMER
As always the service dept. is there to service the customer. Thanks to Bill M. for taking care of me'
MICHAEL S. from Bowser Hyundai responded on 10/10/2018

Thank you for the compliment and your loyalty!


Verified Customer
Monroeville, PA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Great service experience
On time, efficient, friendly and reasonable price on maintenance.
MICHAEL S. from Bowser Hyundai responded on 10/10/2018

Thank you for the 5 star review!
We hope to see you again!


KL
Keller L.
Pittsburgh, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Friendly service dept
Very efficient staff. Bill at the desk is very friendly. Great waiting room...free coffee and hot chocolate, TV. Scheduled in advance. Easy in. Quick out.
MICHAEL S. from Bowser Hyundai responded on 10/10/2018

Thank you for the compliment and your business!!


JS
James S.
Clairton, PA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Good service
Service was good an in a timely manner .
One complaint all the other service departments I dealt with had free donuts
MICHAEL S. from Bowser Hyundai responded on 10/10/2018

Thank you for the 5 star review.
I will bring up your concern at the next Managers meeting


KD
Kelly D.
Pittsburgh, PA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Bill was awesome !
This was my first time taking my car here and I will definitely recommend my friend and family to come here . Bill made my experience, he was very informative, kind, and caring
MICHAEL S. from Bowser Hyundai responded on 10/09/2018

Thank you for the compliment of Bill !
We hope to see you again !


CS
Chiara S.
Bethel Park, PA
2013 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Routine service
I get good service from Bill.
MICHAEL S. from Bowser Hyundai responded on 10/08/2018

Thank you for the compliment!
We appreciate your business!


PS
Phillip S.
West Mifflin, PA
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Always a great experience
I’ve been having my car serviced at Bowser for 8 years and It’s always been a great experience.
MICHAEL S. from Bowser Hyundai responded on 10/08/2018

Thanks Phil !!


Verified Customer
South Park, PA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Great experience
On time and efficient
MICHAEL S. from Bowser Hyundai responded on 10/08/2018

Thank you !
We appreciate your business!