Mcneilly Automotive Service


Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

334 Reviews

100% Would Recommend
Latest Review 4 days ago
James K. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said the business got him in and out. They did a nice and great job and he's been going to the business for a long time.
Vehicle: Kia Soul
Category: Service
Service Date: 01/16/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Garland R. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Rita. She said the business provided service for her vehicle at a fair price. It was much lower than the quote she received from a competitor. The job was done quickly and the staff was super-professional. It provided a comfortable, homey experience.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 01/25/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Zoltan V. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Zoltan said his overall experience was good. They are honest and thorough.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/09/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Nancy P. on 02/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Kathy. She said Nancy used the business because of a referral. The employees were courteous and respectable.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 01/23/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Christopher H. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christopher said the business provided good service and it was quick.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 01/23/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Jacqueline E. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jacqueline said she has used this business for many years. The employees were very nice. They were kind.
Vehicle: Lexus ES 330
Category: Service
Service Date: 01/29/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Jen S. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jen said the staff was nice, and was willing to call around to help locate parts for her vehicle.
Vehicle: Kia Sorento
Category: Service
Service Date: 01/20/2018
Review Created: 02/01/2018
This review was collected via phone interview by Customer Research Inc.
Janet I. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service fixed the problem right away"
I'll take my car there every time thanks guys great job
Vehicle: Chevrolet Equinox
Service Date: 01/22/2018
Review Created: 01/25/2018 01:44 PM
George B. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
George said the business's work is excellent and their price was fair.
Vehicle: BMW 3 Series
Category: Service
Service Date: 01/06/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Thomas S. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thomas said the staff offered good services, at a fair price.
Vehicle: Acura Integra
Category: Service
Service Date: 01/20/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Sandra L. K. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car was repaired in a timely manner."
Repairs are made as promised . Appointments are kept and work is done in reasonable time.
Vehicle: Toyota Camry Solara
Service Date: 01/16/2018
Review Created: 01/19/2018 03:02 PM
Michael D V. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service and trustworthy "
Having mechanical work done many times has me second guessing. This is especially true at dealerships. Never the case at McNeilly for me. Customer service is always their focus with full disclosure on repair options.
Vehicle: Toyota Highlander
Service Date: 01/12/2018
Review Created: 01/15/2018 08:00 AM
Ronald M. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ronald said they fixed the work.
Vehicle: Lexus ES 350
Category: Service
Service Date: 01/10/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Lena L. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lena sad the business did a very good job.
Vehicle: Subaru Forester
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Ronald J. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ronald said he has between 4 or 5 vehicles his employees drive, and sometimes takes them to this business for service. Everything was good with this visit. They had a flat tire which was taken care of very timely and professionally, with no problems.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/05/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Douglas D. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Douglas said they were prompt, professional, and his vehicle is running great. The work and the personnel were great.
Vehicle: Ford F-150
Category: Service
Service Date: 01/06/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Brady K. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brady said this business had fair pricing. They were trustworthy.
Vehicle: Mazda CX-3
Category: Service
Service Date: 01/05/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Annie C M. on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service Fair & knowledgable"
I find Mcneilly Auto fair & knowledgeable.
Vehicle: Hyundai Elantra
Service Date: 01/04/2018
Review Created: 01/07/2018 12:03 PM
Mary F S. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"OUTSTANDING SERVICE!"
I HAD AN EMERGENCY PROBLEM WITH MY CAR AND THEY TOOK ME RIGHT AWAY. PART OF MY MUFFLER SYSTEM BROKE APART AND I WAS DRAGGING THE PIPE SO I DROVE SLOWLY TO THE SHOP AND THEY WERE ABLE TO REPAIR MY CAR BY REPLACING ONLY A PART OF THE MUFFLER PIPE. THEY REPAIRED IT QUICKLY AND SAVED ME A LOT OF MONEY AS WELL. I CAN NEVER THANK THEM ENOUGH FOR TAKING SUCH GOOD CARE OF ME AND MY VEHICLE. I WOULD RECOMMEND THEM HIGHLY TO EVERYONE READING THIS!!!!
Vehicle: Subaru Forester (Natl)
Service Date: 01/05/2018
Review Created: 01/06/2018 09:31 PM
Marcia C. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marcia said the business was wonderful .
Vehicle: Hyundai Accent
Category: Service
Service Date: 01/02/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 334 in total