Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

387 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


SH
Sandra H.
Pittsburgh, PA
Ford Focus
Verified
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07/11/2018 Category: Service
Spoke with James. He said he has used the business for over 40 years, they were very nice, polite and they did good work.
This review was collected via phone interview by Customer Research Inc.

KH
Karl H.
Pennsylvania
Volkswagen Routan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Karl said he did not schedule an appointment. The vehicle was dropped off over the weekend and they finished on a Tuesday. They went above and beyond to exceeds his expectations. He was surprised how quickly they serviced a first time customer. He appreciates their service and efficiency.
This review was collected via phone interview by Customer Research Inc.

JV
Judith V.
Pittsburgh, PA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Spoke with Jesse. He said the business provided good service and the price was good.
This review was collected via phone interview by Customer Research Inc.

JW
Judith W.
Pittsburgh, PA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Judith said the friendly staff provided prompt service. They got the job done.
This review was collected via phone interview by Customer Research Inc.

CM
Cory M.
Pennsylvania
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Cory said that the facility has been very helpful, the staff are honest and provide good communication.
This review was collected via phone interview by Customer Research Inc.

AM
Annie C M.
Pittsburgh, PA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Knowledgeable & fair priced
I feel confident that the mechanics at Mcneilly Auto are knowledgeable, honest and are not going to over charge me.

CR
Charles R.
Pittsburgh, PA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Charles said that his experience with the facility is very good, every time he makes a request the staff do what he asks.
This review was collected via phone interview by Customer Research Inc.

EH
Eric H.
Pittsburgh, PA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Awesome staff
Great staff, great service and very knowledgeable.

JM
James M.
Pittsburgh, PA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Inspection and repairs
Always great service

JB
Joshua B.
Pittsburgh, PA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Joshua said the business has always treated him honestly. The staff provide service at a fair cost. They show good communication and do what it takes to make sure he is happy.
This review was collected via phone interview by Customer Research Inc.

LM
Lora M.
Monessen, PA
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Lora said that the staff are always on the ball and will bend over backwards for her.
This review was collected via phone interview by Customer Research Inc.

MC
Manuel C.
Pittsburgh, PA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Patricia. She said the work was good and it was done for a reasonable price. The staff completed the repairs in a timely manner and she trusts what the mechanics tell her.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Pittsburgh, PA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Fair and Honest
Very upfront about what needs done and what can wait. They allow you to make the decision.

IP
Irene M P.
Pittsburgh, PA
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Consistent Excellent Service
Dave & Mark are great: very accommodating to everyone.

MD
Melissa D.
Pittsburgh, PA
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Melissa said the service was good and the staff are honest.
This review was collected via phone interview by Customer Research Inc.

MC
Marcia C.
Pittsburgh, PA
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Marcia said this business has wonderful guys who do great work and all her family goes to them for service. They don't overcharge her. Mark, Dave, and the other guys were nice and polite. She was taken care of and didn't have to wait long on the service done to her vehicle. She was taken back home and they came and got her during her experience.
This review was collected via phone interview by Customer Research Inc.

BL
Bill L.
Pennsylvania
Chrysler Town & Country SWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Bill said the business provided very good service.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Pittsburgh, PA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
John said he had taken his vehicle to another facility and that mechanic could not fix it. However, he brought it into this facility and this mechanic fixed it right away. He really appreciates it.
This review was collected via phone interview by Customer Research Inc.

BK
Bernadette K.
Pittsburgh, PA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Bernadette said the business did a good job servicing her vehicle. They got the service done quickly and effectively, for a reasonable price. She is happy with the service.
This review was collected via phone interview by Customer Research Inc.

PM
P M.
Hummelstown, PA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Spoke with Sean. He said the business provides great service and the staff are polite.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 387 in total