Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

451 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


MV
Michael D V.
Pittsburgh, PA
Toyota Highlander
Verified Customer
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11/13/2018
Very reputable and honest Service station. "Service" says it all!
My family has been using McNeilly Automotive for a very long time. Dave/ Mark and crew are always very honest and accommodating. The routine maintenance and repairs are always fairly priced and done on a time schedule they promised. On several occasions they have been able to assist with 'emergencies', going above and beyond expectations. Just this past weekend they accommodated/assisted with an unexpected bad battery issue and squeezed me in to resolve the matter. I'll be truthful and say that due to their level of service and convenience, we have even in the past bypassed 'free' oil changes at the dealer and had the work done at McNeilly. They have earned our trust and led to our referral of other family and friends.

RN
Rebecca N.
Pennsylvania
Subaru Legacy (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Rebecca said the service was quick and the staff was very communicative.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Pittsburgh, PA
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Paul said the employees were polite. They were courteous. Mark was very friendly. He was helpful. He provided great service. The work was completed quickly.
This review was collected via phone interview by Customer Research Inc.

KB
Karen B.
Pittsburgh, PA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Wonderful customer service!
Their customer service was knowledgeable and friendly. I will always take my vehicle to them.

RG
Robert G.
Pittsburgh, PA
Ford Escape
Verified Customer
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11/09/2018
Excellent service , good atmosphere.
Worked around my schedule, and completed work in a timely manor.

CA
Carolyn A.
Pittsburgh, PA
Jeep Cherokee
Verified Customer
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11/02/2018 Category: Service
Carolyn said the business does good work and is easy to work with. She is very happy with the work on the vehicle.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
Pittsburgh, PA
Ford Escape
Verified Customer
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10/30/2018
Truthful
I called after I found an oil leak under my car. They were busy at the time and missing a mechanic who had an accident. They said they would look at it to determine what was wrong. They called back told me the problem and offered another business for me to take it too. I declined and they call a day later and had the car ready two days before they said they could get too it. My can of place.

WH
William E H.
Pittsburgh, PA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Inspection
Dave and the guys are absolutely fantastic. Very comfortable and confident that the work will get done correctly.

JK
Judy K.
Pittsburgh, PA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Fair, honest and quality service
I recently had my car inspected. Unfortunately there was some work that needed done on my car before it would pass inspection. Dave clearly explained the work that needed done and provided options to keep the cost down.

TM
Thomas M.
Pittsburgh, PA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Spoke with Ruth. She said the business was efficient, trustworthy, they did not overcharge her, they were very fast with the repairs and they also kept her updated.
This review was collected via phone interview by Customer Research Inc.

DS
Devon S.
Pittsburgh, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Devon said they are always good and they are honest.
This review was collected via phone interview by Customer Research Inc.

MU
Miles U.
Pittsburgh, PA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
They go the extra mile.
They care and know what they are doing. Great to do business with.

WT
William T.
Pittsburgh, PA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
The service
The excellent service and the quality of work

RM
Robert J M.
Pittsburgh, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Dave!
Thank you for always taking such good care of us

TB
Timothy B.
Pittsburgh, PA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
THEY ARE HONEST AND GO THE EXTRA MILE
I have been having my cars serviced here many years now. McNeilly Automotive has always treated my family and me very very well. They are honest and will treat you well. I have recommended them to friends. confident that they will be satisfied.

AS
Alice S.
Pittsburgh, PA
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Alice said the business provided excellent service and they were also very helpful.
This review was collected via phone interview by Customer Research Inc.

PF
Patrick F.
Pittsburgh, PA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Patrick said the employees were great, fast and skillful in their work. This is the best repair business in South Hills.
This review was collected via phone interview by Customer Research Inc.

NF
Nicholas F.
Pittsburgh, PA
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Customer service
Provide quality service with a positive attitude

AD
Aubrey D.
Pittsburgh, PA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Aubrey said she is amazed with Mark and Dave. She has been going there for awhile. They are honest and trustworthy people.
This review was collected via phone interview by Customer Research Inc.

JN
Jared N.
Pittsburgh, PA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Jared said the business has always been very fair with him. He recommends them for work.
This review was collected via phone interview by Customer Research Inc.

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