ReScore Reviews™ (5)

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5rating 3.8rating 3.8
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
91% Would Recommend
100% Business Response
Latest Review 12 days ago
Greg G. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Facility & Staff"
Start to Finish the Service visit was Flawless. In and out very quickly and the Staff couldn't have been any more Helpful! I HIGHLY Recommend Brian Bemis Hyundai for all your Service/Sales needs. Even a complimentary car wash without having to ask. These little things put them ABOVE THE REST!!! Great Job Guys!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 05:15 PM
Verified Customer on 10/06/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Great Warranty"
Great warranty, you'll probably need it.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/06/2017 08:51 AM
Geraldine K. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Very good service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/04/2017 01:07 PM
Verified Customer on 10/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Not happy about having to come back for the tires."
Not happy about having to come back for the tires.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/04/2017 09:11 AM
PAMELA B. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"n/a"
n/a
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/04/2017 06:01 AM
Miranda T. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Satisfied "
Very nice staff. Work was completed quickly. I drove from Chicago because I trust them to work on my car.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/21/2017
Service Type: Repair
Review Created: 10/02/2017 06:16 PM
Merla H. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice Waiting Area "
Comfortable environment.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 09/29/2017 11:50 AM
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Richard G. at Brian Bemis Hyundai responded on 09/29/2017

Thank you for choosing Brian Bemis for your service needs. We value your business and hope for the chance to service your vehicle in the future. If you have any problems or concerns with the service you have received please contact me directly. Thank you again for your business.

Rich Garland
Service Manager
Brian Bemis Hyundai

Verified Customer on 09/27/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Loyalty to this dealership... Gone "
Very dissatisfied. Won't go back.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/27/2017 12:13 PM
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Richard G. at Brian Bemis Hyundai responded on 09/27/2017

Hello, I do appreciate your feed back and I do appologize for any inconvenience. Thank you for taking the time and speaking with me about your concerns.

Rich Garland
Service Manager
Brian Bemis hyundai

Verified Customer on 09/23/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Okay, now it's NOT blank"
You got it on the first page
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/23/2017 05:02 PM
2ae78d4f8fa409a7438eed8e9b2cb899?s=28
Richard G. at Brian Bemis Hyundai responded on 09/25/2017

Thank you for choosing Brian Bemis for your service needs. We value your business and hope for the chance to service your vehicle in the future. If you have any problems or concerns with the service you have received please contact me directly. Thank you again for your business.

Rich Garland
Service Manager
Brian Bemis Hyundai
 
 
 
 
 
 

Belinda H. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I was asking for a time for them to finish so i can return to work and it was awesome made good time so i wasnt late for work .I do apppericate that"
work done in a timely matter
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/23/2017 08:08 AM
2ae78d4f8fa409a7438eed8e9b2cb899?s=28
Richard G. at Brian Bemis Hyundai responded on 09/23/2017

Thank you for choosing Brian Bemis for your service needs. We value your business and hope for the chance to service your vehicle in the future. If you have any problems or concerns with the service you have received please contact me directly. Thank you again for your business.

Rich Garland
Service Manager
Brian Bemis Hyundai

Thomas R. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall inspection"
The visit was for a Recall inspection. Everything was fine.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/22/2017 04:41 AM
2ae78d4f8fa409a7438eed8e9b2cb899?s=28
Richard G. at Brian Bemis Hyundai responded on 09/22/2017

Thank you for choosing Brian Bemis for your service needs. We value your business and hope for the chance to service your vehicle in the future. If you have any problems or concerns with the service you have received please contact me directly. Thank you again for your business.

Rich Garland
Service Manager
Brian Bemis Hyundai

Jose N. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank You!"
Thank You for Nice and Kind Associates! Greatly Appreciated!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/20/2017 12:20 AM
2ae78d4f8fa409a7438eed8e9b2cb899?s=28
Richard G. at Brian Bemis Hyundai responded on 09/20/2017

Thank you for choosing Brian Bemis for your service needs. We value your business and hope for the chance to service your vehicle in the future. If you have any problems or concerns with the service you have received please contact me directly. Thank you again for your business.

Rich Garland
Service Manager
Brian Bemis Hyundai

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall work"
Good job!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 06:51 PM
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Richard G. at Brian Bemis Hyundai responded on 09/19/2017

Thank you for choosing Brian Bemis for your service needs. We value your business and hope for the chance to service your vehicle in the future. If you have any problems or concerns with the service you have received please contact me directly. Thank you again for your business.

Rich Garland
Service Manager
Brian Bemis Hyundai

James B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable waiting area."
We have been going there ever since we bought our car there, 10 years ago.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 12:08 PM
2ae78d4f8fa409a7438eed8e9b2cb899?s=28
Richard G. at Brian Bemis Hyundai responded on 09/18/2017

Thank you for choosing Brian Bemis for your service needs. We value your business and hope for the chance to service your vehicle in the future. If you have any problems or concerns with the service you have received please contact me directly. Thank you again for your business.

Rich Garland
Service Manager
Brian Bemis Hyundai

Dennis P. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent service dept.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/09/2017 05:52 AM
2ae78d4f8fa409a7438eed8e9b2cb899?s=28
Richard G. at Brian Bemis Hyundai responded on 09/09/2017

Thank you for choosing Brian Bemis for your service needs. We value your business and hope for the chance to service your vehicle in the future. If you have any problems or concerns with the service you have received please contact me directly. Thank you again for your business.

Rich Garland
Service Manager
Brian Bemis Hyundai

Verified Customer on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"U"
H
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/08/2017 06:02 PM
2ae78d4f8fa409a7438eed8e9b2cb899?s=28
Richard G. at Brian Bemis Hyundai responded on 09/09/2017

Thank you for choosing Brian Bemis for your service needs. We value your business and hope for the chance to service your vehicle in the future. If you have any problems or concerns with the service you have received please contact me directly. Thank you again for your business.

Rich Garland
Service Manager
Brian Bemis Hyundai

Virginia M. on 09/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
First visit to maintenance. Scheduling was easy and service was quick
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/07/2017 02:07 PM
2ae78d4f8fa409a7438eed8e9b2cb899?s=28
Richard G. at Brian Bemis Hyundai responded on 09/07/2017

Thank you for choosing Brian Bemis for your service needs. We value your business and hope for the chance to service your vehicle in the future. If you have any problems or concerns with the service you have received please contact me directly. Thank you again for your business.

Rich Garland
Service Manager
Brian Bemis Hyundai
 
 
 

 
 

Susan V. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superior Service"
I brought my 2013 SantaFe to the dealer to comply with a manufacture's recall on my vehicle. I was also in need of an oil change and tire rotation. In less than an hour, all of these items were taken care of at no charge to me. Needless to say, I was very happy with this outcome. The service manager, Tish was very professional and did not try to upsell me anything. I will definitely continue to get my SantaFe serviced at Brian Bemis Hyundai.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/07/2017 02:14 AM
2ae78d4f8fa409a7438eed8e9b2cb899?s=28
Richard G. at Brian Bemis Hyundai responded on 09/07/2017

Thank you for choosing Brian Bemis for your service needs. We value your business and hope for the chance to service your vehicle in the future. If you have any problems or concerns with the service you have received please contact me directly. Thank you again for your business.

Rich Garland
Service Manager
Brian Bemis Hyundai
 
 
 

 
 

Justin M. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very convenient and friendly people"
Good value got the job done before my scheduled appointment
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 08/31/2017 10:20 AM
2ae78d4f8fa409a7438eed8e9b2cb899?s=28
Richard G. at Brian Bemis Hyundai responded on 08/31/2017

Thank you for taking the time to fill out your survey. We value your business and hope for the chance to service your vehicle in the future. If you have any problems or concerns with the service you have received please contact me directly. Thank you again for your business.

Rich Garland
Service Manager
Brian Bemis Hyundai

Thomas K. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fob Battery Replacement"
On time and fast
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 08/30/2017 10:12 AM
2ae78d4f8fa409a7438eed8e9b2cb899?s=28
Richard G. at Brian Bemis Hyundai responded on 08/30/2017

Thank you for taking the time to fill out your survey. We value your business and hope for the chance to service your vehicle in the future. If you have any problems or concerns with the service you have received please contact me directly. Thank you again for your business.

Rich Garland
Service Manager
Brian Bemis Hyundai
 

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