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First Choice Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,207 Reviews)
95
Write a Review
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Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(815) 730-6900
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2123 Plainfield Rd Crest Hill, IL 60403
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First Choice Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,207 Reviews)
Write a Review
Recent Reviews
MC
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Mae C.
Crest Hill, IL
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Great service
Always great service & friendly caring employees!!
PK
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Paul K.
Lisle, IL
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Preventative vehicle inspection.
The staff is very educating about what your vehicle needs and the quality of their work is excellent.
RD
Rodney D.
Illinois
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Rodney said they were polite, friendly and they did a good job.
Recommended
SB
Shirlene B.
Illinois
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
Category: Service
Shirlene said they've been wonderful the two times she's been there, they're straight to the point and her vehicle doesn't sit there for days. They get her vehicle back to her as soon as possible and they can turn her vehicle around the same day, roughly in about two hours. She's been very happy with their business and has already told her family about them. She appreciates it and wanted to thank them.
Recommended
JW
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Joe W.
Plainfield, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Superb Customer Sevice
This shop is first-class in customer service; you won't find another place like this shop.
JA
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John A.
Joliet, IL
Mazda CX-7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
A comfortable experience.
Every time I go to First Choice Auto Repair they go above and beyond expectations. The staff is friendly, knowledgeable, and transparent with everything.
JW
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Joe W.
Plainfield, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
My daughter had a great experience
My daughter felt that the family-run business was the right place for her to bring her car for repairs, and she plans on using them in the future.
TA
Travis A.
Romeoville, IL
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Travis said when he has an issue with his vehicle, they will fix it. They have valet service. They're great people to do business with. It's a family operation.
Recommended
MH
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Max H.
Joliet, IL
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Great service
They did a good job on the oil change, and the 50,000 mile maintenance check.

There was a bit of oil splashed on the cross member beneath the oil drain plug (bad design by toyota), but after wiping it off there was no more drip.
JK
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John K.
Joliet, IL
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Headlamp
Called on short notice and everyone there did their best to get me in the same day and take care of my broken head light. Appreciated very much and will be returning in the future when needed.
SS
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Salvador S.
Plainfield, IL
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Ac condenser and compresor
Again does excellent job, drop off the car thd night before, call me to let me know needed AC condenser and compresor and things explained everything that needed to be done ,always gives me fair quote started to work on it found some other issues called to advise me told him to go ahead and replace whats to be change. been going here far a while with all 6 if my cars and have no complaints always does the work when he can and as fastest he can ,would recommend the shop to anyone they have never let me down, excellent always makes you feel welcome.
JW
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Joe W.
Plainfield, IL
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
First Choice Auto Repair is a Best Friend
First Choice Auto Repair is like a best friend. You might not talk to them every day or even every month. But when you do call them and you need their help, they are there no matter what. I can always count on First Choice to handle all of my automotive needs. They are first-class in the auto repair industry.
KL
Kevin L.
Joliet, IL
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
Category: Service
Kevin said he likes the option of dropping off his vehicle and them giving him a shuttle back home.
Recommended
NG
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Nikki G.
Plainfield, IL
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Honest trust worthy team
I can’t recommend this auto repair shop highly enough! They are incredibly honest and trustworthy—it’s such a relief to find a place where you know you’re not being upsold or misled. The service is fast, efficient, and always top quality. They take the time to explain what’s needed and never pressure you. I feel totally confident bringing my car here, and I’ll definitely keep coming back!
BR
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Barb R.
Plainfield, IL
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
They are friendly and very honest.
Very friendly and honest.
Displaying Review 1 - 15 of 1207 in total
Service Coupons and Posts
Thanks for the great review, Latasha! We're so glad you chose us for your auto repair needs. ?? #FirstChoiceAutoRepair #CrestHill
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