Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

2042 Reviews

ReScore Reviews™ (44)

ReScore
Overall Rating 4.6818193/5Overall Rating 4.6818193/5Overall Rating 4.6818193/5Overall Rating 4.6818193/5rating 4.6818193
Original
Overall Rating 2.06977/5Overall Rating 2.06977/5rating 2.06977rating 2.06977rating 2.06977
97% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


TH
Timothy H.
Green Bay, WI
2013 Hyundai Elantra Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Tires, tie rod replacement.
Sterling once again proved himself to be a stellar in taking care of my needs… I went in to have tires replaced and he talked a technician into staying late to replace much-needed tie rods to ensure my safety on the road. I had noticed a chatter while driving but kept putting it off… I trust this man... and I don’t trust easily! He always finds me the most economical prices for my needs also which is greatly appreciated. If you ever decide to let him go… Please make my company aware of it!! 😉👍🏻👍🏻👍🏻👍🏻👍🏻

JB
Jeffrey B.
Green Bay, WI
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
service
great

NZ
Nicole Z.
Nichols, WI
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Friendly staff, timely service
Have never had anything but great experiences
Brian F., Service Manager from Broadway Hyundai responded on 11/21/2018

Thank you for the great review Nicole!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

Verified Customer
Green Bay, WI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
A+
Smooth visit no issues. Done quick and easy
Brian F., Service Manager from Broadway Hyundai responded on 11/21/2018

Thank you for the great review!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

RH
Randy H.
Green Bay, WI
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Friendly and efficient service
Awesome first experience with getting my new vehicle equipped with all the bells and whistles. It just really confirms I made the right choice in buying my new Hyundai vehicle from Broadway! When it comes to picking dealership, it is all about the service department for me. Anyone can get you a good price, it's backing it up with this type of service that sets you apart. Great job!
Brian F., Service Manager from Broadway Hyundai responded on 11/21/2018

Wow! Thank you for the kind words and great review!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

DL
Dale L.
Green Bay, WI
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Service
Cassandra was great to work with & the $10 off coupon on “ the works” was great! I would appreciate another coupon to bring in my other vehicle!
Sorry but I do not e-mails from your 3rd party partners!
Brian F., Service Manager from Broadway Hyundai responded on 11/21/2018

Thank you for the great review Dale!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

JB
Judith B.
Green Bay, WI
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Reliable and friendly
Always treated with respect and blessings to make appointments at my convenience
Brian F., Service Manager from Broadway Hyundai responded on 11/21/2018

Thank you for the great review Judith! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

JB
Judith B.
Green Bay, WI
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Great service
Appreciate explaining what needs to be done and future up keep

GV
Gail V.
Green Bay, WI
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
provided excellent service, keep us informed all the way through the service,courteous,proffestional,
excellent service out in a reasonable time
Brian F., Service Manager from Broadway Hyundai responded on 11/21/2018

Thank you for the great review Gail! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

AL
Andrew L.
Cecil, WI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
The best
Will keep coming back as long as Sterling P is there.
Brian F., Service Manager from Broadway Hyundai responded on 11/21/2018

Thank you for the great review Andrew!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

CK
Charles K.
Shawano, WI
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Tire rotation is snuck in with oil change. I don't like this.
The tire rotation should be charged separately so if you do not want a rotation you should not have to pay for one.
Brian F., Service Manager from Broadway Hyundai responded on 11/20/2018

Thank you for the great review Charles!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

SM
Sara M.
Green Bay, WI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Excellent job at Service Center
As always the service was excellent including that they did a free tire rotation as they were having an event. I'm definitely loyal to this dealership and will only have my car serviced there due to the excellent quality.
Brian F., Service Manager from Broadway Hyundai responded on 11/19/2018

That is great to hear Sara! Thank you for the great review and kind sentiment!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

JR
Jayaprakash R.
De Pere, WI
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Sterling was really great and helpful
Sterling was really great and helpful
Brian F., Service Manager from Broadway Hyundai responded on 11/19/2018

Thank you for the great review Jayaprakash! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

LK
Lawrence K.
Green Bay, WI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great People
It is always a good experience at Broadway.
Brian F., Service Manager from Broadway Hyundai responded on 11/16/2018

Thank you for the great review Lawrence! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

LR
Lisa R.
Green Bay, WI
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Always dependable.
Returned to Broadway to for routine service on my Hyundai as I have since I bought it, always pleased with Sterling's service and always pleased with the work done for my car.
Brian F., Service Manager from Broadway Hyundai responded on 11/15/2018

Thank you for the great review Lisa!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

KF
Kayla F.
Kaukauna, WI
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Quick, helpful
Always fast service
Brian F., Service Manager from Broadway Hyundai responded on 11/15/2018

Thank you for the great review Kayla!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

Verified Customer
Green Bay, WI
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Customer Service
Excellent Customer Service
Brian F., Service Manager from Broadway Hyundai responded on 11/15/2018

Thank you for the the review!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

CG
Cynthia G.
Kimberly, WI
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Customer service and excellent sales team
Broadway has an excellent sales team. Their customer service far exceeded any other dealership I went to.
Brian F., Service Manager from Broadway Hyundai responded on 11/15/2018

Thank for the great review Cynthia! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

JD
Jill D.
Manitowoc, WI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Great Service!
Very nice to deal with!
Brian F., Service Manager from Broadway Hyundai responded on 11/14/2018

Thank you for the great review Jill!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

Verified Customer
Carney, MI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Impressed with Service Team
I had recently had a few issues with my car and Brian and Ben made sure that I was well taken care of! Very impressed with how well the upper management took care of business and made sure I was a happy customer.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/13/2018 Category: Service
Happy customer until service mistakes
Went in for new tires and told multiple staff members that I had concerns I might have a bad bearing. The new tires were put on, but nothing was done about my bad bearing until I drove away and called back to have someone else actually drive it instead of dismissing my concerns and only giving my car a visual inspection. Once they actually took my car for a ride (3 hours later with no one checking in with me) they told me they didn't have time to replace it that day. Not happy I need to make the 100 mile trip back to the shop to get the bearing replaced.
Brian F., Service Manager from Broadway Hyundai responded on 11/14/2018

I am very disheartened to hear about this experience. I will reach out to you shortly. Thank you for bringing this to my attention!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com