Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1922 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 4.6585356/5Overall Rating 4.6585356/5Overall Rating 4.6585356/5Overall Rating 4.6585356/5rating 4.6585356
Original
Overall Rating 2.02439/5Overall Rating 2.02439/5rating 2.02439rating 2.02439rating 2.02439
97% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


TL
Tommy L.
Green Bay, WI
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Training Associate?
There was a new guy who I believe was training. He did very well. Super nice as always.
Brian F., Service Manager from Broadway Hyundai responded on 09/24/2018

Thank you for the great review Tommy! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

NL
Nathan L.
Kaukauna, WI
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Easy process
The whole process from setting up my appointment to the actual service was great. I have no complaints.
Brian F., Service Manager from Broadway Hyundai responded on 09/24/2018

Thank you for the great review Nathan! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

RS
Rich S.
Green Bay, WI
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Quality work, Experienced Technicians and Service Writers who can help your car run great.
I have been a regular customer of Broadway since 1965. I have purchased Impalas, Mustangs, Santa Fe & Genesis over the years, I always take my cars to Broadway for service because of the good prices, great staff, and comfortable customer lounge. WiFi too!
Our last five cars have been Hyundais. A great high-quality car for your dollar. if you love your car, you'll love Broadway Service.
Brian F., Service Manager from Broadway Hyundai responded on 09/19/2018

Thank you for the awesome review and kind sentiment Rich!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

KK
Kevin K.
Green Bay, WI
2007 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Good service
Done on time
Brian F., Service Manager from Broadway Hyundai responded on 09/19/2018

Thank you for the great review Kevin! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

JV
Jeffrey V.
Green Bay, WI
2007 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great job
Great job done timely. Friendly staff, and I appreciate the free refreshments.
Brian F., Service Manager from Broadway Hyundai responded on 09/19/2018

Thank you for the great review Jeffrey! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

JP
Jerold P.
De Pere, WI
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Broadway Hyundai
Wonderful customer service. Everything was explained and my questions were answered.
Waiting area is very comfortable. I would highly recommend Broadway Hyundai service center.
Brian F., Service Manager from Broadway Hyundai responded on 09/19/2018

Thank you for the great review Jerold!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

Verified Customer
Green Bay, WI
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great Service
Great service, friendly and helpful staff
Brian F., Service Manager from Broadway Hyundai responded on 09/19/2018

Thank you for the awesome review!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

TD
Tayna D.
Hortonville, WI
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
easy appointments, love being able to drop the car off for the day and being picked up at work
would recommend
Brian F., Service Manager from Broadway Hyundai responded on 09/19/2018

Thank you for the great review Tayna! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

Verified Customer
Green Bay, WI
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Auto repair
Always clean and social people working there.
Brian F., Service Manager from Broadway Hyundai responded on 09/18/2018

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

Verified Customer
Appleton, WI
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Added me on busy day without an appt
Added me and still got my oil change done promptly
Brian F., Service Manager from Broadway Hyundai responded on 09/18/2018

Thank you for the great review!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

CB
Carol B.
Whitelaw, WI
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Regular maintenance
Always friendly and professional
Brian F., Service Manager from Broadway Hyundai responded on 09/17/2018

Thank you for the great review Carol! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

JS
Jacob S.
Green Bay, WI
2018 Hyundai Santa Fe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/14/2018 Category: Service
Oil change
I was quoted 45 min for an oil change and it ended up taking an hour in a half. There was also another car that came at the same time as me, that was getting an oil change, tire rotation and balance and she ended up getting her car back before me, when i only got an oil change. I was also told they would clean and vaccume my car and that was never done. I am very disappointed in my service there and hope that if I ever return they stick to what they say.
Brian F., Service Manager from Broadway Hyundai responded on 09/17/2018

Thank you for the the informative review Jacob. I truly appreciate it.

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

JD
Judith D.
Green Bay, WI
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Service with a smile
They got me in fast & the work was done in a very timely manner. The service adviser was very very nice & helpful.
Brian F., Service Manager from Broadway Hyundai responded on 09/14/2018

Thank you for the great review Judith!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

RC
Regina C.
Green Bay, WI
2012 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Great service!!
Outstanding customer service, with friendly, knowledgeable service technicians. Vehicle was ready for pick up sooner than expected.
Great service!!
Brian F., Service Manager from Broadway Hyundai responded on 09/14/2018

Thank you for the great review Regina! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

LC
Lauren C.
De Pere, WI
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Attentive customer service
All employees were friendly and attentive to the customer. They went above and beyond and made sure that my vehicle was taken care of, while also providing an extremely pleasant waiting area with amenities.
Brian F., Service Manager from Broadway Hyundai responded on 09/14/2018

Thank you for the great review Lauren!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

JJ
Jill J.
Casco, WI
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Great job!
Great job!
Brian F., Service Manager from Broadway Hyundai responded on 09/14/2018

Thank you for the great review Jill!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

EH
Eugene H.
Maribel, WI
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Better than Van Horn in Fond du lac, so far
I am done with this review
Brian F., Service Manager from Broadway Hyundai responded on 09/13/2018

Thank you for the great review Eugene!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

LM
Lee M.
De Pere, WI
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Timely Service== they did an oil change and check up; also rotated tires , changed the air filters and found a nail in one tire and fixed it, all within a hour!
Service oil change and check up; also rotated tires , changed the air filters and found a nail in one tire and fixed it, all within a hour!
Brian F., Service Manager from Broadway Hyundai responded on 09/13/2018

Thank you for the great review Lee!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

KP
Kenneth P.
Green Bay, WI
2007 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Routine oil change on very short notice
Very impressed Broadway got my vehicle scheduled for service with little notice from me.
( I didn’t watch the miles I had driven, my bad.)
Brian F., Service Manager from Broadway Hyundai responded on 09/13/2018

Thank you for the great review Kenneth!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

DC
Delores C.
Crivitz, WI
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Service department
Good follow up on services after purchase.
Brian F., Service Manager from Broadway Hyundai responded on 09/12/2018

Thank you for a great review Delores! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

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