ReScore Reviews™ (35)

ReScore
Overall Rating 4.7428571/5Overall Rating 4.7428571/5Overall Rating 4.7428571/5Overall Rating 4.7428571/5rating 4.7428571
Original
Overall Rating 1.94286/5rating 1.94286rating 1.94286rating 1.94286rating 1.94286
97% Would Recommend
100% Business Response
Latest Review about 17 hours ago
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Friendly staff. Timely service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/15/2018 07:02 AM
Brian F., Service Manager at Broadway Hyundai responded on 01/15/2018

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job"
They did a great job
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 12/21/2017
Service Type: Repair
Review Created: 01/14/2018 08:08 PM
Brian F., Service Manager at Broadway Hyundai responded on 01/15/2018

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
Sterling, Zach, Norm and the other service techs are what keeps customers like myself coming back. Good customer service is rare these days but it is the norm in the service department at this dealership. Thank you for always taking great care of your customers!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/13/2018 06:38 PM
Brian F., Service Manager at Broadway Hyundai responded on 01/15/2018

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer on 01/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service wA gdeat"
Service wa greT
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/13/2018 05:01 PM
Brian F., Service Manager at Broadway Hyundai responded on 01/15/2018

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service"
They are very courteous here, and that means a lot. Some dealerships are rude, and don't listen. Why would I go back to those?

Thanks Broadway!
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/13/2018 06:43 AM
Brian F., Service Manager at Broadway Hyundai responded on 01/15/2018

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Curtis H. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service"
Needed a check for a recall, needed tire pressure adjusted....drove in and 15 minutes later I was on my way. Even got a car wash.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/12/2018 08:18 AM
Brian F., Service Manager at Broadway Hyundai responded on 01/12/2018

Thank you for the great review Curtis! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Richard D. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lynn's "
The service department does a very good job.

Sterling does a great job for his customers

I wanted to buy a new Santa Fa but inorder to get all the safety features you have to purchase useless items. Moon roof for one.
I am planning on purchasing a new car but not a Santa Fa. Will buy a Chevorlet
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 02:32 PM
Brian F., Service Manager at Broadway Hyundai responded on 01/12/2018

Thank you for the great review Richard! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Michael F. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"seat belt recall and camera replacement"
excellent customer service! All work was completed in a timely fashion and was spot on.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 01:53 PM
Brian F., Service Manager at Broadway Hyundai responded on 01/12/2018

Thank you for the great review Michael! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Richard E. on 01/11/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2007 Hyundai"
My service adviser informed me of some work that will need to be done in the near future. No pressure to get it done that day. But stressed the importance of getting it done.
Vehicle: 2007 Hyundai Azera
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 01:45 PM
Brian F., Service Manager at Broadway Hyundai responded on 01/12/2018

Thank you for the great review Richard! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Paul J. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service"
prompt and thoughtful service and excellent communication
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 12:55 PM
Brian F., Service Manager at Broadway Hyundai responded on 01/11/2018

Thank you for the great review Paul! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Jody B. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department "
everyone is very friendly and helpful
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 12:00 PM
Brian F., Service Manager at Broadway Hyundai responded on 01/11/2018

Thank you for the great review Jody! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Joy N. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service!"
Always very friendly and very accommodating. Your service people are very knowledgeable and helpful!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 02:50 PM
Brian F., Service Manager at Broadway Hyundai responded on 01/11/2018

Thank you for the great review Joy! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Courtney Z. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice Customer Service "
Sterling was very helpful and was able to get my parts in a timely manner, even with a holiday
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 08:55 AM
Brian F., Service Manager at Broadway Hyundai responded on 01/10/2018

Thank you for the great review Courtney! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Jean P. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trusting service department and always friendly staff!"
I know my car is their concern.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 04:29 AM
Brian F., Service Manager at Broadway Hyundai responded on 01/10/2018

Thank you for the great review Jean! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Timothy C. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch"
On every visit Sterling and Zach are always on top of your game
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/09/2018 05:02 PM
Brian F., Service Manager at Broadway Hyundai responded on 01/10/2018

Thank you for the great review and kind sentiment Timothy! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Sharon H. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people really care about you and your car"
Sterling Phaklides is great at his job. He really listens to you and gets the job done and that's hard to find these days. SOMEONE WHO CARES!!!!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/09/2018 05:44 AM
Brian F., Service Manager at Broadway Hyundai responded on 01/09/2018

Thank you for the great review Sharon! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Good
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/08/2018 02:23 PM
Brian F., Service Manager at Broadway Hyundai responded on 01/09/2018

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Michael P. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Check up "
Everything about this service was great. Everyone was very welcoming
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/08/2018 01:26 PM
Brian F., Service Manager at Broadway Hyundai responded on 01/08/2018

Thank you for the great review and kind sentiment!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Kenneth P. on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
My car was taken care of the same day my issue was discovered.
Quick, complete, and on time.
Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/07/2018 07:28 AM
Brian F., Service Manager at Broadway Hyundai responded on 01/08/2018

Thank you for the great review Kenneth!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service person"
My blind spot detector kept stopping at random times when driving. It took four trips to Broadway Hyundai to get it fixed-Zack Henderson was my service representative each time. Each time he explained what they tried to fix it and why they were doing that. Each time I had to go back he was helpful and friendly. He even arranged a rental car for me the last time I had to take the car in. Yes, it was frustrating, but Zach did everything he could do to make it as painless as possible and is the reason that I will continue to have my car serviced there.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/30/2017
Service Type: Repair
Review Created: 01/06/2018 04:20 PM
Brian F., Service Manager at Broadway Hyundai responded on 01/08/2018

Thank you for the great feedback! I will be sure to give Zach a pat on the back for the service he gave you.

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Displaying Review 1 - 20 of 1385 in total