Broadway Hyundai

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920-497-6402
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Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

2567 Reviews

5 star
88%
4 star
6%
3 star
2%
2 star
1%
1 star
1%

ReScore Reviews™ (51)

ReScore
Overall Rating 4.5882333/5Overall Rating 4.5882333/5Overall Rating 4.5882333/5Overall Rating 4.5882333/5rating 4.5882333
Original
Overall Rating 2.07843/5Overall Rating 2.07843/5rating 2.07843rating 2.07843rating 2.07843
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews

JG
James G.
De Pere, WI
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Great service rep.
Excellent dealership
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/19/2019

Thank you for the great review James!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer
Little Suamico, WI
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Great service.
Great service. Great waiting room.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/19/2019

Thank you for the great review!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
JM
Jason M.
Green Bay, WI
2008 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Great work
Excellent customer service.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/17/2019

Thank you for the great review Jason! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer
Sturgeon Bay, WI
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Fast service & treat me (a women) like I know what i'm talking about
Great fast service, always helping with an issues. Which i haven't had.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/17/2019

Thank you for the great review!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
SH
Sharon H.
Sister Bay, WI
2009 Hyundai Elantra Touring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Great service
I was very impressed with Broadway Hyundai. Sterling did a great job and keeping me informed on what needed to be done and what the costs would be. The cost for he service if my car was less than expected. Awesome service!!!!
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/17/2019

Thank you for the great review Sharon! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
JB
Jeffrey B.
Green Bay, WI
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Hyundai service
fast and friendly service
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/17/2019

Thank you for the great review Jeffrey!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer
Whitelaw, WI
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Excellent service
They take care of me like I’m family. I appreciate that.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/15/2019

Thank you for the great review!!!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer
Green Bay, WI
2015 Hyundai Genesis
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/12/2019 Category: Service
Light problem
Poor reliability
Brian F., Service Manager from Broadway Hyundai responded on 07/15/2019

Thank you for your review. Please call me regarding this last repair, I would like to see if I can make it right.

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
MJ
Margaret J.
Green Bay, WI
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Friendly and easy to work with.
Sterling and his department are top notch.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/15/2019

Thank you for the great review Margaret! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer
Green Bay, WI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Great Service
Brought my 2016 Tucson in for service and as always, Sterling and his crew did a great job! Would definitely recommend Broadway Hyundai for service.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/15/2019

Thank you for the great review, we truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
DC
Donna C.
De Pere, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Maintenance Service
Great service and done in a timely manner!
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/11/2019

Thank you for the great review Donna!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer
De Pere, WI
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Free soda
Love the free soda
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/11/2019

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
AW
Allen W.
Wallace, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Great service!
ALWAYS great service! Thank you!
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/11/2019

Thank you for the great review Allen!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
JC
June C.
De Pere, WI
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Oil change
I am very satisfied. This was a first for me, I have never had any service done at a dealership. From the moment I got out of my car I was greeted and the gentleman at the service desk greeted me, asked what service I was here for, gave me a approximate time when I would be done.& told me about the waiting room amenities. The time was right on & to have my car washed was a nice surprise. I also had a question about getting in to the 3rd row seats . He came out,showed what I asked. I was impressed that he didn’t talk down to me, asked if I had any other questions & said goodbye. His name was Sterling & I will definitely come back for other services I may need in the future. I also thought our service prices were reasonable.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/11/2019

Thank you for the awesome review and kind sentiment! We truly appreciate it! I will make sure to pass this off to Sterling too!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
MK
Marlis K.
Green Bay, WI
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Service
Efficient and easy to deal with
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/11/2019

Thank you for the great review Marlis! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
AE
Adam E.
Green Bay, WI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
A+ all the way
I've written a few of these reviews, and will continue to do so, because Broadway keeps taking care of us, going above and beyond!
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/10/2019

Thank you for the great review Adam!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
VH
Von H.
Green Bay, WI
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2019 Category: Service
2013 Sonata
Helped resolve a Control Arm issue in a very timely fashion. Car was hazardous to drive prior to fix due to Alignment & Braking issues. Broadway Hyundai was able to quickly identify the problem and address the situation. Broadway Ford Express Lube, however, missed identifying this problem (3) days prior during conventional Oil Change service. Would question the Multi Point Inspection service offered.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/10/2019

Thank you for the great review and honest feedback Von. I appreciate the time you took out of your day to spend on the phone with me. I have addressed the issue with my QL staff. I appreciate your understanding through this concern. Have a wonderful day!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer
Manitowoc, WI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Oil change
Great service as always
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/10/2019

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
KD
Kayla D.
Green Bay, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Great Service
Friendly and always provides great service!
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/09/2019

Thank you for the great review Kayla!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
CL
Christine L.
Suamico, WI
2014 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Equus
Broadway is a very friendly, professional business; they always go above and beyond expectations whenever they’re servicing my vehicle. AND after the car had been serviced, they roll out a beautifully washed, shiny car. You can’t ask for better service!
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 07/09/2019

Thank you for the great review and kind sentiment Christine!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com