Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

2089 Reviews

ReScore Reviews™ (44)

ReScore
Overall Rating 4.6818193/5Overall Rating 4.6818193/5Overall Rating 4.6818193/5Overall Rating 4.6818193/5rating 4.6818193
Original
Overall Rating 2.04545/5Overall Rating 2.04545/5rating 2.04545rating 2.04545rating 2.04545
97% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


PF
Patty F.
Green Bay, WI
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Fast service and schedule accommodation
I had a great experience as i did not have an appointment for my car but I was able to get fit in the heavy work load schedule.

CM
Chris M.
Green Bay, WI
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Efficient and thorough!
Issues occurred with my Hyundai that were still covered under warranty. Sterling took care of everything and was very accommodating from drop off to pick up. I received updates while the car was being repaired, and a thorough update on the repairs completed when the car was done. A friendly experience not often found at service centers!
Brian F., Service Manager from Broadway Hyundai responded on 12/18/2018

Thank you for the great review and kind sentiment Chris!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

CH
Charles H.
Green Bay, WI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Quick
Comfortable waiting area
Brian F., Service Manager from Broadway Hyundai responded on 12/18/2018

Thank you for the great review Charles!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

Verified Customer
Green Bay, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Very Friendly
They listened to my concerns and treated me with respect.
Brian F., Service Manager from Broadway Hyundai responded on 12/17/2018

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

Verified Customer
De Pere, WI
2013 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/15/2018 Category: Service
Survey integrity
Don't ask me for a "5" on the survey....let me decide how you did.
Brian F., Service Manager from Broadway Hyundai responded on 12/17/2018

Our advisors are trained to inform our guests of the scoring criteria that Hyundai has out there for us. I apologize if this came off as too forward.

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

Verified Customer
Green Bay, WI
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2018 Category: Service
Friendly and clean
Spilled oil on the frame, which then dripped on our garage floor leaving a spot the size of a large grapefruit.
Brian F., Service Manager from Broadway Hyundai responded on 12/17/2018

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

MS
Melissa S.
Green Bay, WI
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
great service rep (Sterling)
Friendly and helpful service staff
Brian F., Service Manager from Broadway Hyundai responded on 12/17/2018

Thank you for the great review Melissa!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

RL
Richard L.
Oshkosh, WI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Mr Richard Lammersfeld
Was treated like a customer wants to treated. Staff very professional
Brian F., Service Manager from Broadway Hyundai responded on 12/17/2018

Thank you for the great review Richard! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

RB
Randy B.
Algoma, WI
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
friendly good service
I was very happy with my service and will return
Brian F., Service Manager from Broadway Hyundai responded on 12/17/2018

Thank you for the great review Randy! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

KS
Keith S.
Deerfield, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Very friendly!
The service I received was professional, friendly, and speedy. Always a treat to visit Broadway Hyundai!
Brian F., Service Manager from Broadway Hyundai responded on 12/14/2018

Thank you for the great review!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

CK
Candice K.
Manitowoc, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Great visit
Easy to work with especially since not very up on automobiles. Feel as if a lot of care was given to explain things to me. Thanks!
Brian F., Service Manager from Broadway Hyundai responded on 12/14/2018

Thank you for the great review and kind sentiment Candice!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

JP
Jerold P.
De Pere, WI
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Good service and people
The people that are working for the dealership. I do have a problem at this time. We have a rattling noise inside the vehicle and they can not determine the cause and correct it. I hope we can get some help.
Brian F., Service Manager from Broadway Hyundai responded on 12/14/2018

Thank you for the great review Jerold! Please don't hesitate to let us know how we may earn a "5" star on your next visit.

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

Verified Customer
Green Bay, WI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Friendly staff
Pleasant & helpful
Brian F., Service Manager from Broadway Hyundai responded on 12/14/2018

Thanks for the great review!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

KM
Kassie M.
Green Bay, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Great Service!
Love bringing in my Tucson in for service. Sterling makes things so easy to understand and very nice to talk with. I highly recommend this service location for all vehicles!
Brian F., Service Manager from Broadway Hyundai responded on 12/13/2018

Thank you for the great review Kassie! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

Verified Customer
Sturgeon Bay, WI
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Tire change
Excellent service. Fast and reliable.
Brian F., Service Manager from Broadway Hyundai responded on 12/13/2018

Thank you for the great review!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

GH
Gregory H.
De Pere, WI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Friendly and great service.
Very happy with the service and the people.
Brian F., Service Manager from Broadway Hyundai responded on 12/13/2018

Thank you for the great review Gregory! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

JC
John C.
Green Bay, WI
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Dealership
Enjoy coming to Broadway Hyundai, especialy for service. Treat you very nice.
Brian F., Service Manager from Broadway Hyundai responded on 12/13/2018

Thank you for the great review John! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

Verified Customer
Oconto Falls, WI
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Great job
My car had to be towed there. They called me with what needed to be serviced. The car was done in a timely manner.
Brian F., Service Manager from Broadway Hyundai responded on 12/13/2018

Thank you for the great review!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

MS
Mary S.
Watton, MI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Good service, friendly,knowledgeable staff, and quality customer waiting area with fresh popcorn.
Broadway staff did a good job servicing my vehicle on the safety recall around my schedule. Completed the work in time frame promised, and offered to transport us anywhere in town.
Brian F., Service Manager from Broadway Hyundai responded on 12/12/2018

Thank you for the great review Mary!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com

CP
Christine P.
Suamico, WI
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
The Employees!
Always Friendly and Helpful.
Brian F., Service Manager from Broadway Hyundai responded on 12/12/2018

Thank you for the great review Christine!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com