Broadway Hyundai

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920-497-6402
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Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

2373 Reviews

5 star
88%
4 star
6%
3 star
2%
2 star
1%
1 star
1%

ReScore Reviews™ (46)

ReScore
Overall Rating 4.6956543/5Overall Rating 4.6956543/5Overall Rating 4.6956543/5Overall Rating 4.6956543/5rating 4.6956543
Original
Overall Rating 2.08696/5Overall Rating 2.08696/5rating 2.08696rating 2.08696rating 2.08696
97% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews

JK
Jane K.
Gillett, WI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Good experience
did a goog and timely job
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/24/2019

Thank you for the great review Jane!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer
Manitowoc, WI
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Always great service!
Broadway Hyundai has been servicing my 2010 Elantra since I bought it and it runs like it's brand new. Always friendly people and great service.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/24/2019

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer
Kaukauna, WI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Great service
Love my Tuscon!
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/24/2019

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
SD
Steven D.
Green Bay, WI
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
service
As usual, Sterling and the tech who worked on our vehicle did an outstanding job! All involved obviously take pride in their work .. simply outstanding in an age where few people go over and beyond .
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/24/2019

Thank you for the great review Steven! Good luck out west this year!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer
De Pere, WI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
New Customer
This was my second visit to the service department and I continue to be very impressed with the honesty and knowledge provided by the service department staff.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/23/2019

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer
Pulaski, WI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Job well done
Warranty service done fast and efficiently. Very pleased
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/23/2019

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
LK
Lawrence K.
Green Bay, WI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Another great job!
Usual friendly people and great service.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/23/2019

Thank you for the great review Lawrence!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
CY
Cary Y.
Oconto, WI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
No Complaints
Once again I received Excellent service from Sterling & his staff. My service work was completed in an efficient & timely manner
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/23/2019

As always Cary, thank you for the awesome review!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
FS
Frank S.
Green Bay, WI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Recall service
I had a recall done on my Sonata. The scheduling and reminders were excellent. The appointment was on time. I had a noise concern and they took a test drive with me to satisfy my concern after they could not hear anything on their test drive.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/22/2019

Thank you for the great review Frank! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer
Green Bay, WI
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Great customer service
I deal with Sterling in the service department and always a very positive experience. He is always helpful and answers any questions or concerns I have regarding our vehicle.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/22/2019

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
MV
Miguel V.
De Pere, WI
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
easy to get service at fare price.
Friendly staff to explain the options.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/22/2019

Thank you for the great review Miguel!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
VL
Vicki L.
Coleman, WI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Friendly service
Love my vehicle and the service is great. My granddaughter just bought one based on how much I love mine.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/22/2019

Thank you for the great review Vicki!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer
Pulaski, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2019 Category: Service
Unsatisfied
Very unhappy with my experience
Brian F., Service Manager from Broadway Hyundai responded on 04/22/2019

Thank you for the review and feedback. I will reach out to you today. What is the best number to get a hold of you at?

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
RT
Robert T.
Peshtigo, WI
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Excellent service.
Excellent service. While the recall work could not be performed immediately, a rental car wa provided free of charge in the interim. I needed to haul items over the weekend to move to my retirement home, so the rental was upgraded to an SUV for no additional charge.
Your people went above and beyond to accommodate me at an awkward time.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/22/2019

Thank you for the great review and kind sentiment Robert!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
Verified Customer
Green Bay, WI
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Oil change
Very friendly, great service
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/22/2019

Thank you for the great review! We truly appreciate it!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
PS
Pamela S.
Green Bay, WI
2003 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Fast/courteous
I like to come here for my vehicle
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/19/2019

Thank you for the awesome review Pamela!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
CD
Connie D.
De Pere, WI
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
My service tech contact
Sterling never fails to exhibit his innate excellent Customer Service skills.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/19/2019

Thank you for the great review Connie!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
SH
Susan H.
Green Bay, WI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
My Service Advisor Sterling Phaklides
I missed Sterling- he was in Florida fishing the day I was there. Hope he caught some big ones!
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/18/2019

Thank you for the great review Susan!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
DW
David W.
Gillett, WI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Always get the job done
Friendly and helpful. Always done on time or sooner when we have service done.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/18/2019

Thank you for the great review!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com
CL
Carolyn L.
Green Bay, WI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Service department
Great employees, great waiting area, always clean.
Overall just a relaxing experience.
Recommended
Brian F., Service Manager from Broadway Hyundai responded on 04/17/2019

Thank you for the great review Carolyn!

Brian Forman
Service Manager
Broadway Hyundai
920-499-3131
Brian.Forman@broadwayautomotive.com