Broadway Hyundai

Friendly staff. Like having the car washed.

Good service and was given rented car until the car was repaired.

Quality service

Malik keeps me well-informed through each step of my car repair so I know what is going on. From the porters, to customer service, mechanics, including the customer waiting area, and free car wash -- Broadway Hyundai is a quality service center.

This is the first time that I have ever had a problem after service and even with this, I was taken care of extremely well and as always Sterling made thjings right. Even though it was not his fault, he is a great asset to the service dept!

Straight forward, honest, and helpful. Especially nice with all of the other stuff that is going on in our country and world now. Much appreciated and will most certainly return in the future!

Good

The employees working there Re very crit as helpful. Work is excellent.

Great service as always

Great service

Very good

Over the years, we have bought and serviced our cars at Broadway, their Chevy, Ford and now Hyundai dealerships. All the service departments have been outstanding and never an issue. This visit was when the service department called us regarding a recall on our 2019 Santa Fe. They called, scheduled an appointment and got us in and out in the time they stated.

I have a 2017 Hyundai Elantra that I bought at a dealership in Appleton. I bought her brand new so I know the kind of "life" she's had the last 3 years (cushy, and well-maintained to say the least)... So last week when the engine started misfiring (at 29k miles), I was super concerned and was actually scared to drive to Appleton from Green Bay with a "jumpy" engine. I called Broadway Hyundai on Military and made an online appointment for noon the same day. When I got to the dealership, the first service guy regretted to inform me that sometimes the online scheduler isn't up-to-date/accurate and my car wouldn't be serviced that day...I wasn't mad/irritated/ticked off by any means, I completely understand the unreliability of technology... I was just bummed & scared to drive a vehicle with engine problems BACK to work... Then, the other service man, Sterling - who heard my car/engine & servicing issue - chimed in and said, "oh, we can totally fit you in... Sounds like a misfire and that shouldn't take too long to diagnose". Excellent! I requested a rental since I didn't know how long I would be without a vehicle. He sent me over to the rental side and the gal that helped me out was outstanding as well! I can't recall her name, but she was very personable and very friendly. Sterling called me later in the afternoon and said all 4spark plugs need replacing and he would need to order them but should arrive and be installed the next day... again, excellent! Just as he promised, the parts came in and I picked my car up the next day and all is well! The customer service and interactions with Sterling and the rental car gal proves to me that real humans who care for strangers still exist lol! It also proves that they care about their jobs within Broadway and how they want the company to be represented. Superb experience and will be buying and servicing my future vehicles at Broadway.

Repairs are pricey but done quickly. Customer service was head scratching my two female service clerks. Gentlemen helping me was nice.

The staff is friendly and helpful.