Bronco Motors Hyundai


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

899 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 4.83333/5Overall Rating 4.83333/5Overall Rating 4.83333/5Overall Rating 4.83333/5rating 4.83333
Original
Overall Rating 2.45833/5Overall Rating 2.45833/5rating 2.45833rating 2.45833rating 2.45833
96% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Caleb G. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Why did the scarecrow get an award?"
Because he was “outstanding” in his field! As are the great team of friendly, customer service professionals at the Bronco Motors Service Department.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/19/2018 05:35 PM
Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
The staff is very knowledgeable and courteous. The servicing is done in a timely manner and the car is clean when it is finished. The repair is almost always completed on the first visit.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 02:18 PM
Verified Customer on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai-timely and accurate service."
They were able to get my vehicle in with little notice and diagnosed then fixed the issue in a timely manner.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:30 AM
Robert B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change & keeping up on the recalls"
Am happy with the job done. It was done in a timely manner & my car seems to run a little smoother
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/19/2018 10:14 AM
Shawn S. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick and easy"
Love taking my vehicle into Bronco Motors. Dropped my car off and ran some errands. Got a call when it was ready which was pretty quick and was on my way. Very friendly staff as well
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 11:32 AM
June L. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Dept"
Everyone is very helpful, Sonya always goes the extra mile!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 10:08 AM
Trevor L. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people"
The people are great.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/17/2018 01:58 PM
Brandon M. at Bronco Motors Hyundai responded on 01/17/2018

Thank you for allowing Bronco Motors to take care of you and your vehicle’s needs, we look forward to assisting you in the future.

Brandon Maynard

Service Manager

208-489-1570

Janet D. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people that work at Bronco motors"
Everytime I come in I am greeted by the friendly smile especially Sonia. They always keep me up to the moment on what is happening to my car.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/16/2018 01:22 PM
Brandon M. at Bronco Motors Hyundai responded on 01/17/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence"
Entire staff is a pleasure to work with.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:27 AM
Brandon M. at Bronco Motors Hyundai responded on 01/17/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Bernard W. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change fog bulb change"
Not sure if fog light working
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:02 AM
Brandon M. at Bronco Motors Hyundai responded on 01/17/2018

Thank you so much for taking the time to complete the survey please let us know what we could do to get you that 5 star service that you deserve. Please also just stop by so we can check your fog light problem and we will have bottled water available next to the coffee from now on.

Brandon Maynard

Service Manager

208-489-1570

Annette C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficiency, courteous service, quality workmanship"
The service department is ready for me when I come for my appointment. The service on my car is started promptly, any problems are brought to my attention and taken care of, and the time waiting is what I was told it would be. They exceed my expectations by their courteous service, great workmanship and giving me back my car freshly washed and clean inside and out! We've owned this car for four years and never had a problem.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 01:26 PM
Brandon M. at Bronco Motors Hyundai responded on 01/17/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Roy S. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Why not"
, I give the same lady every time I get one of these surveys which seems to be every time I have a vehicle service. Please quit sending these to me!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/13/2018 06:04 PM
Brandon M. at Bronco Motors Hyundai responded on 01/15/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve. I will also forward your request to Hyundai.

 Brandon Maynard

Service Manager

208-489-1570

Karen S. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Karen Smith"
Work done in an efficient manner with courtesy.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/13/2018 02:31 PM
Brandon M. at Bronco Motors Hyundai responded on 01/15/2018

Thank you for allowing Bronco Motors to take care of you and your vehicle’s needs, we look forward to assisting you in the future.

Brandon Maynard

Service Manager

208-489-1570

Verified Customer on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"regular maint"
I appreciate that I am not persuaded, bullied, or lied to about the services needed or done to my vehicle. The service is also, prompt and curtious. Thank you.
Vehicle: 2012 Hyundai Genesis Co
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/12/2018 03:43 PM
Brandon M. at Bronco Motors Hyundai responded on 01/15/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance schedule"
Easy,timely scheduling. Fast service. Car always washed.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/10/2018 11:13 AM
Brandon M. at Bronco Motors Hyundai responded on 01/12/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Teresa M. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Did not like getting charged for tire rotation and brakes checked last time they did not charge me and they did not vaccumm car
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/09/2018 10:49 PM
Brandon M. at Bronco Motors Hyundai responded on 01/12/2018

Thank you for allowing Bronco Motors to take care of you and your vehicle’s needs, we look forward to assisting you in the future.

Brandon Maynard

Service Manager

208-489-1570

Gordon T. on 01/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Gordon t"
Good communication,
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/08/2018 10:48 AM
Brandon M. at Bronco Motors Hyundai responded on 01/09/2018

Thank you so much for taking the time to complete the survey please let us know what we could do to get you that 5 star service that you deserve.

Brandon Maynard

Service Manager

208-489-1570

Verified Customer on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Standard Oil service and multi point inspection"
Oil change was done in reasonable time while waiting and staff is friendly and to the point
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/05/2018 06:25 PM
Brandon M. at Bronco Motors Hyundai responded on 01/08/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Verified Customer on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Quick service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/05/2018 05:47 PM
Brandon M. at Bronco Motors Hyundai responded on 01/08/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Susan R. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Friendly staff, service was fast and easy. I feel like they care.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/04/2018 08:04 PM
Brandon M. at Bronco Motors Hyundai responded on 01/05/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

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