Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1093 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.7692315/5Overall Rating 4.7692315/5Overall Rating 4.7692315/5Overall Rating 4.7692315/5rating 4.7692315
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


SM
Shondi M.
Boise, ID
2012 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Careful service of my car
Georgia in the service dept. is simply great with people. She remembers issues that you may have had, and asks to be sure you've been taken care of.

Anonymous avatar
Verified Customer
Boise, ID
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Owner
A very pleasant experience

DH
David H.
Boise, ID
2016 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great customer service
The customer service there eveything from the sales floor to the service department is great

SR
Steven R.
Boise, ID
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Regular service visit
Excellent personalized friendly service.

FR
Frederick R.
Emmett, ID
2011 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Friendly and knowledgeable service manager and technicians
My vehicle appointment was on time and service was preformed with minimal waiting time. The vehicle was also washed and clean when it was returned to me. The waiting room is always clean and neat. Super service as always.

LS
Lloyd S.
Meridian, ID
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Pronly and professional
See title. Nothing better.

SM
Stephen M.
Boise, ID
2006 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Bronco Motors Service Survey
Friendly, courteous service staff.

Anonymous avatar
Verified Customer
Boise, ID
2017 Hyundai Tucson
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Overall Rating 1/5rating 1rating 1rating 1rating 1
06/12/2018 Category: Service
90 oil change
Poor.
BRANDON M. from Bronco Motors Hyundai responded on 06/13/2018

Paula I am so sorry to hear about your most recent experience here at Bronco Motors and would love a chance to talk to you and get your vehicle back in to be cleaned properly. I will be calling you today if thats OK, is there a time that works best for you?
Talk to you soon and Thank you for filling out the survey and helping us improve not only yours but all customers experiences.

Brandon Maynard
Service Manager 
208-489-1570

BRANDON M. from Bronco Motors Hyundai responded on 06/14/2018

Paula thank you so much for talking with me yesterday about your experience and we can't wait for the opportunity to work with you again. Your account has been noted with comments of our conversation so that we can get you the cabin filter replaced also Hyundai shows that they have sent you another survey and we would really appreciate if you wouldn't mind taking a little time to fill it out for us.
Again
Thank You 

Brandon 


DW
David W.
Boise, ID
2007 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Consistently high quality customer service
Sonia performs her work with a high level of competency and provides superior customer service. She cares about taking care of her customers and it shows!!
BRANDON M. from Bronco Motors Hyundai responded on 06/13/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570


SL
Sandra L.
Boise, ID
2013 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Friendly, professional staff
As always, very welcoming, paperwork ready to go, comfortable waiting area, suggestions to improve my car at a very reasonable price.
BRANDON M. from Bronco Motors Hyundai responded on 06/13/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570


RF
Robert F.
Nampa, ID
2017 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Bronco Motors Hyundai Boise
We have purchased 2 Hyundai Sonata's since 2007. our 1st Sonata was a 2007 Limited. The 2nd is our 2017 Hyundai Sonata Hybrid. Both vehicles have exceeded our expectations. The new 2017 Hybrid gives us around 40 MPH overall. We have thoroughly enjoyed this vehicle since our purchase last year. It is extremely comfortable on trips, has the acceleration capacity when passing, and all the conveniences that one needs via Bluetooth, Android Auto, Pandora etc.

We look forward to owning this vehicle for the next several years. Bronco Motors Hyundai Boise has an excellent sales and service staff.

Thanks again Hyundai!

Sincerely,

Robert and Sasha Finley
BRANDON M. from Bronco Motors Hyundai responded on 06/12/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570


Anonymous avatar
Verified Customer
Meridian, ID
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Awesome service!
Love getting my. At services through Bronco! The staff is always friendly and the service is great!
BRANDON M. from Bronco Motors Hyundai responded on 06/12/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570


SJ
Samuel J.
Boise, ID
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Friendly and fast.
Friendly and fast.
BRANDON M. from Bronco Motors Hyundai responded on 06/11/2018

Thank you for allowing Bronco Motors to take care of you and your vehicle’s needs, we look forward to assisting you in the future.

Brandon Maynard

Service Manager

208-489-1570


NK
Nancy K.
Meridian, ID
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
great service
you are prompt and on time
BRANDON M. from Bronco Motors Hyundai responded on 06/11/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570


LZ
Lucy Z.
Mountain Home, ID
2008 Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Scheduled oil change
Just as what has happened every time we've been there, it has been excellent, at the minimum of the scale and goes up from there. Usually very pleased when we leave.
BRANDON M. from Bronco Motors Hyundai responded on 06/11/2018

Thank you so much for taking the time to complete the survey please let us know what we could do to get you that 5 star service that you deserve.

Brandon Maynard

Service Manager

208-489-1570


Anonymous avatar
Verified Customer
Meridian, ID
2013 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
review
Great place!
BRANDON M. from Bronco Motors Hyundai responded on 06/11/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570


Anonymous avatar
Verified Customer
Boise, ID
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Great Service
Service is great.
BRANDON M. from Bronco Motors Hyundai responded on 06/11/2018

Thank you for allowing Bronco Motors to take care of you and your vehicle’s needs, we look forward to assisting you in the future.

Brandon Maynard

Service Manager

208-489-1570


JH
Joan H.
Boise, ID
2015 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
2015 Tuscon
Actually my husband took it in this time and they had a recall on my vehicle and they said they serviced it and did the recall all on the same day, he was impressed
BRANDON M. from Bronco Motors Hyundai responded on 06/08/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570


AW
Antonia W.
Boise, ID
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
I care!
The staff is always professional and caring. A pleasure to be around.
BRANDON M. from Bronco Motors Hyundai responded on 06/08/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570


Anonymous avatar
Verified Customer
Meridian, ID
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
AWESOME SERVICE ALWAYS!!!
The service department folks are always fast, friendly and knowledgeable beyond words!!! :)
BRANDON M. from Bronco Motors Hyundai responded on 06/08/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570