Bronco Motors Hyundai West


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

767 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.92857/5Overall Rating 4.92857/5Overall Rating 4.92857/5Overall Rating 4.92857/5rating 4.92857
Original
Overall Rating 2.07143/5Overall Rating 2.07143/5rating 2.07143rating 2.07143rating 2.07143
98% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Shanna L. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service department, especially Ryan. He follows up and keeps thing organized."
The service department, especially Ryan. He follows up and keeps thing organized.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/24/2017 09:15 AM
Wendi F. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Bronco Motors was quick and they cleaned my car inside and out!!
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 02:37 PM
Brandon M. at Bronco Motors Hyundai West responded on 11/21/2017

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Paul B. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest, efficient, professional people!!!"
Great service!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 12:01 PM
Brandon M. at Bronco Motors Hyundai West responded on 11/21/2017

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Mindy K. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Impressed"
I move here from IL and it’s so great to see the Hyundai service is terrific across the nation, both in sales and service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 11:39 AM
Brandon M. at Bronco Motors Hyundai West responded on 11/21/2017

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Maria L. on 11/19/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trust "
Bronco motors staff are always very friendly and efficient. They make taking your car in for service very easy.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/19/2017 07:37 AM
Brandon M. at Bronco Motors Hyundai West responded on 11/20/2017

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Verified Customer ReScore Review on 11/23/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Resolution of problem "
Problem is being resolved more than satisfactory.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 02:55 AM

Overall Rating 1/5rating 1rating 1rating 1rating 1
"No work completed "
Not good
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 02:55 AM
Brandon M. at Bronco Motors Hyundai West responded on 11/21/2017

Kathleen I am so sorry to hear about you most recent service visit and Ryan is going to get with you to see if it would be OK for us to bring you a loaner vehicle so that you don't have to come back to have it done. Please let me know what else we can do to help make this better.

Brandon Maynard
Service Manager
208-489-1570

Ryan W H., SERVICE ADVISOR at Bronco Motors Hyundai West responded on 11/22/2017

Thank you for taking the time to speak with me today. I look forward to getting this resolved on the Veloster.Thank you,
Ryan

LYDIA N. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Everything is explained before service is done and they are really good at answering your questions.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/18/2017 01:58 PM
Brandon M. at Bronco Motors Hyundai West responded on 11/20/2017

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Barbara W. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nampa Hyundai"
Great personnel ...professional, efficient service
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/18/2017 01:28 PM
Brandon M. at Bronco Motors Hyundai West responded on 11/20/2017

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Wendy M. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic Service "
Fantastic Service from trustworthy business. I feel taken care of and that they go above and beyond any others. Would recommend them to friends and family.
Vehicle: 2005 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 07:04 AM
Brandon M. at Bronco Motors Hyundai West responded on 11/21/2017

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570


 

Nestor F. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
They accommodated my vehicle for service even when they were busy
Vehicle: 2007 Hyundai Azera
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:56 PM
Brandon M. at Bronco Motors Hyundai West responded on 11/17/2017

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Matthew S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Always timely and clean when completed. Excellent customer service and very informative with the conditions of evaluation and repair.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/17/2017 08:24 AM
Brandon M. at Bronco Motors Hyundai West responded on 11/17/2017

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Kenneth R. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clran, rrady, skilled, efficient, polite "
Was met timely by polite skilled staff in a clean facility and work was done efficiently.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/16/2017 02:39 PM
Brandon M. at Bronco Motors Hyundai West responded on 11/17/2017

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Glenna P. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai west was the BEST auto experience"
Bronco Hyundai Motors West---- Brad Henry sold me my Tucson. Brad was great, patient, truthful,helped me make the right decision without being pushy. Jeff one of the mgrs. Helped get me get the best deal possible. Patrick in service was very helpful and nice. I had some paint chips and mgmt allowed service to fix them and gave me a great price on a clear bra for the full front of the Hyundai Tucson. All in all I had the best experience from the moment I walked on the lot , thru the purchase and the service. I guess in short I could not be more pleased. Thank you Glenna Pitkin
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 01:08 PM
Brandon M. at Bronco Motors Hyundai West responded on 11/16/2017

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

George H. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Appreciation"
My whole experience from shopping for a Tuscon, negotiating a price and finally buying was easy. The salesman, manger and finance department really made me feel appreciated for my decision. This was the same way they treated me on my first car service. They made me feel like I wasn't just a customer but the only customer.
I have been so pleased with way that Bronco Motors has treated me. Will definitely be back. You should give them all raises! Great place, could n''t be happier.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/16/2017 07:43 AM
Brandon M. at Bronco Motors Hyundai West responded on 11/16/2017

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Brian T. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service experience"
Everyone is treated as a valued client. Smiling employees and they do all service in a timely manner. Great experience
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 11:07 AM
Brandon M. at Bronco Motors Hyundai West responded on 11/15/2017

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Marcus S. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
I love the staff at Bronco Motors Hyundai West. I will continually bring back my car to be serviced here.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/13/2017 09:17 AM
Brandon M. at Bronco Motors Hyundai West responded on 11/14/2017

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Virgil B. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and willing to explain in detail about the repairs that were done."
I want to thank all of the staff at Bronco Motors Hyundai West for their professionalism and willingness to find out the problem no matter what it takes.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/08/2017 02:06 PM
Brandon M. at Bronco Motors Hyundai West responded on 11/09/2017

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Joyce H. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable and honest "
Brandon was very knowledgeable and he was, also, very honest about my vehicle.
He didn't try to sell me work on my car that
Wasn't necessary at this time. Very impressed !
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/07/2017 05:43 PM
Brandon M. at Bronco Motors Hyundai West responded on 11/08/2017

 

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Albert S. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and professional service."
The staff at Bronco Motors Service as truly professional and courteous. Thet are interested in getting you and your vehicle what it needs, without the hassle of unnecessary "up-selling," which I appreciate.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/07/2017 10:46 AM
Brandon M. at Bronco Motors Hyundai West responded on 11/08/2017

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Richard M. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean ans cherry. "
Very well done.
Vehicle: 2005 Hyundai Elantra
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/06/2017 05:10 PM
Brandon M. at Bronco Motors Hyundai West responded on 11/08/2017

Thank you for allowing Bronco Motors to take care of you and your vehicle’s needs, we look forward to assisting you in the future.

Brandon Maynard

Service Manager

208-489-1570

Displaying Review 1 - 20 of 767 in total