Bronco Motors Hyundai West


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

875 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.92857/5Overall Rating 4.92857/5Overall Rating 4.92857/5Overall Rating 4.92857/5rating 4.92857
Original
Overall Rating 2.07143/5Overall Rating 2.07143/5rating 2.07143rating 2.07143rating 2.07143
98% Would Recommend
100% Business Response
Latest Review 1 day ago
Marcia D. on 02/22/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service."
Already have
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/22/2018 06:31 PM
BRANDON M. at Bronco Motors Hyundai West responded on 02/23/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Thomas K. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Department"
Your Service Department staff is the best!
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/22/2018 02:33 PM
BRANDON M. at Bronco Motors Hyundai West responded on 02/22/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Albert S. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, efficient service, where you are known"
The service at Bronco Motors West seems top notch. The staff goes out-of-their-way to accommodate your needs and wishes, and they are exceptionally efficient and timely
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/22/2018 11:29 AM
BRANDON M. at Bronco Motors Hyundai West responded on 02/22/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Nacole B. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always willing to take the time and does it right"
Hyundai West has had to deal with me on good days and bad days and willing to listen to me when I knew there was stuff wrong with my car and fix it. Maybe hard to find, but goes above to get it fixed. Always friendly even when I am not.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/22/2018 10:35 AM
BRANDON M. at Bronco Motors Hyundai West responded on 02/22/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Sheryll H. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"na"
always good service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/21/2018 08:38 AM
BRANDON M. at Bronco Motors Hyundai West responded on 02/22/2018

Thank you for allowing Bronco Motors to take care of you and your vehicle’s needs, we look forward to assisting you in the future.

Brandon Maynard

Service Manager

208-489-1570

Gary S. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super Good Service"
Quick and very good service. Excellent communication from the service manager.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/21/2018 04:51 AM
BRANDON M. at Bronco Motors Hyundai West responded on 02/21/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Debra M. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff"
Every time I have had my car serviced, no matter which staff assist me, they are knowledgeable, friendly, they answer all of my questions and when they spot something "unusual" they tell me right away, then tell me the best course of action.

I highly enjoy bringing my car to this dealership and will continue to do so
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 09:11 PM
BRANDON M. at Bronco Motors Hyundai West responded on 02/21/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Nikki M. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always good service"
Ryan always remembers me and does his best to get me in and out as fast as he can I always look forward to bringing my car in cause they are always so nice
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/19/2018 04:51 PM
BRANDON M. at Bronco Motors Hyundai West responded on 02/20/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Kindy J. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean welcoming environment, great customer service."
My experience was an unexpected 10. From the moment I walked into the moment I left I felt like they really cared about me, my car, and the service they gave me was important to them. I really appreciate it and definitely will return.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/19/2018 04:07 PM
BRANDON M. at Bronco Motors Hyundai West responded on 02/20/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Won H. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Problem was solved quickly"
Satisfied with the fast service and nice people
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/19/2018 07:08 AM
BRANDON M. at Bronco Motors Hyundai West responded on 02/19/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service job"
They were fast and friendly!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/19/2018 04:47 AM
BRANDON M. at Bronco Motors Hyundai West responded on 02/19/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you"
Thank you for your help.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/17/2018 06:10 PM
BRANDON M. at Bronco Motors Hyundai West responded on 02/19/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Jill S. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hip Hip HOoray to Bronco Motors"
They are the best in town!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/16/2018 01:04 PM
BRANDON M. at Bronco Motors Hyundai West responded on 02/19/2018

Thank you for allowing Bronco Motors to take care of you and your vehicle’s needs, we look forward to assisting you in the future.

Brandon Maynard

Service Manager

208-489-1570

Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Great service and honest technicians!
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/14/2018 06:16 AM
BRANDON M. at Bronco Motors Hyundai West responded on 02/15/2018

Thank you for allowing Bronco Motors to take care of you and your vehicle’s needs, we look forward to assisting you in the future.

Brandon Maynard

Service Manager

208-489-1570

Rigo B. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"With no Hesitation"
Upon servicing my wife's vehicle,Hyundai found a Bad CV Axle, would cost me$620 to do, But service advisor Kaitlin recognized that my wife's vehicle having not so many miles would be covered for the repairs something i had no idea of since i was extremely close to 50,000 miles. Iam extremely grateful for the support i received
From Kaitlin, My warranty had expired, Hyundai recognized that a vehicle with not even 50k miles shouldn't have issues with a CV Axle and agreed to make the repairs 100% free of charge. I'm not recommending Hyundai because I'm receiving something for free, I'm recommending Hyundai for recognizing Right from wrong. Extremely in shock and extremely thankful all at the same time (parts have been ordered) waiting to schedule for repairs!!!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/13/2018 03:51 PM
BRANDON M. at Bronco Motors Hyundai West responded on 02/15/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Gary D. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service work"
Ryan was great at squeezing my car in at the last minute. He was very informative about what they would do to solve the issues as well as answering all my questions!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/13/2018 01:00 PM
BRANDON M. at Bronco Motors Hyundai West responded on 02/15/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Verified Customer on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Smooth."
Timely, friendly.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/12/2018 04:01 PM
BRANDON M. at Bronco Motors Hyundai West responded on 02/13/2018

Thank you for allowing Bronco Motors to take care of you and your vehicle’s needs, we look forward to assisting you in the future.

Brandon Maynard

Service Manager

208-489-1570

David H. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Good help and very polite and knowledgeable.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/08/2018 04:45 PM
BRANDON M. at Bronco Motors Hyundai West responded on 02/12/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Alan C. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ez Pz service done"
No problems
no stress
nice lounge
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/08/2018 04:44 PM
BRANDON M. at Bronco Motors Hyundai West responded on 02/12/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Melissa T. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Fast & friendly
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/08/2018 02:32 PM
BRANDON M. at Bronco Motors Hyundai West responded on 02/12/2018

Thank you for allowing Bronco Motors to take care of you and your vehicle’s needs, we look forward to assisting you in the future.

Brandon Maynard

Service Manager

208-489-1570

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