Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1315 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.7826109/5Overall Rating 4.7826109/5Overall Rating 4.7826109/5Overall Rating 4.7826109/5rating 4.7826109
Original
Overall Rating 2.17391/5Overall Rating 2.17391/5rating 2.17391rating 2.17391rating 2.17391
98% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


RM
Rodney M.
Wilder, ID
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Customer service!
The people in the service department are AWESOME! They answer all my questions and get my oil changes done super quick! I'm never stuck there for long!

MS
Mark S.
Nampa, ID
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Excellent service as always
Excellent service as always. The service crew made sure that my Santa Fe was back to tip top shape just as quickly as possible. Patrick kept me informed every step of the way. Thank you!

RB
Rose B.
Nampa, ID
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2019 Category: Service
Good service
Clean facility and real coffee cups!

DD
Danny D.
Nampa, ID
2013 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2019 Category: Service
Good experience
A little longer than usual wait but it is worth it.

Verified Customer
Nampa, ID
2003 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019 Category: Service
My opinion
Auto quality is good. Like the Hyundai brand.

Verified Customer
Nampa, ID
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Very professional.
Staff was very friendly, professional, and made me feel my car mattered.

BG
Brian G.
Nampa, ID
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great service everytime
My car will never be worked on by anyone else. The service staff are great, thorough, and will yake the time to talk to you about potential issues and show you if necessary. They earn your trust, they don't expect it immediately. I have enjoyed working with all of them including the parts department, always very helpful. Trust and honesty are very important.

DH
Desiree H.
Mountain Home Air Force Base, ID
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2019 Category: Service
Car Service
Decent

JL
Janet L.
Caldwell, ID
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Great service!
Great service and very friendly!

Verified Customer
Boise, ID
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Clean, good customer service
Like the drive in service area. Informative, clean and good customer service.
CAMERON S W. from Bronco Motors Hyundai West responded on 05/30/2019

Dear Customer

Thank you for your feedback. It means everything to us to receive this response.

Thank You

Scott Welch
Broncom Motors Hyundai West


JA
Jocelyn A.
Meridian, ID
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Great communication, ease of mind during the whole process.
HUGE thank you to the service team at Bronco Motors Hyundai West. Patrick was amazing to work with and kept in constant communication with me. I’m very impressed with Hyundai’s diligence to their customers and the team at BMHW truly showed their commitment to excellence during my entire process. Thank YOU!
CAMERON S W. from Bronco Motors Hyundai West responded on 05/30/2019

Hello Jocelyn

Thank You for completing this survey and Thank you for allowing us to service your vehicle.

Sincerely

Scott Welch
Bronco Motors Hyundai West


SA
Sofia A.
Nampa, ID
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Fast!
They got my car in as soon as I got there and I was in and out in about an hour.
CAMERON S W. from Bronco Motors Hyundai West responded on 05/30/2019

Hello Sofia

Thank you for your feedback. Your time is important and we appreciate your input.

Sincerely

Scott Welch
Bronco Motors Hyundai West


Verified Customer
Boise, ID
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019 Category: Service
Excellent customer service
Ryan Hatch and the team in Nampa do a great job of taking care of our cars. The work is done as expected and always on time. They keep me informed of any additional items and always return my car clean and ready to go!
CAMERON S W. from Bronco Motors Hyundai West responded on 05/30/2019

Dear Customer

Thank you for acknowledging Ryan and the staff at Bronco Motors

Sincerely

Scott Welch
Bronco Motors Hyundai West


TF
Taleetha F.
Nampa, ID
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019 Category: Service
Great people to work with
The service department has gone out of their way to help me and answer all my questions. If ever they did not know the information I was inquiring about one of them would research for the facts, before speaking with me. The service department also has a humorous side to them, which after a long day at work makes it all better.
CAMERON S W. from Bronco Motors Hyundai West responded on 05/30/2019

Dear Taleetha

Thank You for catching the human side of our team. We appreciate your feedback.

Sincerely

Scott Welch
Bronco Motors Hyundai West


BO
Brett O.
Melba, ID
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Best service advisor!
Truly appreciate how much car knowledge your service adviser has! A pleasure to work with every time!
CAMERON S W. from Bronco Motors Hyundai West responded on 05/30/2019

Hello Brett

Thank You for taking the time to complete this survey

Sincerely

Scott Welch
Bronco Motors Hyundai West


Verified Customer
Nyssa, OR
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2019 Category: Service
Small waiting room. Uncomfortable.
Small uncomfortable waiting room. Other than that the service was great.
CAMERON S W. from Bronco Motors Hyundai West responded on 05/30/2019

Dear Customer

Thank you for your feedback about our waiting room.

Sincerely

Scott Welch

Bronco Motors Hyundai West


TH
Tami H.
Parma, ID
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Peanut
They got everything done on are car! Thanks service team.
CAMERON S W. from Bronco Motors Hyundai West responded on 05/30/2019

Hello Tami

Thank You for your feedback!

Sincerely

Scott Welch
Bronco Motors Hyundai West


AR
Audrey R.
Star, ID
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Excellent customer service!
Ryan Hatch always gives first class service to us. I see him treating all the customers with care. He communicates very clearly what is going on with my car. He’s the best!
CAMERON S W. from Bronco Motors Hyundai West responded on 05/30/2019

Hello Audrey

Thank You for your feedback!

Sincerely

Scott Welch
Bronco Motors Hyundai West


SR
Shirley R.
Nampa, ID
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Great Business!
I have had only good experiences with Bronco Motors Hyundai West. Great service, very helpful and polite employees, overall a fantastic place of business. I recommend this business to anyone.
CAMERON S W. from Bronco Motors Hyundai West responded on 05/30/2019

Hello Shirley

Thank You for your feedback!

Sincerely

Scott Welch
Bronco Motors Hyundai West


JK
Jill K.
Caldwell, ID
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Work done in timely manner
Good work and friendly employees
CAMERON S W. from Bronco Motors Hyundai West responded on 05/30/2019

Hello Jill

Thank You for your feedback!

Sincerely

Scott Welch
Bronco Motors Hyundai West