Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1210 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 4.749998/5Overall Rating 4.749998/5Overall Rating 4.749998/5Overall Rating 4.749998/5rating 4.749998
Original
Overall Rating 2.05/5Overall Rating 2.05/5rating 2.05rating 2.05rating 2.05
98% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


RB
Rose B.
Nampa, ID
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Very pleased
Randy in parts was very helpful in getting a new key fob for my Santa Fe and the guys in the service dept were friendly and efficient. I always enjoy having work done at Bronco Motors and appreciate the clean restroom and waiting area. Job well done!

MM
Maria M.
Meridian, ID
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Maria M
Kindness

CT
Craig T.
Boise, ID
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Service Dept
The people are customer service oriented

DH
Desiree H.
Mountain Home Air Force Base, ID
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2019 Category: Service
Service
No comment

JC
John C.
Nampa, ID
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
John connet
Service is excellent and prompt

KB
Kathleen B.
Meridian, ID
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Excellent Service
On time, no surprises, courteous.

RP
Robert P.
Garden Valley, ID
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Once again Bronco Motors Hyundai West did it right
The staff was courteous and the work superb. Kudos to Ryan Hatch.

LG
Lorena G.
Nampa, ID
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Customer service
Best customer service I have received from any Hyundai dealership. The gentlemen that assisted at the counter went above by educating and updating my personal information. Also, advised of the availability for oil changes rather than scheduling and having me wait for hours.

CA
Carrie A.
Meridian, ID
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Great Service as Usual!
Did a great job getting my car in and out and making recommendations. I will return for all my service!

TP
Thomas P.
Star, ID
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2019 Category: Service
Service Experience
I am generally happy with the service performed. The exception was the recommendation to replace the cabin air filter at a cost of $50 plus. I did not think it was necessary. I went home, ordered the filter on Amazon for $10 and replaced it in less than 10 minutes. You can do better.

PJ
Phyllis J.
Nampa, ID
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Personal
The staff is very helpful and Ryon is a great help and explains exactly what needs to be done

I will be back to have my brakes done

KC
Kathleen C.
Greenleaf, ID
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Great service
Friendly people great service

KM
Katherine M.
Nampa, ID
2011 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/31/2019 Category: Service
Service
Appointments easy to make. Service guys always helpful. My only issue is that everything costs more at dealers such as batteries or tires etc than at places like Napa or tire places as Bruneel
CAMERON S W. from Bronco Motors Hyundai West responded on 01/31/2019

Hello Katherine

Thank you for your feedback. We apologize that we have not done a better job of explaining that we have a 30 day price match guarantee on all tire sales. I am not sure what you are comparing our battery to as NAPA has many different options but if we are not competitive please let us have the opportunity to make it right.

Thank you

Scott Welch
Bronco Motors Hyundai West


BW
Byron W.
Nampa, ID
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Service people were nice this time.
Service was better this time. People were nice.
CAMERON S W. from Bronco Motors Hyundai West responded on 01/31/2019

Thank you Byron

We really appreciate you taking notice of our improvements. They are directly related to your feedback.

Sincerely

Scott Welch
Bronco Motors Hyundai


GR
Gerald R.
Meridian, ID
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Saturday Special
Great people, great service, and understand Saturdays sometime is all we have for everything else. Crew was thorough and still got me out in time for the rest of the weekend.
CAMERON S W. from Bronco Motors Hyundai West responded on 01/31/2019

Wow!

Thank You so very much Gerald. We appreciate these comments.

Sincerely

Scott Welch
Bronco Motors Hyundai West


Verified Customer
Meridian, ID
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Awesome service
Love this place
CAMERON S W. from Bronco Motors Hyundai West responded on 01/31/2019

Dear Customer

Thank You for your feedback. We appreciate your enthusiasm to our facility!

Sincerely

Scott Welch
Bronco Motors Hyundai West


JJ
Jesse J.
Middleton, ID
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
They did a great job on my car and cleaned it
The only thing I'm complaining about is that I'm getting way worse gas mileage
CAMERON S W. from Bronco Motors Hyundai West responded on 01/31/2019

Hello Jesse

Is there a time I can follow up with you to talk to you about your gas mileage and see if there is anything we can do for you?

Thank You for the feedback!

Sincerely

Scott Welch
Fixed Operations
Bronco Motors Hyundai West


PM
Peggy M.
Caldwell, ID
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Great service
The service center is always clean and comfortable. The staff are friendly, helpful and efficient. The waiting room and rest rooms are always clean, comfortable, and well stocked. The service is usually fast and well done. They always leave my car clean inside and out which I greatly appreciate. The prices are comparable with similar services and I feel I get more for my money.
CAMERON S W. from Bronco Motors Hyundai West responded on 01/31/2019

Hello Peggy

thank You for all your observations. That really goes a long way with us as wework hard to provide a claen and comfortable environment,

Sincerely

Scott Welch
Bronco Motors Hyundai West


RW
Ronald W.
Nampa, ID
2007 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
The Dealer
MY dealer puts the customer first. By this I mean the over all appearance of the dealership, the people that interact with the customer and the ability to provide the a need service. In other words one of the best.
CAMERON S W. from Bronco Motors Hyundai West responded on 01/31/2019

Hello Mr. Customer

Thank You for noticing our facility and the peopl we have chosen to work with you. We really appreciate you mentioning this in your feedback.

Sincerely

Scott Welch
Fixed Operations
Bronco Motors Hyundai West


SL
Stumbaugh L.
Nampa, ID
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Service
Everything as expected
CAMERON S W. from Bronco Motors Hyundai West responded on 01/31/2019

Hello Dear Customer

Your feedback is short, sweet and to the point.

Thank You

Scott Welch
Bronco Motors Hyundai West