Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
last Year they charge me over $1900 to have a new part to fix my car air-condition. which is broke couple of months later. The other shop I went to recently told me to go check the expiration date if it is still on guarantee. .. this place told me it is already expired of course but the problem is only small problem they can fix it easily and they charge me over $300 for few minutes .fix the problem for half day, then broke again. I feel that I have been deceived twice. Don’t trust this dude!