Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

165 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


AW
Andrew W.
Glen Cove, NY
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Andrew said they were very timely and fast.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Hempstead, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
John said the service is good every time he goes to this facility.
This review was collected via phone interview by Customer Research Inc.

TA
Tom A.
Locust Valley, NY
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Tom said he trusts the owner of the business.
This review was collected via phone interview by Customer Research Inc.

JA
Jaun A.
New York
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Juan said that his experience was very good and he likes the place a lot.
This review was collected via phone interview by Customer Research Inc.

AC
Abbott C.
Locust Valley, NY
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Abbott said this business is great and they do a great job. He takes his vehicle there all the time. The staff members are friendly. They get him in and out. They don't try to get him to buy things he doesn't need.
This review was collected via phone interview by Customer Research Inc.

AD
ANN D.
Glen Cove, NY
BMW 525i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Great all round auto shop!
Staff is always friendly and helpful. Work is done in a timely manner. And pricing is affordable. Been a customer since they opened. Would highly recommend to others.

JC
Joe C.
Port Washington, NY
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Joe said the service is good. They call when his vehicle is ready or they sometimes bring his vehicle to him. They have fair pricing and get the job done.
This review was collected via phone interview by Customer Research Inc.

LW
Loretta W.
Glen Head, NY
Audi Q3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Loretta said that the staff was very courteous and they were punctual with scheduling.
This review was collected via phone interview by Customer Research Inc.

AS
Andrew S.
Sea Cliff, NY
Mazda CX-9
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Andrew said they do a very good job.
This review was collected via phone interview by Customer Research Inc.

KM
KEVIN M.
East Norwich, NY
Cadillac DTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/27/2018
Oil Change/Inspection
Excellent service as always from owners Rob & John. Courteous, knowledgeable and honest.

MG
Mike G.
Glen Cove, NY
Mercedes-Benz CLK-Class
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/24/2018 Category: Service
Mike said the business owner John was nasty, rude and his customer service was disgusting but the mechanics saved the day.
This review was collected via phone interview by Customer Research Inc.
John and B. from Brookville Discount Tire & Automotive Repair responded on 05/24/2018

First of all I was not nasty or rude I call u to discuss the price and repair you started to dictate the price and what you should pay the rudness was on your side not our part 

BROOKVILLE DISCOUNT TIRE & AUTOMOTIVE REPAIR

DR
Dimitris R.
Glen Head, NY
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Dimitris said he takes his vehicle there often.
This review was collected via phone interview by Customer Research Inc.

SD
Sal D.
GLEN COVE, NY
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Sal said the business did a good job for him.
This review was collected via phone interview by Customer Research Inc.

RT
robert t.
Glen Cove, NY
Jeep Cherokee
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/17/2018 Category: Service
Robert said the business had horrible customer service and high pricing. They were rude and acted like the service was a chore.
This review was collected via phone interview by Customer Research Inc.
John and B. from Brookville Discount Tire & Automotive Repair responded on 05/18/2018

We did this service on 1/21/2014 and it was a over the counter sale don’t understand how there was a bad rating 4 years ago 

BROOKVILLE DISCOUNT TIRE & AUTOMOTIVE REPAIR

DL
Dana L.
Laurel Hollow, NY
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Dana said the staff were caring, compassionate, and very helpful.
This review was collected via phone interview by Customer Research Inc.

JG
Jonathan G.
Glen Head, NY
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2018 Category: Service
Jonathan said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MG
MIKE G.
Glen Cove, NY
Suzuki SX4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Best Customer Service
What great customer service! John had me in and out in no time flat! Oil change and fixed my problems without blinking twice. It always seems there is no job too small or too large for them to handle. Honest and trustworthy too - all at a fair price. Lots of qualities hard to come by, but these guys have it! You guys are the best. Thanks!

RP
Richard P.
Glen Cove, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Richard said everything was perfect.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Locust Valley, NY
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Robert said the service was top of the line. The staff were trustworthy, they did a great job, and he appreciates them.
This review was collected via phone interview by Customer Research Inc.

EP
Eric P.
Glen Cove, NY
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2018 Category: Service
Eric said his experience was good and the staff was helpful.
This review was collected via phone interview by Customer Research Inc.