Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

163 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 11 months ago

Reviews


BM
Betty M.
Tuttle, OK
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Betty said they were nice. They had a hard time finding parts for her vehicle but they kept her informed with what was going on.
This review was collected via phone interview by Customer Research Inc.

RS
Ron S.
New Berlin, WI
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2017 Category: Service
Ron said he lives about 1500 miles away. He used this business out of desperation. They took him in at a late hour, and they did the service work promptly. He is very pleased.
This review was collected via phone interview by Customer Research Inc.

JG
Jeff G.
Oklahoma City, OK
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2017 Category: Service
Jeff said the service this business provided him with as well as the price they charged him were good. Everything was top notch.
This review was collected via phone interview by Customer Research Inc.

KA
Kimberly A.
Yukon, OK
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Kimberly said this business fixed her vehicle.
This review was collected via phone interview by Customer Research Inc.

KP
Kevin P.
Yukon, OK
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2017 Category: Service
Kevin said this is a good business.
This review was collected via phone interview by Customer Research Inc.

RR
Ricky R.
Yukon, OK
Toyota 4Runner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2017
Honesty
Brandon and his guys worked on a 2001 4runner for me that is truly a project. I went in thinking it would be a simple repair. It that quickly changed. Unfortunately they had found other issues that would not allow them to complete the original repair. That is never fun and I was pretty angry. Brandon remained calm and explained things so it put me at ease somewhat. The repair took at least a day longer than anyone of is expected but we communicated every day which was good. In the end I got quality work done at a fair price.

CT
Christine T.
Cashion, OK
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Spoke with Cindle. She said they were very informative and they did a good job.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Oklahoma
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2017 Category: Service
Daniel said the employee was friendly and also a fellow veteran so he felt comfortable there.
This review was collected via phone interview by Customer Research Inc.

JO
Julie O.
Oklahoma City, OK
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Julie said they did a good job.
This review was collected via phone interview by Customer Research Inc.

SD
Steven D.
Yukon, OK
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2017 Category: Service
Steven said he had great service at this business.
This review was collected via phone interview by Customer Research Inc.

GC
Gary C.
Oklahoma City, OK
Saturn SC2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017
Doing It Right
Brotherhood Garage is a great place to take your car if you want it maintained in tip top shape. Their diagnostics are phenomenal. I have never experienced such a thorough assessment on my car and their prices are more than fair. Much better than going to a dealer.

CP
Christina P.
Yukon, OK
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017
Great once again
I like dealing with Brandon and Jaretta. Being comfortable talking about vehicle repairs is the most important part of the process for me and I appreciate the way Brotherhood Garage does business. I don't know if they are the "cheapest" in town and I really don't care because I'm after quality. Vehicle repairs are expensive in general but this garage is fair and they will be honest with you about what repairs are a safety risk or not.

KB
Ken B.
Oklahoma
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Ken said the business fixed his vehicle quickly and they were on time, just as promised.
This review was collected via phone interview by Customer Research Inc.

DR
Don R.
Yukon, OK
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2017 Category: Service
Don said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Yukon, OK
Ford Taurus
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/10/2017 Category: Service
David said this business said it would cost around $700 to repair his vehicle but he took it to another unspecified facility where they charged him $425 and even included a free battery.
This review was collected via phone interview by Customer Research Inc.

RN
Richard N.
Placentia, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017
Fixed Big O Tires mess up
Thank you for fixing the front end that Big O Tires messed up on. Scary to think I could have wrecked with my kids in the car had you not noticed the issue by simply looking at my tire wear. Thank you also for helping deal with Big O on the warranty.

DB
David B.
Oklahoma City, OK
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Something to Complain About
Brandon, I've spent 50 years dealing with inept, dishonest, self-serving service writers, dealerships and auto shops and have invariably left upset, feeling ripped off, or they were trying to rip me off, taken advantage of, treated rudely or having experienced some other unhappy event. Just once can't you screw up, be in a bad mood or do something so I can have something to complain about?

TM
T.J. M.
Union City, OK
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2017 Category: Service
T.J. said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Oklahoma
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
John said the business provides excellent service. The employees are courteous, kind, and professional.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
Mustang, OK
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Bill said he has never had to go back to the business to have anything corrected. They have outstanding service, and excellent mechanics. They good work, the people are nice and the price is reasonable.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 163 in total