Brotherhood Garage LLC


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

163 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 2 months ago

Betty M. on 08/25/2017
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Betty said they were nice. They had a hard time finding parts for her vehicle but they kept her informed with what was going on.
Vehicle: Ford Escape
Category: Service
Service Date: 08/18/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Ron S. on 08/22/2017
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Ron said he lives about 1500 miles away. He used this business out of desperation. They took him in at a late hour, and they did the service work promptly. He is very pleased.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 08/17/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
Jeff G. on 08/21/2017
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Jeff said the service this business provided him with as well as the price they charged him were good. Everything was top notch.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/04/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Kimberly A. on 08/15/2017
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Kimberly said this business fixed her vehicle.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/09/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P. on 08/09/2017
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Kevin said this is a good business.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/08/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Ricky R. on 08/04/2017
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"Honesty"
Brandon and his guys worked on a 2001 4runner for me that is truly a project. I went in thinking it would be a simple repair. It that quickly changed. Unfortunately they had found other issues that would not allow them to complete the original repair. That is never fun and I was pretty angry. Brandon remained calm and explained things so it put me at ease somewhat. The repair took at least a day longer than anyone of is expected but we communicated every day which was good. In the end I got quality work done at a fair price.
Vehicle: Toyota 4Runner
Service Date: 08/03/2017
Review Created: 08/04/2017 06:17 AM
Christine T. on 07/31/2017
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Spoke with Cindle. She said they were very informative and they did a good job.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 07/27/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Daniel B. on 07/30/2017
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Daniel said the employee was friendly and also a fellow veteran so he felt comfortable there.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/28/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Julie O. on 07/28/2017
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Julie said they did a good job.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/24/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Steven D. on 07/27/2017
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Steven said he had great service at this business.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/10/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
Gary C. on 07/21/2017
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"Doing It Right"
Brotherhood Garage is a great place to take your car if you want it maintained in tip top shape. Their diagnostics are phenomenal. I have never experienced such a thorough assessment on my car and their prices are more than fair. Much better than going to a dealer.
Vehicle: Saturn SC2
Service Date: 07/06/2017
Review Created: 07/21/2017 03:46 PM
Christina P. on 07/19/2017
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"Great once again"
I like dealing with Brandon and Jaretta. Being comfortable talking about vehicle repairs is the most important part of the process for me and I appreciate the way Brotherhood Garage does business. I don't know if they are the "cheapest" in town and I really don't care because I'm after quality. Vehicle repairs are expensive in general but this garage is fair and they will be honest with you about what repairs are a safety risk or not.
Vehicle: Dodge Pickup
Service Date: 07/18/2017
Review Created: 07/19/2017 04:28 PM
Ken B. on 07/18/2017
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Ken said the business fixed his vehicle quickly and they were on time, just as promised.
Vehicle: Toyota Tundra
Category: Service
Service Date: 07/13/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Don R. on 07/10/2017
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Don said he would recommend this business for service.
Vehicle: Ford F-150
Category: Service
Service Date: 06/29/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
David W. on 07/10/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
David said this business said it would cost around $700 to repair his vehicle but he took it to another unspecified facility where they charged him $425 and even included a free battery.
Vehicle: Ford Taurus
Category: Service
Service Date: 06/30/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Richard N. on 07/08/2017
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"Fixed Big O Tires mess up "
Thank you for fixing the front end that Big O Tires messed up on. Scary to think I could have wrecked with my kids in the car had you not noticed the issue by simply looking at my tire wear. Thank you also for helping deal with Big O on the warranty.
Vehicle: Dodge Pickup
Service Date: 07/05/2017
Review Created: 07/08/2017 12:53 PM
David B. on 07/07/2017
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"Something to Complain About"
Brandon, I've spent 50 years dealing with inept, dishonest, self-serving service writers, dealerships and auto shops and have invariably left upset, feeling ripped off, or they were trying to rip me off, taken advantage of, treated rudely or having experienced some other unhappy event. Just once can't you screw up, be in a bad mood or do something so I can have something to complain about?
Vehicle: Lincoln Town Car
Service Date: 07/06/2017
Review Created: 07/07/2017 01:00 PM
T.J. M. on 06/24/2017
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T.J. said the business provides good service.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/15/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
John C. on 06/24/2017
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John said the business provides excellent service. The employees are courteous, kind, and professional.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 06/21/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Bill C. on 06/23/2017
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Bill said he has never had to go back to the business to have anything corrected. They have outstanding service, and excellent mechanics. They good work, the people are nice and the price is reasonable.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/16/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 163 in total