Brothers Auto Body


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1459 Reviews

99% Would Recommend
Latest Review 25 days ago
Al D. on 11/16/2017
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Al said they were friendly and there was nothing hidden. They told him what was going on and they did a nice job. They went above and beyond. They did a little extra without him asking. There was a slight delay so his vehicle had to go to another business for window tinting. It was delayed a few days.
Category: Collision
Service Date: 11/01/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Linda H. on 11/16/2017
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Linda said they were professional. They called back and they handled everything. They were great with her and she was great with them.
Category: Collision
Service Date: 11/04/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Ladonna W. on 11/16/2017
Recommended badge inactive Recommended
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Ladonna said she went in with a dent and now the window does not roll up. The back door handle was taken apart even though there was nothing wrong with the back door or window. They had to replace the driver's door. They took the regulator out of the old door and put it in the new door and now the window does not work. She will never go back to this business. She liked the work they did, other than their messing with something they did not need to mess with. The dent was taken out and the paint matches. The vehicle was delayed by a week because the door latch was undone and they had to fix it. She was not kept informed by this business. It was the insurance company that kept her informed. The estimate was handled by the insurance company. She was satisfied with the way she was treated by the owner but not by the desk clerk. The desk clerk was adamant, telling her she needed to buy a new regulator. There was nothing wrong with the regulator before the vehicle went in. She is unsure about the communication. They really did not need to communicate with her. They were communicating with the insurance company. She would not recommend this facility for reasons previously stated.
Category: Collision
Service Date: 10/25/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Tom S. on 11/16/2017
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Tom said he was really pleased with the work. They did a good job.
Category: Collision
Service Date: 10/27/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Bruce C. on 11/13/2017
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Bruce said his overall experience was great. The staff was excellent. The vehicle was perfect. He was happy. They were very professional. His vehicle was delayed by a day because they did not like the way one of the parts looked, and they reordered it.
Category: Collision
Service Date: 10/30/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Sadie P. on 11/13/2017
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Sadie said the staff did an excellent job on the repair. She received great customer service and it was a good experience.
Category: Collision
Service Date: 11/04/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Armando F. on 11/13/2017
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Amando said this business did a good job.
Category: Collision
Service Date: 11/04/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Vereen W. on 11/13/2017
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Vereen said the owner and the mechanics are very kind and considerate. They are very professional and she will continue to take her vehicle in.
Category: Collision
Service Date: 10/23/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Devenie B. on 11/13/2017
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Devenie said this business was very consistent and good.
Category: Collision
Service Date: 10/30/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Nick M. on 11/13/2017
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Nick said this business was very prompt and up front. The staff is fast and efficient.
Category: Collision
Service Date: 11/01/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie C. on 11/11/2017
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Stephanie said she chose this facility because they do a good job.
Category: Collision
Service Date: 11/01/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
John N. on 10/31/2017
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John said everyone was very nice at the business. He would go back again.
Category: Collision
Service Date: 10/06/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Duane M. on 10/31/2017
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Duane said they did a great job.
Category: Collision
Service Date: 10/11/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
William D. on 10/31/2017
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William said he was very happy with the service.
Category: Collision
Service Date: 10/13/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
John C. on 10/31/2017
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John said they did a wonderful job.
Category: Collision
Service Date: 10/03/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
John G. on 10/25/2017
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John said there were no hassles during his visit to this business and everything went well.
Category: Collision
Service Date: 09/25/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Brian C. on 10/25/2017
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Brian said this business did a great job. It was perfect from beginning to end.
Category: Collision
Service Date: 10/06/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Mercedes H. on 10/25/2017
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Mercedes said this is a great place to go to. The employees were honest, nice and did a great job.
Category: Collision
Service Date: 10/21/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Mickey S. on 10/24/2017
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MIckey said he's been dealing with this facility for well over ten years and he's always very happy with the outcome. Frank, the owner, is always there to make things right and he always recommends them to people who ask about a repair facility.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Michelle S. on 10/24/2017
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Michelle said everyone was friendly at the business. They took care of what her vehicle needed and they finished in a timely manner.
Category: Collision
Service Date: 09/27/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
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