Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

( 1780 Reviews )

99% Would Recommend
Latest Review about 2 months ago

Reviews


VW
Vereen W.
Arizona
Verified Customer
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10/10/2019 Category: Collision
Vereen said that the staff did an awesome job ,they do what they say they are going to do, when they say that they are going to do it. She said that she wouldn't take her vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Arizona
Verified Customer
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10/07/2019 Category: Collision
Mark said they did an excellent job on his vehicle, in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

EM
Ed M.
Arizona
Verified Customer
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10/05/2019 Category: Collision
Ed said that his repairs were fine but that when the staff buffed his vehicle they left a lot of scuff marks. He tried to get them out himself but they are still visible in the sun. He would like for the facility to contact him after the 18th of October to try and resolve this. He is going on vacation and will not be available until then.
This review was collected via phone interview by Customer Research Inc.

MP
Michelle P.
Arizona
Verified Customer
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10/05/2019 Category: Collision
Michelle said the employees did a really good job and the vehicle looks like brand new. She stated she thought it was cool she was sent a letter of thanks.
This review was collected via phone interview by Customer Research Inc.

KA
Kristen A.
Arizona
Verified Customer
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10/05/2019 Category: Collision
Kristen said that the staff are good people and they follow through with what they say they are going to do. The repairs are good. The staff are prompt and the business is good at what they do. She chose this facility because she is a repeat customer and her insurance company recommend the business.
This review was collected via phone interview by Customer Research Inc.

BC
Barbara C.
Arizona
Verified Customer
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10/05/2019 Category: Collision
Barbara said Frank was good and very nice.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Arizona
Verified Customer
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10/05/2019 Category: Collision
Chris said that the place was great, they returned it clean and gave him the best deal.
This review was collected via phone interview by Customer Research Inc.

DW
Daniel W.
Arizona
Verified Customer
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10/05/2019 Category: Collision
Daniel said the customer service was really good and they were able to the job.
This review was collected via phone interview by Customer Research Inc.

MF
Marlene F.
Arizona
Verified Customer
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10/05/2019 Category: Collision
Marlene said that when she went into the facility Karin was kind, courteous, and understanding. She said that from the moment people walk in the doors of this facility they can expect above exceptional treatment all the way through.
This review was collected via phone interview by Customer Research Inc.

LG
Larry G.
Arizona
Verified Customer
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10/04/2019 Category: Collision
Larry said that the facility is an outstanding business to deal with. From the customer service, the attention to detail, the quality of the work and the quality of the parts everything about this business is outstanding. Larry said that he cannot say enough good things about this place.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Arizona
Verified Customer
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10/04/2019 Category: Collision
David said the price he paid was almost double of what the business originally estimated because they found additional damage. They were delayed by 2 weeks because of parts delay. They did do a good job on the repair, and kept him in the loop.
This review was collected via phone interview by Customer Research Inc.

UB
Ursula B.
Arizona
Verified Customer
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10/04/2019 Category: Collision
Ursula said that Karen was great with the communication and the customer service was perfect . She said that the repairs are fabulous.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
California
Verified Customer
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10/02/2019 Category: Collision
William said he was very pleased with the customer service, the office and the good job that was done on his vehicle. The employees were very professional and did a very good job.
This review was collected via phone interview by Customer Research Inc.

JM
Jason M.
Arizona
Verified Customer
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10/02/2019 Category: Collision
Spoke with Lisa. She said the business did a good job on the repair, but they took longer than expected. It was finished when promised, and the lady that helped her communicated well and kept her updated. They were accommodating and helped her get a rental.
This review was collected via phone interview by Customer Research Inc.

KM
Kristal M.
Arizona
Verified Customer
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10/02/2019 Category: Collision
Kristal said she was treated very well, the staff was professional and timely.
This review was collected via phone interview by Customer Research Inc.

MH
Mitchell H.
Arizona
Verified Customer
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10/02/2019 Category: Collision
Spoke with Judy. She said the overall experience was good. She likes the work the employees do and was happy with the results.
This review was collected via phone interview by Customer Research Inc.

LP
Lindsey P.
Arizona
Verified Customer
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10/02/2019 Category: Collision
Lindsey said the staff was friendly and kind. They were also professional and timely.
This review was collected via phone interview by Customer Research Inc.

JP
Josue P.
Arizona
Verified Customer
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10/02/2019 Category: Collision
Josue said he is unsure if he is satisfied with the quality of the repair, he is going to be returning to have an issue fixed.
This review was collected via phone interview by Customer Research Inc.

DL
Doris L.
Arizona
Verified Customer
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10/02/2019 Category: Collision
Doris said that this facility is the best. Her repairs are great and her vehicle looks like it wasn't in an accident.
This review was collected via phone interview by Customer Research Inc.

DW
Dale W.
Arizona
Verified Customer
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07/31/2019 Category: Collision
Dale said the newspaper gave the business a good review. He was impressed when the repair technician called Mazda to get information. He did not need to be kept informed because it was a small repair.
This review was collected via phone interview by Customer Research Inc.