business image

Brown Hyundai of Laredo

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(636 Reviews)
33

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
4
Total ReScores
4.5
ReScore Average
33
Net Promoter Score ®

Business Details

About

At Brown Hyundai of Laredo, South Texas Hyundai customers will find the best in customer service and a friendly vehicle service environment. At Brown Hyundai of Laredo, South Texas Hyundai customers will find the best in customer service and a friendly vehicle service environment.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(956) 231-5626

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
2420 Jacaman Road Laredo, TX 78041
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(636 Reviews)

RT
gravatar
RAMONA T.
Laredo, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
Service was great and I am very happy taking my car for service at Brown Hyundai. Jessie the advisor is very nice and pleasant. Mr Cruz also takes very good care of me. Im very happy with Brown Hyundai. I always get a estimate first and im updated on the progress of my car when I take it in for service.
Recommended
Daniel C. from Brown Hyundai of Laredo responded on 09/16/2015 06:20 AM

Ms Tello,Thank You very much for your compliments and feedback.It certainly helps and is crucial for us to keep providing excellent customer service.I will share your thoughts with Jessie and the rest of the Technicians.Again Thank You Ms Tello for your business and continued support.
Danny Cruz
Service Manager
956-231-5626
dcruz@brown-hyundai.com

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.