Browncroft Garage, Inc


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363 Reviews

100% Would Recommend
Latest Review about 14 hours ago
Jerry R. on 05/04/2017
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"Dan and Scott. They seem to be great guys who are very helpful and explain problems in a way that is understandable."
The guys at Browncroft are personable, friendly and knowledgeable. I have only recently started taking my 1999 Volvo S80 to them. They are able to diagnose and fix problems at reasonable prices. Definitely worth the trip into the city from Brockport.
Vehicle: Volvo S80
Service Date: 05/02/2017
Review Created: 05/04/2017 02:50 AM
Debi M. on 05/03/2017
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"Super easy/ very reasonable"
Great customer service. No surprises. I have complete confidence in them.
Vehicle: Toyota Prius
Service Date: 05/01/2017
Review Created: 05/03/2017 05:53 AM
John L. on 05/03/2017
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John said they did just what he had asked them to do and the vehicle runs great.
Vehicle: BMW 328i
Category: Service
Service Date: 05/01/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Hannah C. on 05/03/2017
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Hannah said everyone was friendly at the business. She was able to bring her vehicle in on short notice, and they finished quickly.
Vehicle: Volvo XC70
Category: Service
Service Date: 04/26/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Bill V. on 04/28/2017
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"Fair play"
These guys make me believe I should keep my 12 year old truck a few more years. Always find the problem and fix it right.
Vehicle: Ford Econoline
Service Date: 04/26/2017
Review Created: 04/28/2017 05:04 AM
Cathy C. on 04/25/2017
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"Fantastic Service in every way!"
Always total service with efficiency, promptness and cost effectiveness. So glad I found Browncroft Garage --- total trust and peace of mind in knowing they will take excellent care of my car!
Vehicle: Hyundai Sonata
Service Date: 04/23/2017
Review Created: 04/25/2017 06:07 AM
Jason T. on 04/23/2017
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"They welcome new customers in like me myself!!"
Scott and their crew about getting your car fixed and their prices are reasonable
Vehicle: BMW 545i
Service Date: 04/07/2017
Review Created: 04/23/2017 06:56 AM
Donna R. on 04/22/2017
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"Yet another excellent job"
These guys have been keeping my 22-year-old Toyota going for several years now way past its expiration date. Courteous, work done on time for good price, no problems with car afterwards, highly recommend.
Vehicle: Toyota Camry
Service Date: 04/20/2017
Review Created: 04/22/2017 05:46 AM
Nick R. on 04/14/2017
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"My Go-To Garage for Decades"
Scott took over from Eric not long ago and I'm glad to say their mastery hasn't skipped a beat. Quality work with honest pricing always. I used to live down the street from Browncroft Garage so going there was easy. I moved out to the burbs over ten years ago and we keep bringing our cars there, and never regret the extra trip.
Vehicle: Volvo S60
Service Date: 04/11/2017
Review Created: 04/14/2017 12:49 PM
Frank B. on 04/11/2017
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"Professional, knowledgeable, friendly"
Scott and his staff are the best. Very accommodating, knowledgeable, and professional
Vehicle: Toyota Camry
Service Date: 04/07/2017
Review Created: 04/11/2017 10:30 PM
Lisa G. on 04/11/2017
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"The best of the best!"
Would not go anywhere else! Thank you for all that you do!
Vehicle: BMW 328i
Service Date: 04/09/2017
Review Created: 04/11/2017 03:02 AM
Sebastian S. on 04/11/2017
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Sebastian said the business provided very good service, and they were also fast and convenient.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 04/06/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Chuck F. on 04/08/2017
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"The very best car service and repair shop, in town !"
Once again, having been a customer for many years, I am quickly back out on the road with my vehicle working properly and inspected, for another year.
The experts at Browncroft Garage know cars, are honest and friendly, as well. I highly recommend them to all vehicle owners. I appreciate you guys. Thanks !
Vehicle: Volvo S70
Service Date: 04/04/2017
Review Created: 04/08/2017 09:31 AM
Scott P., Owner at Browncroft Garage, Inc responded on 04/08/2017

Chuck always a pleasure!!! Thanks for the review.

Bill M. on 04/08/2017
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"friendly and prompt. "
great service, price was a bit high
Vehicle: Volvo V70
Service Date: 04/06/2017
Review Created: 04/08/2017 07:23 AM
Scott P., Owner at Browncroft Garage, Inc responded on 04/08/2017

Bill-

Thank you for the review. Volvo is not always a cheap brand to maintain. When it comes time to fix the HVAC issue we can look at the possibility of used parts to keep the price down!

Thanks,

Scott

Jon R. on 04/08/2017
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Jon said he would recommend this business.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/06/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Ryan D. on 04/08/2017
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Ryan said he is satisfied with this business and their customer service.
Vehicle: Saturn Ion 2
Category: Service
Service Date: 04/04/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Lucia E. on 04/08/2017
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Lucia said the business' location is convenient. She mentioned she has already recommended them to her colleagues. They are polite, and knowledgeable. The experience was great.
Vehicle: Subaru Forester
Category: Service
Service Date: 04/06/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Bob H. on 04/07/2017
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Bob said they did a very good job and he was pleased.
Vehicle: Lincoln Continental
Category: Service
Service Date: 03/31/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
Jason T. on 04/06/2017
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"They do great work"
Had a leak during the winter and I was looking for a good car shop to go and these guys came up online as a good shop to work on cars for BMW to. Scott and his crew fixed it and I was back on the road again!!! First time I was there!!
Service Date: 03/22/2017
Review Created: 04/06/2017 08:02 AM
Elizabeth H. on 04/04/2017
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Elizabeth said this business provided good service.
Vehicle: Honda Civic
Category: Service
Service Date: 03/29/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 61 - 80 of 363 in total