Browncroft Garage, Inc


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

362 Reviews

100% Would Recommend
Latest Review 5 days ago
Ken K. on 12/09/2016
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Ken said the employees at the service counter are nice. He said the prices are fair, and he had no problems with them.
Vehicle: Toyota Avalon
Category: Service
Service Date: 11/30/2016
Review Created: 12/09/2016
This review was collected via phone interview by Customer Research Inc.
Howard B. on 12/06/2016
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"Excellent"
The addition of Dan to the front desk has been terrific. He calls to say exactly what work needs to be done and how much it will cost. As always, I have utmost confidence that the work will be done at a fair and reasonable price.
Vehicle: Buick LeSabre
Service Date: 12/02/2016
Review Created: 12/06/2016 07:14 AM
Chris K. on 12/05/2016
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"Great service on short notice"
Had to get an inspection done ASAP Scott and the Browncroft Garage crew were able to get it done on. Sunday, with an oil change too.
Vehicle: Mazda CX-9
Service Date: 12/04/2016
Review Created: 12/05/2016 09:53 PM
Paul R. on 12/04/2016
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"Good Experience"
Dan @ BG initially said a brake cylinder needed to be replaced but found a (less expensive) brake line would be adequate. Very honest & helpful. I'll return with my 2002 Civic.
Vehicle: Honda Civic
Service Date: 12/01/2016
Review Created: 12/04/2016 05:31 PM
Fay W. on 12/03/2016
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Fay said the staff is very personable. They keep track of what her vehicle needs, but they do not push anything on her that she does not need.
Vehicle: Nissan Altima
Category: Service
Service Date: 11/03/2016
Review Created: 12/03/2016
This review was collected via phone interview by Customer Research Inc.
Juanita B. on 12/03/2016
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Juanita said the business was fast and efficient about notifying her about required services. She's been going to the business for years. She hopes they keep up the great work like Eric did.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 11/30/2016
Review Created: 12/03/2016
This review was collected via phone interview by Customer Research Inc.
Carol C. on 12/02/2016
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"Great service, friendly staff."
Wonderful to do business with.
Vehicle: Toyota RAV4
Service Date: 10/30/2016
Review Created: 12/02/2016 10:17 AM
Jeff W. on 12/02/2016
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Jeff said they do quality work and the facility was very clean.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 11/16/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Nancy D. on 12/02/2016
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Nancy said the business is excellent, and they took great care of her. They are very honest, and she highly recommends them.
Vehicle: Pontiac Sunfire
Category: Service
Service Date: 11/11/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Donna R. on 12/01/2016
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"Personal, Honest, Value-for-Money Service"
When a local Toyota dealership that shall not be named tried to screw me for $1300+ on inspection, I brought the car here for a second opinion. Almost next-day service; they discovered two of the "problems" weren't real (as I suspected), certainly not enough to deny inspection sticker, and fixed the other one for under $300. This happened once before, on a lesser scale, and now I wouldn't go anywhere else to get my car fixed. Thanks so much!
Vehicle: Toyota Camry
Service Date: 11/29/2016
Review Created: 12/01/2016 12:03 PM
Dottie K. on 12/01/2016
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"Browncroft Garage"
Always courteous and very helpful. When my car suddenly has a problem, I call them and they are very
reassuring and fit me in asap. I love that about this garage!
Vehicle: Chevrolet Cavalier
Service Date: 11/29/2016
Review Created: 12/01/2016 04:31 AM
Alan P. on 11/28/2016
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"Location, friendly"
Convenient to drop off car during work and walk.
Vehicle: Toyota Camry
Service Date: 11/22/2016
Review Created: 11/28/2016 04:50 AM
Frank B. on 11/22/2016
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"One stop shopping for excellent vehicle maintenance "
Scott Posadny's Browncroft Garage sets the standard for trustworthiness and excellence!
Vehicle: Toyota Camry
Service Date: 11/20/2016
Review Created: 11/22/2016 08:18 AM
Troy G. on 11/22/2016
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"Fantastic as always "
After a horrific experience at the dealership we were so thrilled with the honest and thorough service we received at Browncroft.
Vehicle: Volvo XC90
Service Date: 11/04/2016
Review Created: 11/22/2016 04:39 AM
Peter M. on 11/18/2016
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Peter said the service has always been good and they take care of what he needs done.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 11/04/2016
Review Created: 11/18/2016
This review was collected via phone interview by Customer Research Inc.
Andrej P. on 11/15/2016
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Andrej said the business was excellent. They are the best and he sends customers their way. They are also straightforward and won't try to sell any unnecessary services.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 10/19/2016
Review Created: 11/15/2016
This review was collected via phone interview by Customer Research Inc.
Bob D. on 11/08/2016
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Bob said the business provides very good service.
Vehicle: Nissan Altima
Category: Service
Service Date: 11/01/2016
Review Created: 11/08/2016
This review was collected via phone interview by Customer Research Inc.
Mark B. on 11/07/2016
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Spoke with Mark's wife. She said the business provided quick service. She and Mark have been customers for 20 years and they trust them. They've always had good experiences and never had a bad one.
Vehicle: Honda Odyssey
Category: Service
Service Date: 10/14/2016
Review Created: 11/07/2016
This review was collected via phone interview by Customer Research Inc.
Mike K. on 11/05/2016
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Mike said the business' employees are friendly. They gave him the information he needed and they answered his questions quickly.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 10/28/2016
Review Created: 11/05/2016
This review was collected via phone interview by Customer Research Inc.
John F. on 11/04/2016
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John said the business did what they said they were going to do. Now, his son and daughter also use this facility. It is a family event.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 10/28/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 141 - 160 of 362 in total