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SureCritic / Bruce's Auto Service
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Bruce's Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(468 Reviews)
96
Write a Review
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Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(207) 985-9914
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
6:30 AM - 5:00 PM
Wed
6:30 AM - 5:00 PM
Thu
6:30 AM - 5:00 PM
Fri
6:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
19 Enterprise Dr Arundel, ME 04046-7978
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Affiliations

Bruce's Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(468 Reviews)
Write a Review
Recent Reviews
JB
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John B.
Biddeford, ME
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Craig got my vehicle assessed and back on the road quickly.
Bruce's Auto has been my go to vehicle repair place for almost 35 years. Craig is always available and straight forward with explaining repair issues. I have been more than satisfied with the work they have prefeed over the years and they stand behind their work. Honest Mainers serving hard working Mainers.
Employees worked with
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Craig Barden
Owner & Automotive Technician
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Ken Bratcher
Service Advisor
WS
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Walter S.
Biddeford, ME
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Quick turnaround
Had an exhaust leak that required major exhaust work nevertheless still got my vehicle done and back to me on time.
CB
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Connie B.
Biddeford, ME
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
9
Thank you all for your excellent service!
To Craig Ken and the crew I would like to acknowledge you and your business for your outstanding dedication to customer service with the professionalism and dedication. You have clean the rust off of my Toyota brakes, and I’m amazed that it drives very well now no more issues coming to stop, I recommend anyone I know to reach out to Bruce auto for any issues. I’m a satisfied customer thank you sincerely Connie Bisson. 👍👍🚘🚘
Employees worked with
avatar
Craig Barden
Owner & Automotive Technician
MM
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Mark M.
Kennebunkport, ME
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Excellent service as usual
Bruce’s is a quality , professional service station that reliably repairs and maintains your vehicle.
Verified Customer
Biddeford, ME
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Went for an inspection sticker
Went in for an inspection sticker. Craig pointed out some things that passed inspection but would need to be addressed in the near future.
Employees worked with
avatar
Craig Barden
Owner & Automotive Technician
WS
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Walter S.
Biddeford, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
10
Work on my suspension system
A part broke while they were working on my suspension system that was not part of the repair . They replaced the part at no cost to me. They could easily have lied to me about the situation instead they took responsibility and fixed the issue!
WS
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Walter S.
Biddeford, ME
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Periodic service review
As usual great service and they always let me know about issues they are keeping an eye on and wether the issue can wait or needs immediate attention.
Verified Customer
Kennebunk, ME
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
They are wonderful!
Professional, knowledgeable and very kind.
Verified Customer
Arundel, ME
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Highly Recommend
As a first time customer, I was very impressed with the communication of the team in troubleshooting my car issues. Also, the team was very friendly and knowledgeable and I will definitely use them going forward.
DD
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Dan D.
Arundel, ME
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Oil Change & Maine Inspection Sticker
Good service, great communications
CS
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Carolyn S.
Kennebunk, ME
Mercedes-Benz Sprinter Crew Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Maine inspection on my motor home
Very pleased with service and certainly will be bringing my other vehicles to Bruce Auto
MD
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Mike D.
Biddeford, ME
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Professional technicians
Professionals from start to finish
TN
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Trevor N.
Arundel, ME
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Maine State Inspection and new tires
I was able to get new tires and my state inspection done in one day. Very pleased with the service!
SS
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Sloan S.
Biddeford, ME
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Maine State Inspection
Great job, I was in and out in 30 minutes.
MD
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Mike D.
Biddeford, ME
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Professional technicians
On time service and response to our needs
Displaying Review 1 - 15 of 468 in total
Service Coupons and Posts
Wow, 25 years of trust! 🌟 We’re thrilled to be your go-to service center, even from Arizona! Thanks for your kind words and for choosing us for that timing belt replacement. Craig’s ready to keep those wheels turning! 🚗💨 #CustomerAppreciation #TrustBruce
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We’re thrilled to hear you’re loving Bruce’s Auto! 🚗✨ We promise to keep your ride running smoother than your favorite playlist. Thanks for the awesome feedback! #AutoCare #HappyCustomers
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We're thrilled to hear you enjoy our quality work and friendly atmosphere! 🌟 Thanks for putting your trust in us—it's the fuel that keeps us going! And yes, Craig’s integrity is top-notch! 😄🚗 #AutoService #CustomerSatisfaction
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Thanks for the shout-out! 🛠️ We're thrilled to be considered the best mechanics around! 😄 Just remember, we fix cars, not hearts—so no love songs while we work! ❤️🚗 #MechanicsYouCanTrust #BrilliantAutoService
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Thanks for the stellar review! 🌟 We're thrilled you trust us with your ride. Craig & Co are always on track to keep your car running smooth—it's what we do best! 🚗💨 See you next time for more speedy service! #BrilliantlyReliable #ServiceWithASmile
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🚗 Thanks for the great review! We love hearing that our team's knowledge and communication hit the mark. Your trust means the world to us! Come back anytime for more top-notch service—no grease monkeys here! 😊 #BrucestheBest #AutoServiceExcellence
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We're thrilled to hear you trust us 100%! 😊 Fast, friendly, and knowledgeable service is what we strive for—like a pit crew, but with better coffee! ☕️🚗 Thanks for the fantastic review! #TrustworthyService #BrucesAutoService
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We're revved up to hear you enjoyed our professional and knowledgeable service! 🚗💨 Our team knows the ins and outs of auto care like a mechanic knows his tools! Thank you for trusting us with your ride! #BrucessAutoService #TopNotchCare 🌟
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Thanks for the love! We're thrilled to be your top pick in Southern Maine! 🚗💨 At Bruce's Auto Service, we aim to keep your ride smooth & your smiles wide. Don’t hesitate to roll back in! 😄 #BestInTown #BruceKnowsCars
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Hey there! ? Thanks for the 5-star review! We're thrilled to hear that you were happy with our timely rust repair service. Looking forward to serving you again! #AutoService #HappyCustomers
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? Thank you for the glowing review, Douglas! We're thrilled to hear that we could help you get ready for summer. We appreciate your continued support and look forward to seeing you again soon! #CustomerAppreciation #AutoService
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Thanks for the stellar review, Don! Keeping your old car cool is no sweat for us. ? We're happy to keep your 2010 Honda running smoothly without breaking the bank. #HappyCustomer #FiveStars
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? Thank you for the ⭐️⭐️⭐️⭐️⭐️ review! We're thrilled to be your go-to for automotive care. We're always here to keep your VW in top shape! #CustomerAppreciation #CarCare
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Thanks for the 5-star review, Rick! We're delighted to hear about your positive experience. ? Our team is always here to help! #CustomerSatisfaction #AutoService
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??️ A big thanks for the stellar review! We're glad we could get your Accord sorted. Your trust means the world to us! ? #CustomerSatisfaction #AutoCare
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Thanks for the 5-star review! ? We're glad you're pleased with the service and the team. We'll unravel the radio mystery! ??️‍♂️ #HappyCustomer #AutoService
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Hey there! ? Thanks for the shoutout! We're thrilled to hear you had a great experience with us. We'll make sure to keep up the "great" work! Thank you for choosing Bruce's Auto Service! #CustomerAppreciation #FiveStarService
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Thanks for the ⭐⭐⭐⭐⭐ review, Marci! We're thrilled to hear you found a mechanic you can trust. We're always here to give real and honest advice! ?? #AutoService #TrustedMechanic
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Thanks for the 5-star review, James! We're glad you found our service excellent and reasonably priced. Our team always aims to provide top-notch care for your car. ?? #CustomerSatisfaction #AutoCare
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? Thank you for your kind words! ?? We're thrilled to hear that you trust us for all your auto needs. From inspections to rebuilds, we're here to provide honest and friendly service. ? #CustomerAppreciation #TrustedAutoService #TopNotchQuality #Arundel
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? Thank you for your kind words! ? We're thrilled to hear that you had a great experience with our service. ? Your satisfaction means the world to us! #Bruce'sAutoService #AutoMaintenance #Arundel
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? Thank you for your kind words! We're thrilled to hear that you're happy with our service. Your satisfaction is our top priority! ?? #CustomerAppreciation #GreatService #Bruce'sAutoService
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? Thank you for your ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you had a top-quality experience with us! ?? #CustomerSatisfaction #Expertise #AutoService #Arundel
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