Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 74 Reviews )

96% Would Recommend
Latest Review 9 days ago

Reviews


BD
Bob D.
Minnesota
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Bob said they did a great job and he appreciates it. They've been awesome. They didn't jerk him around the way some mechanics do. They did it the way it was supposed to be and they didn't add anything at the end the way some mechanics do. He said he has dealt with a bunch of mechanics and this business has done one of the best jobs he's had in the last year.
This review was collected via phone interview by Customer Research Inc.

LN
Lisa N.
Minneapolis, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019
Just like the sign says; good, honest repair!
Bryan's is honest, reliable, and reasonable. I have been taking my vehicles to Bryan's for almost a decade. I have never had a problem with a repair. Repairs are made in a timely manner. I am treated with kindness and respect. I always grab extra business cards to hand out to my friends and customers. Bryan's is just like the sign says; good, honest repair.

GR
George R.
Minnesota
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
George said Bryan did a very nice job of public relations. He took care of him in a very short time even though he was busy and did a good job. He was happy with the product.
This review was collected via phone interview by Customer Research Inc.

TS
Tyler S.
Minnesota
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Tyler said that they made it easy and they have good service.
This review was collected via phone interview by Customer Research Inc.

SW
SHERRY W.
Spring Lake Park, MN
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019
Tire Rotation and oil change
Fast and easy to work with. All good. Great service as always. Thanks Bryan!

CK
Christopher K.
Andover, MN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Christopher said the staff provide excellent service, they have very trustworthy mechanics and he appreciates everything they do for him when he goes to the business.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Minnesota
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Chris said the facility they did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

LR
Lindsi R.
Minnesota
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Lindsi said that the place did a good job and Bryan was a good guy.
This review was collected via phone interview by Customer Research Inc.

JM
Joyce M.
Minnesota
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Joyce said someone told her about the business.
This review was collected via phone interview by Customer Research Inc.

JT
James T.
Minnesota
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
James said Bryan's is efficient, they had fair pricing and the repairs were done timely manner. However, he said his check engine light came back on again.
This review was collected via phone interview by Customer Research Inc.

FG
Frank G.
Minneapolis, MN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Spoke with Frank's wife. She said the place's employee did everything he was supposed to do, was timely, efficient and friendly.
This review was collected via phone interview by Customer Research Inc.

YK
Young K.
Minnesota
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019 Category: Service
Young said the service was good.
This review was collected via phone interview by Customer Research Inc.

JR
Jackie R.
Minnesota
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
Jackie said the business was recommended to her. They have great service and she had a very good experience
This review was collected via phone interview by Customer Research Inc.

HP
H P.
Minneapolis, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019
Clear communication, above and beyond service
I have had three oil changes and two consultations at Bryan's. All oil changes went smoothly and quickly (about a half hour). They have always been able to get me in in less than a week. My boyfriend also had to get an emergency repair done, and they made the repair quickly and for a fair price based on what other repair shops quote us.

Bryan is great at really listening to me when I describe the problem, and he is truly interested in a solution that works for me. I have twice taken my car because it was acting up. The first time I took my car in, the breaks were making noise, and he took at least 20 min to drive around with me to listen for the noise. Turns out it was just a bit of rust on the brake rotors that only makes noise after it rains while the rust is scraped off. He did not charge me for this diagnostic time and did not try to push me into getting repairs done. The second time I had noise from my blower motor when my AC fan was on. He spent about 15 min diagnosing the problem and working with me to estimate the time and cost of a repair. I decided not to get the repair right away, but am now taking my vehicle back for the repair. I highly recommend this repair show because they are honest, communicate clearly, and care about providing good service.

AS
Andrea S.
Saint Paul, MN
Buick Enclave
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/14/2019 Category: Service
Andrea said she only took her vehicle in to be diagnosed. The employees provided service repairs without her permission.
This review was collected via phone interview by Customer Research Inc.

JW
Joni W.
Minnesota
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Joni said Brian set up an appointment for her, her vehicle was taken in right when he said it would be, the repair was done, the business was personable, caring, the prices were within reason and she was very pleased.
This review was collected via phone interview by Customer Research Inc.

CG
Carriann G.
Minnesota
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Carriann said the employee was professional and listened to her. He did his own evaluation and told her what he thought. The service was very prompt. She stated that the only thing she thinks the business could improve on is calling the customer when their vehicle is done, as she did not receive a call when it was finished.
This review was collected via phone interview by Customer Research Inc.

VL
Vance L.
Spring Lake Park, MN
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Vance said they were really good, they provided fast service, they were dependable, honest, did good work and they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

DT
Dan T.
Blaine, MN
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Dan said the business got the vehicle in when they said and completed the service on time.
This review was collected via phone interview by Customer Research Inc.

YO
Yomi O.
Minnesota
Volkswagen Touareg
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2019 Category: Service
Yomi said the staff are good to work with, they have good customer service and he is always happy when he goes to the business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 74 in total