ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Jennifer V. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks!"
The rattle is gone and the car runs like new!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 05:08 PM
Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Key fobs"
Good service
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/19/2018 04:44 PM
Jami A. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always awesome!"
Thanks again for all you guys do!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/19/2018 03:37 PM
Lamay K. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent dealing with extended warranty."
I have my engine ticking noise from the engine lately and Thank Buerkle Hyundai for helping me solve my engine problem.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 12:01 PM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/19/2018

Lamay:

Thank you for taking time to respond. We appreciate your kind review and hope to see you again.

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Jeff H. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Opinion"
Great service and reasonable prices. I would use them more if I was closer
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/19/2018 11:39 AM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/19/2018

Jeff:

Thanks for the kind comments. We appreciate hearing back and we hope to see you again.

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
They fixed the problem even though part of it was not their fault.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 10:57 AM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/19/2018

Dear Customer;

Thanks for taking the time to respond.
We appreciate it and hope to see you again.

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Robert H. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great as usual"
The staff are friendly, informative and top notch...the work is done professionally and promptly...a wonderful experience! Bob Holewa
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/19/2018 04:10 AM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/19/2018

Robert:

Thanks for the kind review. We appreciat it and hope to see you again.
Thanks

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change Saturday crew"
I always have my oil changed on saturdays. It's nice to see the same face greet me when I get out of my car. I go to Hyundai because they don't try to upcharge me on a bunch of things I don't need. Thanks!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/19/2018 03:37 AM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/19/2018

Dear Customer:

Thanks for letting us know your service visit went well. We appreciate it and I will make sure Zach and his team get the recognition.
Thanks

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Verified Customer on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First service visit "
The service was fast and the employees were friendly. They also washed my car which was a pleasant surprise.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/18/2018 06:12 PM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/19/2018

Dear Customer:

Thank you for getting back to us. We appreciate hearing from our customer.
Thank you and we hope to see you again.

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
David G. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are professionals in every sense of the word"
I like how friendly their staff is
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/17/2018 10:39 PM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/18/2018

David:

 Thank you for taking the time to respond and for the great review! Everyone here appreciates it and we look forward to seeing you again.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service personnel"
Everyone from sales to service have always been friendly and helpful.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/17/2018 05:01 PM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/18/2018

Dear Customer:

Thanks so much for the kind review!
We appreciate hearing back from Customers and hope to see you again.

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Jeremy B. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great discounts
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/17/2018 02:05 PM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/17/2018

Jeremy:

Thanks for letting us know your service visit went well. We appreciate hearing back from you and hope to see you again.

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Robert B. on 02/17/2018
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"quality treatment"
My appointment got underway immediately and was finished sooner than expected. I was given a complete description of how my vehicle is performing.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/17/2018 12:28 PM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/17/2018

Robert:

 Thank you for the kind review. I will let out Express team know your visit went well.
 Thanks and we look forward to seeing you again.

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great & Fast"
As always, great service.
They had an influx of customers during my time, and even though my car was serviced within the promised time window, they gave me my tire rotation for free!
Courteous, friendly staff!
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/17/2018 08:15 AM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/17/2018

Dear Customer:

 Thank you for the kind review and comments. Everyone here appreciates it and we look forward to seeing you again.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Diana K. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
Zach is great.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/17/2018 06:41 AM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/17/2018

Diana:

Thank you for the kind review.
 I will make sure Zach and his team get the recognition.
thanks

Jim Bonney
Service Director

651-490-6645
jim.bonney@buerkle.com
Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service and Reasonable Rates"
The service I received was professional and thorough. Ben took the time to explain the service before my car went in and afterwards. He provided clear explanations of the work they had done, and of the recommendations for repairs that I should be aware of for the near future, and he made it a point to answer all of my questions. It's good to know that the service department at Buerkle are competent and conscientious, and have the customer's best interests in mind. They are top notch all the way.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/17/2018 06:33 AM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/17/2018

Michael:

 Thank you for taking the time to respond and for the kind review. I will make sure Ben and his team get the recognition.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Kimberly S. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Overall service"
Zac was very informative and I appreciate his customer service. Your techs always do a great job making sure my vehicle is safe.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/10/2018
Service Type: Repair
Review Created: 02/16/2018 06:34 PM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/17/2018

Kimberley:

 Thank you for taking the time to respond and for the kind review. I will make sure Zac and his team get the recognition.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Renee B. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great team to do business with!"
I am always comfortable going to the service department and that's very important to me. The people are knowledgeable and very helpful. I trust their diagnosis and don't feel like I'm being upsold unnecessary services. Keep up the good work.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/16/2018 06:34 PM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/17/2018

Renee:

 Thank you for the kind review. Everyone here appreciates it and we look forward to seeing you again.
 Thanks 

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Barbara R. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
The people are always so friendly and willing to help
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 11:30 AM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/16/2018

Barbara:

Our entire service team appreciates your kind words. Thank you and we look forward to seeing you again.

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
Mark L. on 02/16/2018
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"Handled recall service well."
Did work on time, and ordered parts to correct a previous problem.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 10:57 AM
JAMES F B., Service Director at Buerkle Hyundai responded on 02/16/2018

Mark:

Thanks for taking time to respond. We appreciate you using Buerkle service.
Thanks

Jim Bonney
Service Director
651-490-6645
jim.bonney@buerkle.com
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