Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

3307 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
96% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews


EK
Elizabeth K.
Columbia Heights, MN
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Great Service
I always have great service and everyone I talk to is very helpful and friendly. Merry Christmas and Happy New Year to everyone there.

WN
Wendy N.
Inver Grove Heights, MN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
Awesome service!
Fantastic service as always! Thank you!
JOHN R C., Service Director from Buerkle Hyundai responded on 12/17/2018

Dear Wendy
Thank you for the great score and nice comment. Your service team is dedicated to providing great service and be your best advocate in keeping a safe reliable vehicle.
We look forward to seeing you at your next visit.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

RY
Ronda Y.
Saint Paul, MN
2008 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
Friendly and respectful service team
I’ve been coming here for over 4 years now . And I really like the friendliness of the service team. Keep up the good work guys!
JOHN R C., Service Director from Buerkle Hyundai responded on 12/17/2018

Dear Ronda
Thank you for your loyalty, great score and nice comments. Your service team is dedicated to providing great service and be your best advocate in keeping a safe reliable vehicle.

We look forward to your next visit.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

KK
Katie K.
Saint Paul, MN
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Great work again!
I got my oil changed, transmission fluid flushed, and my front and rear brake pads and rotors replaced during my most recent visit. It took about 3 hours in total and everything was done well yet again. I wouldn't trust anyone else with my service work.
JOHN R C., Service Director from Buerkle Hyundai responded on 12/17/2018

 
Dear Katie
Thank you for taking the time to share your feedback. We appreciate your loyalty, the great score and kind words.
We wish you safe travels

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

Verified Customer
Oakdale, MN
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Great service.
Very helpful service.
JOHN R C., Service Director from Buerkle Hyundai responded on 12/17/2018

Dear Customer
Thank you for sharing your feedback and the great score.
We  appreciate you choosing Buerkle Hyundai to be your Service Team.

We look forward to your next visit.

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

FT
Francis T.
Hayward, WI
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Survey
Good site
JOHN R C., Service Director from Buerkle Hyundai responded on 12/17/2018

Dear Customer
Thank you for sharing your feedback.
We appreciate you choosing Buerkle Hyundai to be your Service Team.

We look forward to your next visit.

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

Verified Customer
Grantsburg, WI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
1st time service
My service was as good as if my good friend taking care of my vehicle.
JOHN R C., Service Director from Buerkle Hyundai responded on 12/17/2018

Dear Customer
Thank you for sharing your feedback and the great score.
We value all our clients and appreciate you choosing Buerkle Hyundai to be your Service Team.

We look forward to your next visit.

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

AD
Adam D.
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Excellent
Buerkle Hyundai is an excellent place where the employees treat you like family and everyone greets you with a smile on your face!
JOHN R C., Service Director from Buerkle Hyundai responded on 12/14/2018

Dear Adam
Thank you for sharing your feedback. We appreciate the great score and kind words.
We look forward to your next visit

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

SC
Shontavia C.
Saint Paul, MN
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Service
Service was excellent as always.
JOHN R C., Service Director from Buerkle Hyundai responded on 12/14/2018


Dear  Shontava
Thank you for taking the time to share your feedback.
We appreciate the great score and kind words.

Sincerely


John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

DD
Derrick D.
Saint Paul, MN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Always a great time
I love bringing my vehicle to Buerkle because of the friendliness, knowledgeable, and honest staff. They have never tried to sell me something I don’t need. They will give you up front explanation of what you need and I truly appreciate that.
JOHN R C., Service Director from Buerkle Hyundai responded on 12/14/2018

 

Dear Derrik
Thank you for taking the time to share your feedback. We appreciate the great score and kind words. We wish you safe travels

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

JT
Jacqueline T.
Lakeland, MN
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Quality service
Wonderful staff at repair shop
JOHN R C., Service Director from Buerkle Hyundai responded on 12/14/2018

Hello Jacqueline
Thank you for taking the survey. We appreciate the 5 star review and you choosing Buerkle Hyundai to be your service team.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

KH
Kevin H.
Inver Grove Heights, MN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Friendly. Efficiency
Excellent
JOHN R C., Service Director from Buerkle Hyundai responded on 12/14/2018

Hello Kevin
Thank you for taking the survey. We appreciate you choosing Buerkle Hyundai to be your service team.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

GL
Gary L.
Dellwood, MN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Great dealership
Excellent service department at Buerkle Hyundai - prompt and efficient!
JOHN R C., Service Director from Buerkle Hyundai responded on 12/14/2018

Dear Gary
Thank you for taking the time to complete the survey. Your service team really enjoyed seeing the great score and comments.
We pride ourselves in serving our clients.

We look forward to your next visit

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

SR
Steven R.
Little Canada, MN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Service
Very friendly, helpful staff. Fast reliable work
JOHN R C., Service Director from Buerkle Hyundai responded on 12/14/2018

Hello Steve
Thank you for taking the survey. We appreciate the 5 star review and kind words!
We appreciate you choosing Buerkle Hyundai to be your service team.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

RP
Ronald P.
Hugo, MN
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Always Great Service
Our experience with Hyundai always has been a pleasant one. The staff are friendly and professional, and the service is great!
JOHN R C., Service Director from Buerkle Hyundai responded on 12/14/2018

Dear Ron
Thank you for your loyalty, great score and nice comments.
Your service team is dedicated to providing great service.
 Our goal is to be your best advocate in keeping a safe reliable vehicle.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

KS
Kimberly S.
Saint Paul, MN
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
The best
Buerkle Hyundai - is like your modern day Robin Hood - they take what is rich (in knowledge and skills) and give to the poor (those of us who don't know a thing about cars)... You can never go wrong with the customer service and repairs to your vehicle by which they provide and the good thing about it is that you don't have to rob Peter to pay Paul. Buerkle Hyundai off of 61 takes very good care of their customers and of the vehicles' that come into their care for service - and heck they even wash your car before you leave. If you want to save some money and gain some knowledge I highly recommend that you bring your car to them.
JOHN R C., Service Director from Buerkle Hyundai responded on 12/14/2018

Dear Kimberly
Thank you for the great feedback and kind words. We all are so please that you choose Buerkle Hyundai as your service team.

I have shared your feedback with our management team and staff.
We strive to do things the Buerkle way.
We look forward to your next visit and wish you safe travels.
Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

Verified Customer
Roseville, MN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Service was great
Service was great
JOHN R C., Service Director from Buerkle Hyundai responded on 12/12/2018

Dear Customer
Thank you for taking the time to share your feedback. We appreciate your loyalty and the great score.
We wish you safe travels

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

Verified Customer
Saint Paul, MN
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
friendly service, they do a great job
Quick and efficient!
JOHN R C., Service Director from Buerkle Hyundai responded on 12/12/2018

Dear Customer
Thank you for taking the time to share your feedback.
We appreciate your loyalty, great score and kind words.
We wish you safe travels

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

CL
Colin L.
Columbia Heights, MN
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
.
.
JOHN R C., Service Director from Buerkle Hyundai responded on 12/12/2018

Dear Colin
Thank you for sharing your experience.
Thank you for choosing Buerkle Hyundai to be your service team.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

LM
Lisa M.
Saint Paul, MN
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/11/2018 Category: Service
Tough fix
Still waiting
JOHN R C., Service Director from Buerkle Hyundai responded on 12/12/2018

Hello Lisa
I will research your visit and have your advisor be in contact.
I know sometimes diagnosing a intermittent concern is tough. Our goal is to fix every car right the first time.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com