Buerkle Hyundai

Overview

3384 Reviews

5 star

85%

ReScore Reviews™ (6)

ReScore

Original

96% Would Recommend

100% Business Response

Latest Review about 1 hour ago

Reviews

All Service

Kenneth C.

Red Wing, MN

2015 Hyundai Santa Fe S

Verified Customer

01/15/2019 Category: Service

Everyone is friendly

Everyone knows there job.

Recommended

Verified Customer

Little Canada, MN

2012 Hyundai Azera

Verified Customer

01/15/2019 Category: Service

...

.....

Recommended

Brienda S.

Oakdale, MN

2016 Hyundai Santa Fe S

Verified Customer

01/15/2019 Category: Service

Awesome Customer Service

Awesome service Mr Chavez made sure all was great , found my rewards and all my questions were answered. Ben my point of contact when I drove it thoroughly explained everything thing to me and didn’t put pressure to buy things I didn’t need. Very patient and knowledgeable! Love my Burkelee Hyundai

Recommended

Thomas M.

Lindstrom, MN

2012 Hyundai Sonata

Verified Customer

01/14/2019 Category: Service

Professionalism

Thorough identification and explanation of what my automobile needed to insure continued care-free driving. In my over 67 years of driving, I found Buerkle Hyundai to be the absolute best service center I have ever utilized.

Recommended

Verified Customer

Saint Paul, MN

2013 Hyundai Genesis

Verified Customer

01/14/2019 Category: Service

Regular Maintenance Service

Excellent service provided by Brian Coyle as always....!

Recommended

Wendy K.

Hugo, MN

2018 Hyundai Kona

Verified Customer

01/14/2019 Category: Service

Highly recommended

They get the job done!

Recommended

Bonita M.

Stillwater, MN

2017 Hyundai Santa Fe S

Verified Customer

01/14/2019 Category: Service

Great friendly service

Really like the friendly people and great service. Will definitely recommend it to friends and family.

Recommended

Janet H.

Stillwater, MN

2017 Hyundai Elantra

Verified Customer

01/14/2019 Category: Service

Deserves 5 stars!

Professional, work done efficiently and thoroughly.

Recommended

Craig S.

Saint Paul, MN

2014 Hyundai Azera

Verified Customer

01/14/2019 Category: Service

setvice

good thorough service

Recommended

Linda C.

Taylors Falls, MN

2018 Hyundai Tucson

Verified Customer

01/13/2019 Category: Service

Everyone seemed focused on their responsibility. Friendly and to the point I felt comfortable.

I was pleased with the service. Thank you very much

Recommended

JOHN R C., Service Director from Buerkle Hyundai responded on 01/14/2019

Dear Linda
Thank you for your loyalty, great score and nice comments.
Your service team is dedicated to providing great service.
Our goal is to be your best advocate in keeping a safe reliable vehicle.

We look forward to your next visit.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

John A.

Saint Paul, MN

01/13/2019

Tried to drop off car for service after hours

I was told on website chat help that there was a key drop. Drove 10 miles to dealership and not obvious how to do that. Entire perimeter fenced off and no way I could see to drop key with a note. Some signage on the south side of property would be very helpful. I wanted to drop off tonight because I have time, and I need the tech to start a cold engine to hear what I hear. I had to drive home, no idea how to drop a car and key.

Recommended

JOHN R C., Service Director from Buerkle Hyundai responded on 01/14/2019

Hello John
My apologies for the lack of information. I will get this resolved right away.
I appreciate your feedback and apologize for the inconvenience caused. We appreciate your feedback so we can be the best advocates for our clients.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

Cindy M.

Forest Lake, MN

2015 Hyundai Sonata

Verified Customer

01/13/2019 Category: Service

people

The folks who work there. Kind,caring and always with a smile.

Recommended

JOHN R C., Service Director from Buerkle Hyundai responded on 01/14/2019

Dear Cindy
Thank you for taking the time to complete the survey. Your service team really enjoyed seeing the great score and comments.

We wish you safe travels.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

Robert R.

Saint Paul, MN

2016 Hyundai Santa Fe S

Verified Customer

01/12/2019 Category: Service

Great Service!

The team at Buerkle Hyundai is great! They provide quick and complete services and my car is always washed on the outside. The service costs are reasonable and the staff are all friendly.

Enjoy going there..

Recommended

JOHN R C., Service Director from Buerkle Hyundai responded on 01/14/2019

Dear Robert
Thank you for the great score and review.
We are so pleased you picked Buerkle Hyundai to be your service team.
We wish you safe travels.
Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

John L.

Saint Paul, MN

2015 Hyundai Sonata

Verified Customer

01/12/2019 Category: Service

WAS VERY QUICK WITHOUT ANY PROBLEMS

FIRST OIL CHANGE WAS QUICK, VERY FRIENDLY STAFF, AND ALSO WASHED MY VEHICLE. THANK YOU SO MUCH FOR A GREAT
SERVICE JOB.

Recommended

JOHN R C., Service Director from Buerkle Hyundai responded on 01/14/2019

Hello John
Thank you for the great feedback and 5 start review.
We are so excited to have you as a client and look forward to many years serving you and helping maintain the safety, value and enjoyment of your Sonata.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

Verified Customer

Roseville, MN

2013 Hyundai Sonata

Verified Customer

01/12/2019 Category: Service

Services

Great customer services! I felt like a person and not just another customer.

Recommended

JOHN R C., Service Director from Buerkle Hyundai responded on 01/14/2019

Dear Customer
Thank you for your feedback. I will review the visit and provide the necessary coaching.
We value our clients and work hard to be good advocates for them all.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

Robert L.

Circle Pines, MN

2017 Hyundai Elantra

Verified Customer

01/11/2019 Category: Service

Oil Change

Job completed quickly and as ordered

Recommended

JOHN R C., Service Director from Buerkle Hyundai responded on 01/14/2019

Hello Robert
Thank you for taking the survey. We appreciate the 5 star review and comments!
Thank you for you choosing Buerkle Hyundai to be your service team.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

Audrey L.

North Saint Paul, MN

2011 Hyundai Sonata

Verified Customer

01/11/2019 Category: Service

Audrey L

My son brought my car in for me for an oil change and a recall. Service advisor, Brian, treated him with the same utmost respect, knowledge, and friendliness as he always does me. I can always trust Buerkle Hyundai!
Btw, I LOVE my 2011 red Sonata! Hyundais are very reliable cars!

Recommended

JOHN R C., Service Director from Buerkle Hyundai responded on 01/14/2019

Dear Audrey
Thank you for your loyalty, great score and nice comments.
Your service team is dedicated to providing great service.
Our goal is to be your best advocate in keeping a safe reliable vehicle.

We look foward to your next visit and assisting you with keeping that Red Sonata going strong.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

Verified Customer

Saint Paul, MN

2011 Hyundai Tucson

Verified Customer

01/11/2019 Category: Service

Friendly, quick service.

Everything was done as I expected. The report card is very useful.

Recommended

JOHN R C., Service Director from Buerkle Hyundai responded on 01/11/2019

Hello Paul
Thank you for taking the survey and the 5 star review!
We appreciate you choosing Buerkle Hyundai to be your service team.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

Verified Customer

West Saint Paul, MN

2017 Hyundai Tucson

Verified Customer

01/10/2019 Category: Service

Good Service

Questions were answered by the technician on all issues.

Recommended

JOHN R C., Service Director from Buerkle Hyundai responded on 01/10/2019

Dear Customer
Thank you for taking the survey. We appreciate you choosing Buerkle Hyundai to be your service team.

Sincerely

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

Joseph C.

North Saint Paul, MN

2015 Hyundai Santa Fe S

Verified Customer

01/10/2019 Category: Service

Recall

Said they reprogrammed the vehicle

Recommended

JOHN R C., Service Director from Buerkle Hyundai responded on 01/10/2019

Dear Joeseph
Thank you for taking the time to share your feedback.
We appreciate the great score and we wish you safe travels

John

John Chavez
Service Director
651 490 6637
john.chavez@buerkle.com

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Location

Address

3350 N. U.S. Highway 61
White Bear Lake, MN 55110

(651) 484-0231

Send a message

www.buerklehyundai.com

About Buerkle Hyundai, located in White Bear Lake, MN, is a full-service dealership serving Saint Paul, Roseville, and Minneapolis customers. Come see us today to see what we can do for you! Call or visit us online to schedule your next appointment.

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Vehicle Reviews

Buerkle Hyundai

Overview

3384 Reviews

ReScore Reviews™ (6)

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