Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

130 Reviews

97% Would Recommend
Latest Review over 5 years ago

Reviews


KB
Kay B.
Southside, AL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2013 Category: Service
Spoke with Wayne. He said his service was good.
This review was collected via phone interview by Customer Research Inc.

JH
Janetta H.
Gadsden, AL
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2013 Category: Service
Janetta said the service was great.
This review was collected via phone interview by Customer Research Inc.

AM
Antoine M.
Guntersville, AL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2013 Category: Service
Antoine said the service is good and the technicians are nice.
This review was collected via phone interview by Customer Research Inc.

LL
Larry L.
Gadsden, AL
Toyota Cressida
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2013 Category: Service
Larry said the service was very good.
This review was collected via phone interview by Customer Research Inc.

CL
Chris L.
Altoona, AL
Mitsubishi Galant
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/27/2013 Category: Service
Chris said his vehicle had been towed and when he went back this business was no longer called the business's name. He bought brand new expensive spark plugs and wires that he had left on his passenger seat so that the business could put them in. He was told that it would cost between $210 - $220 because of the 3 hour labor. He also asked that they put new battery terminals on his vehicle. When he called the business it was an all new business. They ripped him off because they told him a price but it was not the actual price. They did not want to put on the spark plugs and wires he requested and said he needed to buy their $10 wires. The business was rude, unprofessional, disrespectful, and mocked and cursed him out. He replaced his distributor cap before he brought the vehicle in, and they replaced it again. The boss said he had to pay $500 up front to work on his vehicle again because he did not know him. He called 10 different businesses and they told him there is no reason why the business is charging that much. He paid $90 for a diagnostic test so it should have told him what exactly was wrong with his vehicle. He said he will never return to this business
This review was collected via phone interview by Customer Research Inc.

RC
Rebecca C.
Gadsden, AL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2013 Category: Service
Rebecca said it was good service. They're customer friendly. They did a good job.
This review was collected via phone interview by Customer Research Inc.

TM
TIMOTHY M.
Southside, AL
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2013
great people working there
Everything is always good when I come there, but the last time I came to have my oil changed I had a coupon an it wasn't applied to the total I paid full price

DM
DAVID M.
Rainbow City, AL
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2013
Personal service!
Great job, in and out!

JJ
Jason J.
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2013 Category: Service
Jason said they went above and beyond. They went the extra mile to make sure everything was done correctly and to his liking.
This review was collected via phone interview by Customer Research Inc.

JV
Jared V.
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2013 Category: Service
Spoke with Enolia. Enolia said the service at Bumble Bee Automotive is always exceptional.
This review was collected via phone interview by Customer Research Inc.

SC
Stephanie C.
Volkswagen Cabrio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2013 Category: Service
Stephanie said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

BH
BILL H.
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2013
50,000 mi Honda check
Quick turnaround, good communications

BR
Brian R.
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2012 Category: Service
Spoke with Bullet. Bullet said he heard that this business had good prices and went there.
This review was collected via phone interview by Customer Research Inc.

ME
Mike E.
Ford Taurus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/27/2012 Category: Service
Mike said he brought his mother-in-law's vehicle in to have the air conditioning worked on and he had to bring the vehicle back. He said he had to pay $193, but it got fixed.
This review was collected via phone interview by Customer Research Inc.

SL
Samantha L.
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2012 Category: Service
Samantha said they got her right in. She didn't have to wait long. The lounge area was nice for her and her child. They got the job done.
This review was collected via phone interview by Customer Research Inc.

BM
Bret M.
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2012 Category: Service
Spoke with Bethany. She said the business was very friendly, they were efficient and they did a good job.
This review was collected via phone interview by Customer Research Inc.

RP
Randy P.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2012 Category: Service
Randy said they were very forthcoming. They did a good job and gave good service.
This review was collected via phone interview by Customer Research Inc.

HH
HELENE H.
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2012
very friendly
wish you could order the other piece i needed the same day, so i could save myself $25 with my coupon. Thanks
Dave H. from Bumble Bee Automotive responded on 12/17/2012
Please give me a call when you want to order the cabin air filter and I would be more than happy to accept your coupon at payment. Just let me know.

PW
Phillip W.
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2012 Category: Service
Phillip said they were the best.
This review was collected via phone interview by Customer Research Inc.

RW
Rick W.
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2012 Category: Service
Rick said they always do a great job. They get their customers in and out.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 130 in total