Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

299 Reviews

99% Would Recommend
Latest Review about 17 hours ago

Reviews


JB
JEFF B.
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019
Excellent customer service!
Fairly priced and great service!

TW
Tyler W.
Texas
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Tyler said he had the best experience with their customer service. The prices are competitive. The work is good quality and the business is upstanding.
This review was collected via phone interview by Customer Research Inc.

WO
Willie O.
Texas
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Willie said he has not driven the vehicle since the service. The customer service had been good.
This review was collected via phone interview by Customer Research Inc.

LS
Linda S.
Texas
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Linda said she was looking for a mechanic and she was referred here.
This review was collected via phone interview by Customer Research Inc.

CR
Casey R.
Texas
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Casey said the business did a good job. He didn't have any issues with them or have to really explain anything. They took care of the job and were self sufficient. The staff was professional.
This review was collected via phone interview by Customer Research Inc.

MP
MICHAEL P.
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019
Fantastic
I am beyond pleased with the work done with Butler Alignment. All of my vehicle business will be coming here.

TW
Tamarah W.
Texas
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Tamarah said they were nice.
This review was collected via phone interview by Customer Research Inc.

RD
Robert D.
Texas
GMC Cab
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Robert said they did a good job and are the best.
This review was collected via phone interview by Customer Research Inc.

NB
Nick B.
Texas
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Nick said that they treat him well and that they have decent prices.
This review was collected via phone interview by Customer Research Inc.
Chris B., Manager from Butler Alignment & Brake responded on 08/28/2019

Thanks for the review.
We appreciate your business


TM
TONA M.
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019
Excellent Work!
Reputable longtime business! Upfront repair diagnosis...great work!
Chris B., Manager from Butler Alignment & Brake responded on 08/28/2019

Thanks for allowing us to work on your car


DM
DAVID M.
Dallas, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
A/C Repair and General Mechanical Repair
I have trusted Butler A&B for 30 years and still drive from Dallas for all of my automotive work! Great folks and service done to perfection!

AR
Alex R.
Texas
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Alex said that they did everything just as they said they would do it. He said they did a great job.
This review was collected via phone interview by Customer Research Inc.

AS
Alondra S.
Texas
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Alondra said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

RJ
RADHAYA J.
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019
Great all around service!!!
My car service price was very reasonable and customer service was outstanding.

Verified Customer
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019
SUPERIOR SERVICE
VISIT WENT PERFECTLY, JUST AS DISCUSSED. SERVICE WAS PROMT AND COURTEOUS. PRICE WAS EXACTLY WHAT I WAS QUOTED. KUDOS TO BUTLER ALLIGNMENT AND BRAKE FOR BEING BETTER THAN JUST GOOD ENOUGH.

RL
Randy L.
Ben Wheeler, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Randy said the business was pretty quick and they did not give him the runaround.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Texas
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Paul said it was good and he appreciates it. He stated that his dad also uses this place.
This review was collected via phone interview by Customer Research Inc.

JG
Jaun G.
Texas
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Juan said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

SH
SONDRA H.
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Love Butler
My dad introduced me to these guys. This is the best repair shop in Tyler. I know I can trust them completely. Thank you again Chris & David & the crew at Butler.

MK
Mikel K.
Texas
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Mikel said the staff at this business was really nice.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 299 in total