I'm very upset..I spent a lot of money there and.to come and find out they gave my.part I paid 288.00 for to the wrong person..also my rotors are grinding all of a sudden which it wont doing in the first place,I will find out tommorow how they are going to resolve this issue and update this..but they probably wont touch my truck again
Ever in life!
It's hard to trust people working on your car as it is, I work hard for my money,I really dont appreciate this at all..how do you just let someone come I and take a part without making sure its right, and I told the manager myself I would be coming to get that part..I am a female ..so why would.u give it.to a strange man.
We have surveillance and the manager is looking through the cameras now to see exactly who picked up the part. We don't sell parts. This man came in using exact text asking for the fuel pump for the Tahoe. We will contact you with all the information once the manager finishes looking over the camera.
As for your rotors; we didn't touch the rotors (no wheels were pulled; nor did we test drive). When this vehicle was brought in, the customer requested the fuel pump be replaced. We didn't look over the vehicle; we only replaced the fuel pump as the customer requested. No further diagnosis were complete. If you have any questions, please give us a call at 804.275.2560.
Thank you very much for such kind words!!!! We strive on customer service. We appreciate you letting us service your vehicle.
We apologize for not placing your tire in the trunk. If you'd like to stop by, we can do so. Thank you for such kind words. We really appreciate you
Thank you sir, we appreciate you
Thank you sir! We really appreciate it
Friendly staff. Quick service. Very happy with my service.