Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

766 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 2 days ago

Reviews


SM
Steve M.
Mahopac, NY
Ford Focus
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Reliable, fast, quality service
Accurate time and cost estimates (baring unforeseen problems). Ability to make appointments for routine maintenance and repairs. Courteous and knowledgeable service. They will recommend what should be done, will do what has to be done, and then get it done. I do not usually write reviews. Most people do when they are angry. When great service is provided, and positive review is deserved, I'll do one. C&A has on several occasions proven consistent with being better than the others in the area.

RC
Robert C.
Mahopac, NY
Chrysler Town & Country
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Robert said the staff explained what they did with his vehicle along the way so he wasn't surprised by his bill at the end of services.
This review was collected via phone interview by Customer Research Inc.

MP
Manny P.
Mahopac, NY
Subaru Outback (Natl)
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Ford Fiesta repaired
Jerry gave me a quick and descriptive video of all the necessary work needed to be completed while informing me of critical items like brakes and tires that were in good shape. The use of technology at C and A auto is as good as being on site in the garage.C and A take pride in their work and have kept my cars and trucks running efficiently for the past few years since I have discovered them

GB
Genevive B.
Carmel, NY
Subaru Outback
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Genevive said the service was very good. She didn't have an appointment, the staff took her in immediately, and fixed her vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
Jimmy M.
Brewster, NY
Chevrolet Equinox
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Jimmy said Randy and Katie were very helpful. They explained the work completed on his vehicle. He has used this business for a long time.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Somers, NY
Mercedes-Benz E320
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
William said the business did a good job of explaining the work on his air conditioner to him.
This review was collected via phone interview by Customer Research Inc.

RS
Ron S.
Mahopac, NY
Suzuki XL-7
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Ron said the business is very good and the counter person is very professional.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Yorktown Heights, NY
Toyota RAV4
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/30/2018
Oil Change
I called Friday and was offered an appointment for Saturday April 28th at 1130. Before booking the appointment I asked how long it would take and I was told an hour to an hour and 15 minutes. When I showed up on Saturday morning the front desk girl, Katie told me the car had to be held all day. I was not pleased being I had prior obligations. I’ve brought my car here several times along with my family members and their cars. Out of consideration of your customers it would be nice to be told an accurate time frame for each appointment.
Jerry D., Owner from C & A Auto Service

Yes I agree with you 100 percent, I'm sorry for not taking care of your appointment when we should have.
It will not happen again.
Thank you for letting me know of the problem so we can fix it going foward.

Jerry Deslandes
Owner
845-628-8472

PC
Paul C.
Mahopac, NY
Ford Super Duty F-250 SRW
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Customer service to professional mechanics
Purchased aftermarket tires through Ray along with a wheel needed for a spare. Ray searched for the best price and I couldn’t be happier with the product and service.
They always answer every concern I have and in the end everything looks amazing.

HR
Hector R.
Mahopac, NY
Toyota Sienna
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Hector said they are decent and honest.
This review was collected via phone interview by Customer Research Inc.

MJ
Mark J.
Mahopac, NY
Honda Accord Sdn
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Excellent service and pricing
Great job on replacing my pothole-induced flat tire!

JL
Justin L.
Mahopac, NY
Toyota Corolla
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Justin said they are the cheapest and the best.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Yorktown Heights, NY
BMW 4 Series
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Tom said that the staff at the place was pleasant. They delivered, followed up and provided good communication. They got him out earlier than they predicted and that they're a good bunch of guys.
This review was collected via phone interview by Customer Research Inc.

AT
Amy T.
New York
Honda Civic
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Amy said they're always very good at letting her know what's going on with the vehicle. They're pleasant and they get the work done as fast they can. The lady at the front is always pleasant. She's really nice.
This review was collected via phone interview by Customer Research Inc.

MO
Maureen O.
Yorktown Heights, NY
Kia Sorento
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Maureen said, this business is efficient, polite and they answered all her questions.
This review was collected via phone interview by Customer Research Inc.

TS
Timothy S.
Katonah, NY
Toyota 4Runner
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Timothy said the price and the service at the business was excellent.
This review was collected via phone interview by Customer Research Inc.

EH
Elaine H.
Bronx, NY
Mitsubishi Outlander
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Spoke with Elaine's husband. He said the staff was pleasant and fun. He said the waiting area is nice, clean, and coffee is provided. He said his vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

PL
Peiyuan L.
White Plains, NY
Honda Accord Cpe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Peiyuan said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

BD
Bill D.
Mahopac, NY
Audi S6
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
Very accomodating and easy to work with
This is a good group. All very knowledgeable and accommodating. No rip-off. Easy to work with. Squeezed me in for an inspection the other day when they had cars coming out of their ears. Definitely would recommend. All my experiences there have been equally as good.

JC
Jody C.
Yorktown Heights, NY
Jeep Patriot
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Jody said the business was friendly, efficient, and answered all her questions. She never has any problems when they fix her vehicle.
This review was collected via phone interview by Customer Research Inc.