C And S Auto & Truck Repair

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

110 Reviews

97% Would Recommend
Latest Review over 5 years ago

Reviews


CG
CARL G.
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2013
Wrangler Madness
Well what we did was convert the carb from Carter to Weber and converted the electronic system to a point system, so I can make most repairs if I break down out in the desert and get home without a huge tow bill . Carl did all that and cleaned up the emissions and wiring systems involved. Took a little while but we expected that, the work was done excellently! Thanks Carl , this jeep ROCKS !!!

KB
Keith B.
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2013 Category: Service
Keith said everything was done and he is very happy.
This review was collected via phone interview by Customer Research Inc.

LP
Laurie P.
AZ
Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2013 Category: Service
Laurie said the business fixed her vehicle beautifully but the repair took longer than anticipated. The repair wasn't ready until 3 weeks after the promised date due to a parts delay and they failed to update her. She suggested the staff work on their customer service skills. She said the mechanic was phenomenal and she would refer people to this business.
This review was collected via phone interview by Customer Research Inc.

CG
CARL G.
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2013
Another Happy Experience
Like always a quick job done with very fair pricing!

RM
Rush M.
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2013 Category: Service
Rush said this business was the best. They were excellent and he only trusts this business's mechanics.
This review was collected via phone interview by Customer Research Inc.

PB
Pam B.
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2013 Category: Service
Pam said the business was polite. They were always on time and her service advisor was great. She said she feels like her service advisor is honest and she wouldn't bring her vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

LG
LARRY G.
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2013
Customer care and satisfaction
They are always concerned about the quality of the repairs that they have made and go out of their way to ensure that you are happy.

AM
Armando M.
AZ
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2013 Category: Service
Armando said he's done business with this facility in the past and everything has been good.
This review was collected via phone interview by Customer Research Inc.

DJ
Darin J.
AZ
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2013 Category: Service
Darin said this business has always taken care of problems.
This review was collected via phone interview by Customer Research Inc.

RH
Ruth H.
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2013 Category: Service
Spoke with Donna. She said her mother will only take her vehicle to this business.
This review was collected via phone interview by Customer Research Inc.

JM
Jay M.
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2013 Category: Service
Jay said the price was reasonable and it was exactly what they quoted.
This review was collected via phone interview by Customer Research Inc.

DM
Dan M.
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2013 Category: Service
Dan said the service at this business is very good. The price was a little high for an oil change, but they were fine.
This review was collected via phone interview by Customer Research Inc.

MG
Marsha G.
Jeep Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/15/2013 Category: Service
Marsha said she wouldn't recommend this business because it took 6 months for them to find a transmission and install it. She wasn't happy that she did not have her vehicle for that long.
This review was collected via phone interview by Customer Research Inc.
Carl W. from C And S Auto & Truck Repair responded on 01/21/2013
This repair was difficult. Due to customer did not have much money for a transmission, so we found her a used transmission, installed that, found out after we installed that transmission it did not work out. So we had to get another one. She got anxious, picked up her car before it was completely ready. She didn't even pay her bill in full at this time. She blew up that transmission, so it came back, we put in a 3rd transmission for her and was able to finally deliver the Jeep back to her in running condition and she paid for her repair. She wasn't even billed enough money on her invoice, because we felt bad for her and tried to help her out. I guess those are the customer's we need to watch out for.

SS
Sean S.
Chevrolet Astro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2013 Category: Service
Sean said this business is nice and quick. They have good prices.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2013 Category: Service
John said the business always fixes his vehicle correctly. They fix it on time and they fix it on a budget.
This review was collected via phone interview by Customer Research Inc.

RM
Roy M.
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2013 Category: Service
Roy said the business treated him well and he has already recommended this business to others.
This review was collected via phone interview by Customer Research Inc.

JL
JON L.
Bullhead City, AZ
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2013
Professionalism
C & S Auto is a very professional and competent repair organization.

MH
Morris H.
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2012 Category: Service
Morris said the service is great.
This review was collected via phone interview by Customer Research Inc.

BW
BOB W.
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2012
carls the man
knowledgable,friendly

LG
Larry G.
CA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2012 Category: Service
Larry said the service was really good. They are really fair and the business stands behind its work.
This review was collected via phone interview by Customer Research Inc.

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