Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

320 Reviews

100% Would Recommend
Latest Review 13 days ago

Reviews


AR
Abraham R.
Marietta, GA
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Abraham said that the place was awesome, they were straight forward and honest, and CJ was easy to work with.
This review was collected via phone interview by Customer Research Inc.

LK
Leah K.
Kennesaw, GA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Service of staff
Very pleased with the work, thorough explanation of what was needed gave understanding and staff was very courteous and trustworthy.

GE
Gherin E.
Acworth, GA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Safe and satisfied
Chuck has a wonderful bedside manner he explained everything to me prior to doing the work. After calling my previous mechanic in San Ramon California he confirmed that everything Chuck said. I look forward to working with Chuck in the very near future for both of my cars.

SF
Sue F.
Acworth, GA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Maintenance
We always feel we are dealt with honestly and all questions get answered.

GM
George M.
Dallas, GA
Lexus ES 330
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2019 Category: Service
George said he would recommend the business for service, and he likes that they work on primarily Japanese-made vehicles.
This review was collected via phone interview by Customer Research Inc.

BN
Birgit N.
Acworth, GA
Subaru Baja
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Service
Always fast and friendly service!

TB
Tracy B.
Woodstock, GA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
135000 Service.
The guys (and girl) at Cabena's always give great service and provide full disclosure on what is needed as well as all options and potential outcomes. Great peace of mind taking all my vehicles to Chuck and the crew at Cabena's!

CM
Ceandreka M.
Kennesaw, GA
INFINITI Q50
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Ceandreaka said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AF
Albert F.
Acworth, GA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Albert said the staff treat him like family, he receives great personal service.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Cartersville, GA
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Mark said they have good customer service and quick turnaround time.
This review was collected via phone interview by Customer Research Inc.

NE
Nancy E.
Cartersville, GA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Reliable, dependable service,
I feel that I can absolutely trust Chuck/Cabena’s staff to service my car as needed and do it well., and within a reasonable price range They are respectful, considerate and honest. I don’t need to worry about them taking advantage of a situation .

JK
Jeff K.
Cartersville, GA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Tacoma repair
Went to 3 other places that could not do what Chuck did the first time. I will definitely recommend Cabena’s Japanese Auto Care.

AT
Anthony T.
Acworth, GA
INFINITI QX80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Trustworthy Service
Will continue to have my vehicle serviced here.

SK
Susan K.
Acworth, GA
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Honest, friendly, trustworthy care.
Chuck and his employees are all dependable. I wouldn't take my vehicle anywhere else. I was referred by a friend and have referred many friends. All are very happy.

JM
James M.
Acworth, GA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Excellent
Excellent customer service and workmanship.

GK
Gayle K.
Acworth, GA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Outstanding service.
What I like the most is the trust I have in Cabena's. I know they have done the job right.
When they say I need something; I believe it to be true. There are no sales tactics. (scare tactics) They are courteous and have fast service. I would never go anywhere else.

AL
Al L.
Georgia
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Al said the employees took care of his vehicle the next day. They provided good advice.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Canton, GA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Great service and fair prices.
Chuck and the team diagnosed a problem where the heat was not consistently blowing hot air after the car warmed up. It could have been a variety of things up to an including a blown head gasket, They performed a variety of tests and found out that I needed a new thermostat and my radiator was low in antifreeze.

Mike C

JF
Jeff F.
Kennesaw, GA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018 Category: Service
Jeff said the business did a good job and treated him fairly. They got on the work right away.
This review was collected via phone interview by Customer Research Inc.

SM
Shonda M.
Dallas, GA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Excellent Service
Excellent Service - Professional - Courteous - Knowledgeable and Skilled - I've been a customer for many years and I highly recommend.

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