Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

315 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


SJ
Steve J.
Fresno, CA
Ford Cab
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/19/2018 Category: Service
Steve said the staff knows what they're doing, but the thing that bothers him the most is they didn't keep him posted. They had a hard time calling him and following up with him, like they did previously. He had to call them. There was a lack of communication on their part.
This review was collected via phone interview by Customer Research Inc.

SJ
Steve J.
Fresno, CA
Ford Cab
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/23/2016 Category: Service
Steve said he had a appointment with this business but when he dropped off his vehicle they told him they would call him later on in the day or even the next day. However, they did not call him back. He kept on calling them until it was finally ready 2 weeks later. The work was simple and it did not seem like his vehicle was made a priority.
This review was collected via phone interview by Customer Research Inc.

SG
Susan G.
Clovis, CA
Ford Windstar
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/10/2016 Category: Service
Susan said this business didn't fix her vehicle completely. It is still having issues and she was not able to get her tags.
This review was collected via phone interview by Customer Research Inc.
Roberto H. from C.A.D.S. responded on 06/13/2016

Thank you for your feed back Susan, if you are having any issues related to the work performed please contact us as those repairs are under warranty. Remember to have current registration and or a moving permit as was disscused to perform further road diagnostic testing as needed. Thanks again for your business.