Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

664 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


LB
Larry B.
Hamburg, NY
Ford Escape
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05/24/2018
always dependable
As always when I have a concern I ask Kevin to check it. The concern I had involved the rear brakes on my wife's car. They were checked and my concerns therefore were addressed. What more can you ask for? As always great, friendly service.

MB
Meredith B.
Buffalo, NY
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Meredith said Kevin goes over and above for his customers. The staff is phenomenal. They let her know up front the service and keep her updated during the work.
This review was collected via phone interview by Customer Research Inc.

FP
Frank P.
Blasdell, NY
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Frank said he appreciates what Kevin does for him. He goes the extra mile and diagnoses quickly. He gets him in and out.
This review was collected via phone interview by Customer Research Inc.

GD
Gary D.
Lancaster, NY
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Gary said that the staff at the facility took him on short notice, completed the work quickly and did a great job.
This review was collected via phone interview by Customer Research Inc.

KK
Kevin K.
Buffalo, NY
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Kevin said they are always available to him when he needs them.
This review was collected via phone interview by Customer Research Inc.

BT
Brain T.
Buffalo, NY
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Brian said they always provide good service.
This review was collected via phone interview by Customer Research Inc.

EP
Elaine P.
Hamburg, NY
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Elaine said the staff did everything she asked. It was fast and efficient.
This review was collected via phone interview by Customer Research Inc.

BS
Betty S.
Cattaraugus, NY
Honda Civic Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Betty said she was very happy with her service.
This review was collected via phone interview by Customer Research Inc.

DN
Dan N.
Hamburg, NY
Mazda Tribute
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Dan said the employees were honest, communicated well, and got the job done.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Hamburg, NY
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Bob said the staff took care of him and did not try to sell him anything he did not need. He trusts them and their mechanics. Kevin is a good guy, who is honest.
This review was collected via phone interview by Customer Research Inc.

DY
Don Y.
Hamburg, NY
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Recent visit
Kevin and crew you guys are the best place in town. Thanks for keeping me safe in my truck and car

WM
Wendy M.
Orchard Park, NY
Toyota Camry
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04/23/2018
Winter tire exchange
Service always excellent. !

BT
Bruce T.
Hamburg, NY
Chevrolet Cruze
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04/22/2018
best automotive service in wny
Kevin and his staff are the best...ALWAYS great service and prices...why go anywhere else?

LS
Linda S.
Hamburg, NY
Dodge Charger
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04/20/2018
Dependable
Always there to help in day to day situations. I've experienced same day service. Good pricing. Excellent service and helpful information.

MP
Michele P.
East Aurora, NY
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
accurate and knowledgeable
Great experience with Kevin. Efficient and accurate, knowledgeable. That is why I keep going back.

JS
Jason S.
Hamburg, NY
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Jason said its easy and simple service. They did a good job and provided fair prices.
This review was collected via phone interview by Customer Research Inc.

FK
Frank K.
Orchard Park, NY
Buick Lucerne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Visit on 4/17/2018
One of the great joys in life is finding someone you can count on. As we all know, there are many "horror stories" about auto repair but this one involves continued gratitude for finding a person who truly treats each customer (male or female) of any age or background with the same respect and that person's vehicle as if it were his own.

While I was there, 2 new customers came in...I was not at all shy about praising Kevin for his care and concern, fairness, honesty & knowledge and the fact that he'll not attempt something that's beyond his capability.

I'd continue to recommend him without any hesitation.

MG
Mike G.
Hamburg, NY
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Mike said the staff take good care of him. They do a great job and do everything to his satisfaction. He likes the work the staff did on his vehicle.
This review was collected via phone interview by Customer Research Inc.

ML
Maureen L.
New York
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Maureen said the staff knows who they are when they call them on the telephone. She appreciates the acknowledgement.
This review was collected via phone interview by Customer Research Inc.

HZ
Hank Z.
Hamburg, NY
Buick Lucerne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Hank said that he dropped his vehicle off on a Monday because the tire was low. The guy told him it would be ready on Tuesday, but it wasn't ready until Thursday.
This review was collected via phone interview by Customer Research Inc.
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Jackie L. from Camp Road Automotive responded on 04/10/2018

Hank, Thanks for giving us 5 star's. We are sorry for any miscommunications and inconvenience this may have caused you. Thanks for the feed back. This helps us improve our sevice.