Capitol Cadillac Lansing Body Shop

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

536 Reviews

96% Would Recommend
Latest Review over 3 years ago
Review for Capitol Cadillac Lansing Body Shop
Robert D. on 04/01/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Robert said the repair took longer then he believed it was going to take. There's a scratch on the driver's side rear door. It took 22 days total and the reason for the delay was due to not being able to get parts. He said he was treated great by everyone except there was 1 employee that was rude when he called to get an update on the status of his vehicle. He hasn't heard from them for awhile and there were promises that weren't kept. It's been over a week and he hasn't heard back from this business about the scratch. Due to the problems he wouldn't recommend this business.
Category: Collision
Service Date: 03/19/2014
Review Created: 04/01/2014
This review was collected via phone interview by Customer Research Inc.