Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

931 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 5 days ago

Reviews


Anonymous avatar
Verified Customer
Richmond, TX
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
State inspection
The staff was friendly, and I didn’t have to wait long for my car to be inspected. Great experience, I’ll go back for other vehicle needs.

AT
Aubrey T.
Richmond, TX
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Aubrey said the staff are friendly and she trusts that they are genuine. They provide good prices.
This review was collected via phone interview by Customer Research Inc.

JP
Joshua P.
Richmond, TX
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Joshua said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TY
Teresa Y.
Houston, TX
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Teresa said this is a good facility and it has good mechanics.
This review was collected via phone interview by Customer Research Inc.

JM
JENNIE M.
Richmond, TX
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018
Great service!!!
John and his staff are always more than helpful!!! We appreciate them!!!

JM
JOHN M.
Richmond, TX
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Honest, Professional, Customer Service
Car Care USA has been servicing our vehicles for several years now. They are always, honest, prompt, professional and willing to go the extra mile for there customers.

CS
Christopher S.
Richmond, TX
Honda Element
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Christopher said the service was straight forward and easy.
This review was collected via phone interview by Customer Research Inc.

GT
GRAHAM T.
Katy, TX
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
*****
Never go anywhere else

LM
Lou M.
Katy, TX
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Lou said the mechanic is very good. The service was very good.
This review was collected via phone interview by Customer Research Inc.

SW
Simone w.
Richmond, TX
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Simone said she always has her oil change done at the business. The staff are friendly and they provide great customer service. They know her on a personal level.
This review was collected via phone interview by Customer Research Inc.

TF
Tom F.
Katy, TX
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Tom said they always do a good job. Every time, the work is good.
This review was collected via phone interview by Customer Research Inc.

BE
BRIAN E.
Richmond, TX
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Easy inspection
Once again John and crew took care of a car that barely gets 500miles a yr

AP
Alfred P.
Richmond, TX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Alfred said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

CS
Chad S.
Richmond, TX
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Chad said the facility provided good service.
This review was collected via phone interview by Customer Research Inc.

CB
Cole B.
Richmond, TX
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Cole said it was a really smooth experience. They were really nice, quick and efficient.
This review was collected via phone interview by Customer Research Inc.

PC
PHILLIP C.
Katy, TX
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Great service and fair prices
I always take my vehicles to Car Care USA, they are up front and honest about what is wrong with your car and to top it off have fair prices, which is saying a lot these days!

SS
Scott S.
Richmond, TX
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Scott said he is always happy with the work the staff do for him.
This review was collected via phone interview by Customer Research Inc.

TM
Tracey M.
Texas
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Tracey said the service is always great.
This review was collected via phone interview by Customer Research Inc.

WT
WILL T.
Richmond, TX
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Honest, awesome service, great pricing!
My 2006 Toyota runs incredibly better than ever! The car was a gift and I just invested $1,600.00 with these guys and feel like I just bought a new car. Allan, who I now call my mechanic, nailed it! John and Donald are extremely helpful, honest and giving, to make a repair experience transparent or upgrade painless. Yes, owning a car costs money but with Car Care USA I feel confident I have spent my money wisely to keep my 2006 Toyota running great. I don’t take my cars anywhere else now.

RI
ROLAND I.
Richmond, TX
Mazda CX-9
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Oil Change
Oil change w/ coupon for Mazda CX-9, no appt., in & out in less than 30 minutes.
Was greeted promptly, waiting room was clean, no issues.
Cost was less than 1/2 of nearby chains, will use again for all of my vehicles.