Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

961 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 1 day ago

Reviews


BE
BRIAN E.
Richmond, TX
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018
JOHN GUSTIN HAS GREAT CUSTOMER SERVICE
AFTER TAKING TRUCK TO CCUSA THE TECH DIAGNOSED IT AND THEY PRESENTED WHAT THEY BELIEVED TO BE WRONG , I CALLED AND TALKED TO JOHN AND HE WENT AND CHECKED IT OUT , WE TALKED , I GAVE HIM THE GO AHEAD AND THEY FIXED IT . HE ALSO ARRANGED FOR ME TO PICK UP AFTER THEY CLOSED SINCE MY OFFICE IS IN HOUSTON , AS LONG AS JOHN IS THERE I WILL BE A CLIENT

BL
BRIAN L.
Fulshear, TX
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Consistently great service!
As always, I got great service at a great price. Highly recommended!

SK
Sahibzada K.
Richmond, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Sahibzada said the service at this business was very good.
This review was collected via phone interview by Customer Research Inc.

SC
Shirley C.
Richmond, TX
Lexus SC 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Shirley said the staff are the best, and they know what they're doing. They're courteous and their facility is clean, which is important to her.
This review was collected via phone interview by Customer Research Inc.

JP
Joshua P.
Richmond, TX
Mercedes-Benz GLE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Joshua said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Richmond, TX
INFINITI G37 Coupe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Ken said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WN
WALTER N.
Katy, TX
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Good Job!
Car Care USA has been maintaining and fixing our two vehicles, a 2001 Cadillac and a Toyota Highlander for over 10 years. They have gone out of their way to satisfy my wife and me. Recently they saved the old Cadillac from the junk pile by getting the vehicle to pass the State Inspection for one forth the cost of the Cadillac dealership.

You can't do better than Car Care USA.

JT
Jordan T.
Richmond, TX
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
Jordan said the business told him his vehicle would be done by the end of day. However, it wasn't fixed until the next day.
This review was collected via phone interview by Customer Research Inc.

MT
MANNY T.
Richmond, TX
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
State Inspection
Great service once again. Went in for a state inspection, was in and out in no time.

PW
Peyton W.
Richmond, TX
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Peyton said that the place made all of the necessary repairs.
This review was collected via phone interview by Customer Research Inc.

YC
Yolaine C.
Richmond, TX
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Yolaine said she always get really good service from them, they do a good job, and it's a great business. It is always friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

NN
nick N.
Richmond, TX
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Nick said he enjoys them and will continue to do business there. All his service is done there and he likes the people.
This review was collected via phone interview by Customer Research Inc.

RG
RICHARD G.
Richmond, TX
Lexus GS 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
Great Experience
They make you feel like family when you walk in and give
you a written estimate initially so you can make a decision . Everyone seems to be more than willing to help at all times !!

MR
Marilyn R.
Richmond, TX
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Marilyn said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Richmond, TX
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Scott said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

MN
Majid N.
Katy, TX
Mercedes-Benz C240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Majid said the employees were good and quick.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Richmond, TX
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Joe said it was great service and they were timely.
This review was collected via phone interview by Customer Research Inc.

LP
Luis P.
Richmond, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Luis said they are good people there.
This review was collected via phone interview by Customer Research Inc.

JP
Jason P.
Richmond, TX
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Jason said this business had fast service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Rosenberg, TX
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Excellant service and quick
Great people as nice as can be