Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

922 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 2 days ago

Reviews


SW
Simone w.
Richmond, TX
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Simone said she always has her oil change done at the business. The staff are friendly and they provide great customer service. They know her on a personal level.
This review was collected via phone interview by Customer Research Inc.

TF
Tom F.
Katy, TX
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Tom said they always do a good job. Every time, the work is good.
This review was collected via phone interview by Customer Research Inc.

BE
BRIAN E.
Richmond, TX
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Easy inspection
Once again John and crew took care of a car that barely gets 500miles a yr

AP
Alfred P.
Richmond, TX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Alfred said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

CS
Chad S.
Richmond, TX
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Chad said the facility provided good service.
This review was collected via phone interview by Customer Research Inc.

CB
Cole B.
Richmond, TX
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Cole said it was a really smooth experience. They were really nice, quick and efficient.
This review was collected via phone interview by Customer Research Inc.

PC
PHILLIP C.
Katy, TX
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Great service and fair prices
I always take my vehicles to Car Care USA, they are up front and honest about what is wrong with your car and to top it off have fair prices, which is saying a lot these days!

SS
Scott S.
Richmond, TX
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Scott said he is always happy with the work the staff do for him.
This review was collected via phone interview by Customer Research Inc.

TM
Tracey M.
Texas
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Tracey said the service is always great.
This review was collected via phone interview by Customer Research Inc.

WT
WILL T.
Richmond, TX
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Honest, awesome service, great pricing!
My 2006 Toyota runs incredibly better than ever! The car was a gift and I just invested $1,600.00 with these guys and feel like I just bought a new car. Allan, who I now call my mechanic, nailed it! John and Donald are extremely helpful, honest and giving, to make a repair experience transparent or upgrade painless. Yes, owning a car costs money but with Car Care USA I feel confident I have spent my money wisely to keep my 2006 Toyota running great. I don’t take my cars anywhere else now.

RI
ROLAND I.
Richmond, TX
Mazda CX-9
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Oil Change
Oil change w/ coupon for Mazda CX-9, no appt., in & out in less than 30 minutes.
Was greeted promptly, waiting room was clean, no issues.
Cost was less than 1/2 of nearby chains, will use again for all of my vehicles.

IG
IRENE G.
Richmond, TX
Acura RDX
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05/04/2018
Great Service!
I went in for an inspection. No wait time! They had great customer service and would definitely go there again.

JF
JEAN F.
Houston, TX
Lexus ES 330
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05/03/2018
The Best!!!
I would not take my car anyplace else. I know that what needs to be fixed will be done and done right. All work is a fair price. If John says it needs repair it needs it. If it doesn’t need repair, the John tells me.I trust him with my car.
The people are without doubt The Best!!!

EO
EZE O.
Richmond, TX
Dodge Grand Caravan
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04/27/2018
Oil change
Always great customer service!! And quick!!

RM
RODNEY M.
Richmond, TX
Nissan Titan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Great Service
Great Service and friendly people.

EM
ED M.
Richmond, TX
Honda Accord Coupe
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04/25/2018
Best Automotive Repair Shop
John and Donald are the best. They are always looking out for their customers. My auto inspection took just about 10 minutes.

MT
MANNY T.
Richmond, TX
Lexus IS 350
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04/24/2018
OIL CHANGE AND TIRE ROTATION
FAST AND AT A GOOD PRICE

VS
Victor S.
Richmond, TX
Audi A6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Victor said the business is great at providing service. The experience at the facility always goes smoothly and everything is done in a prompt manner.
This review was collected via phone interview by Customer Research Inc.

LM
Lanny M.
Sugar Land, TX
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Lanny said they were really nice and didn't overcharge. It was a great experience.
This review was collected via phone interview by Customer Research Inc.

JB
JIM B.
Richmond, TX
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Always great service
Service continues to be great at Car Care. No matter how large or small, they put in best efforts to get the job done right and timely. Always greet me by name when I come in. I trust these guys a lot.

Jim