Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1010 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review about 12 hours ago

Reviews


CV
CRAIG V.
Richmond, TX
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Very personable and caring. Excellent customer service
They always go the extra mile to ensure your satisfaction and safety. Love this place!

RD
Roxanne D.
Richmond, TX
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Roxanne said they are just great.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Richmond, TX
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Awesome
Staffs are friendly and they know what they are doing

TS
TSU S.
Richmond, TX
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Like coming home, dependable and reliable.
Very friendly and easy to do business. You won’t be disappointed.
TPS

JL
Joe L.
Richmond, TX
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Joe said their service is pleasant.
This review was collected via phone interview by Customer Research Inc.

JG
James G.
Richmond, TX
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
James said they give good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sugar Land, TX
Nissan Rogue Select
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Awesome service!
My coworkers recommended Car Care USA, and they did not disappoint! They were super nice, fast, and the price was great. I will definitely be returning!

LS
LEZLI S.
Richmond, TX
Nissan Altima
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/27/2018
Awful. Will never go back
So got my oil changed there on 10/29. About 3 weeks later noticed oil under my car. Took my car to my regular place. Find out the drain plug and oils filter not tightened all the way so it was leaking. Come on!! These issues should not happen. Besides that it looks like who ever worked on my car scraped it against something white so have white paint on my front fender. Never going back.

KB
KHURRAM B.
Richmond, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Fast and Satisfactory 👍
Second experience is as good as the first one. 👍👍

Verified Customer
Richmond, TX
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Oil change
Thank you friendly staff and great service !

Verified Customer
Richmond, TX
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Excellent Service
Good customer service and excellent service.

RG
RICHARD G.
Richmond, TX
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Everyone there welcomes you with a big hello and a friendly face !!
Usually a place like this is a place you don't really want to go to because you know it's going to cost you.This place however is so welcoming and friendly and just as important very knowledgeable about your vehicle .Their prices by comparison are very competitive and if there's a problem they make it right. I am by choice stuck with the people there and also the quality of work they do .!!

MT
MANNY T.
Richmond, TX
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Oil Change And Tire Rotation
Great service , gave me a ride home, then picked me back up when my car was done.

Verified Customer
Sealy, TX
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Great Job!
Awesome!

NT
NKAYLA T.
Richmond, TX
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Loving place
A great environment, loving employee , and great customer service

DT
Don T.
Richmond, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Don said the staff is always courteous and the service is timely.
This review was collected via phone interview by Customer Research Inc.

SF
STEPHANIE F.
Richmond, TX
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Same day service, outstanding customer service! Quality work.
See title.

JA
Jim A.
Richmond, TX
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jim said the staff was easy to deal with and friendly.
This review was collected via phone interview by Customer Research Inc.

BF
BRUCE F.
Richmond, TX
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
good reliable ethical people
Got an oil change in record time on a Monday

BV
Byron V.
Richmond, TX
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Byron said that he was referred to this business. They checked his vehicle but they did not have to do anything in the vehicle. They referred him to the right faciltly. He appreciated that service
This review was collected via phone interview by Customer Research Inc.