Verified CustomerWe sincerely apologize for the negative experience you encountered during your recent visit. It is concerning to hear about the scratches on your Highlander's front bumper, and we understand how this can be very disappointing, especially given your previous positive experiences with us. Taking care of our customers' vehicles is a priority, and we offered to try to get it out for you along with the other scratches around that area that was there previously. we are sorry that we did not meet your expectations this time. Please know that we value your feedback and are committed to ensuring the quality of our service. If you would like to discuss this matter further, we encourage you to reach out so we can find a way to address your concerns.
Steven Music, Owner
I have done business for a long time with them, and for them to do this, and NOT take responsibility for the damage while my vehicle was in their care,
Is VERY disappointing!
They have done great work in the past but this time, with the damage done to my car, I am going to have mark them lower.