ReScore Reviews™ (1)
This vehicle had sat for several years prior to the customer purchasing it and was in pretty rough shape. A prior repair shop installed a used computer that was not correct for vehicle and had multiple other issues. We charged for our diagnostic time and for repairs that he had approved,but he did not want to go any further to correct the several other problems the vehicle had.
The vehicle was barely driveable before.
He is correct the vehicle shut off and would not restart when he left. I told him that we would look at it,but if it was not related to the repairs we had performed that we would have to charge him,but would call him first.
We found that it had a corroded wire in the harnes for the ignition coil. This was not related to the repairs we had performed.
We repaired the wiring and the vehicle started. We did that at no charge.
I can understand his frustration,but we could only do so much with what the vehicle needed and what the customer was willing to have corrected.