Business Solutions
English Español
SureCritic / Car Maintenance / CARS Automotive Group
business image

CARS Automotive Group

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(510 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

We are not only dedicated to the quality of our work, but also in ensuring that your experience with us exceeds your expectations. We treat every customer the same and will ensure that you are comfortable with the work being performed and happy with the completed result. We are not only dedicated to the quality of our work, but also in ensuring that your experience with us exceeds your expectations. We treat every customer the same and will ensure that you are comfortable with the work being performed and happy with the completed result.

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(540) 829-5400
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
614 Old Brandy Rd, Culpeper, VA 22701
Get Directions
CARS Automotive Group's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(510 Reviews)
Write a Review
Recent Reviews
PI
PAIGE I.
Rapidan, VA
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2026
verified customerVerified Customer
10
AWESOME PIT STOP
WOW! OH WOW! Which do you dread more a visit to the dentist for a cleaning and exam or having to make time for that stop at the shop for an oil change? Not the case at CARS AUTOMOTIVE GROUP! Telephoned to schedule an appointment and they were able to get me in the next morning. Arrived 10 minutes prior to appointment… they were expecting me and had everything prepared. My vehicle was taken back for service. I had the opportunity to enjoy coffee in the customer waiting area and get a bit of work done. Forty-five minutes later my vehicle was waiting for me at the front door. I so appreciate the superior customer service. WILSON at the front counter is always friendly, knowledgeable, courteous, and resourceful. He not only treats you as a VALUED customer but as part of the “family” as well. So very grateful for the respect that he shows. As for the back of the house I am confident in their skills and training and trust that my vehicle is in very capable hands. They respect my vehicle while it is in for service. I have always found each member willing and able to discuss various issues and situations and offer up options to resolve problems. It is always such a pleasure to go to this business for service. I always look forward to my next pit stop and the chance to see the crew.
I HIGHLY recommend this shop for ALL of your automotive service needs. STRONG WORK! WELL DONE! THANK YOU!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.