Cascade Collision Repair - Provo


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

791 Reviews

98% Would Recommend
Latest Review 9 days ago
Kathlene B. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kathlene said she was pleased with the experience.
Category: Collision
Service Date: 08/30/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Chris J. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said the business did a really good job.
Category: Collision
Service Date: 08/29/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Amy W. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amy said the business was very considerate and got her vehicle done on time. They did a great job and her vehicle looks great.
Category: Collision
Service Date: 08/22/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Pedro A. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pedro said he had a good experience at this business. He likes the way they treat their customers. His vehicle was ready 3 days before the promised time. He hard of them from the internet.
Category: Collision
Service Date: 09/28/2017
Review Created: 10/03/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said this business worked well with his insurance company. They knew exactly what needed to be done. They were timely and the vehicle was ready by the deadline. They talk the talk and walk the walk. The communication was good. He got a daily phone call following up on the progress of the work.
Category: Collision
Service Date: 08/21/2017
Review Created: 10/03/2017
This review was collected via phone interview by Customer Research Inc.
Christopher B. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christopher said this business took care of his vehicle very quickly, and it looks great.
Category: Collision
Service Date: 09/18/2017
Review Created: 10/03/2017
This review was collected via phone interview by Customer Research Inc.
Pablo R. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pablo said he was given very good attention. The service was fast and he was satisfied.
Category: Collision
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Jon D. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jon said the business did what he was supposed to do.
Category: Collision
Service Date: 09/06/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Glenna H. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Glenna said her vehicle was delayed by a day because of a part on back order.
Category: Collision
Service Date: 08/31/2017
Review Created: 09/09/2017
This review was collected via phone interview by Customer Research Inc.
Val W. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Val said the employees did a great job with the painting of his vehicle and he was mostly satisfied. The blending was a little off.
Category: Collision
Service Date: 08/31/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Gion S. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gion said everything worked out fine.
Category: Collision
Service Date: 08/31/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Robert B. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with David. He said the business was super and on time. They kept him updated and he was happy with the service.
Category: Collision
Service Date: 08/31/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Jamie F. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jamie's daughter. She said her experience was great. There were no issues.
Category: Collision
Service Date: 08/28/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Trevor B. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Trevor said he appreciated the text message updates he was getting.
Category: Collision
Service Date: 07/19/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Ryan M. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ryan said the customer service was very good at the business and it was clean and well organized. They provided updates during the repair and they followed up after the repair. They were not satisfied with the parts the insurance company required them to use and they were able to get better parts.
Category: Collision
Service Date: 07/18/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Sandra T. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sandra said she had no problems with this business. They provided smooth service.
Category: Collision
Service Date: 07/20/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Hunter V. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Hunter said his vehicle looks as if it were never in an accident. The customer service was great. They got everything he wanted. The insurance company took care of everything and he had no problems. There was a delay over the weekend due to a problem in the paint. They found the problem on Saturday but the person that could repair it was out until Monday.
Category: Collision
Service Date: 07/17/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
BJ H. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
BJ said Jon was awesome.
Category: Collision
Service Date: 07/26/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Kyle J. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kyle said the business was courteous, professional and got the job done quickly.
Category: Collision
Service Date: 07/14/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Braden M. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Braden said this business was really good about explaining the whole process and providing him with calls and updates.
Category: Collision
Service Date: 07/13/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 616 in total