Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1018 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.6470618/5Overall Rating 4.6470618/5Overall Rating 4.6470618/5Overall Rating 4.6470618/5rating 4.6470618
Original
Overall Rating 2.2941176/5Overall Rating 2.2941176/5rating 2.2941176rating 2.2941176rating 2.2941176
97% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


DM
Deborah M.
Pearcy, AR
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
The service is friendly and timely
The employees represent professionally. Work done in a timely manner
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 04/22/2019

Thank you for your business!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

PW
Patricia W.
Hot Springs Village, AR
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Service
As always I get excellent service at the dealership. Thank you very much.
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 04/22/2019

Thank you for choosing Cavenaugh Hyundai for your service needs!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

RW
Roberta W.
Hot Springs Village, AR
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Courteous and quick service
I have always been pleased with the service at Cavanaugh Hyundai.
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 04/22/2019

Thank you for your business!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

Verified Customer
AR
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Great Customer Service
Overall great customer service in service and sales departments
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 04/19/2019

Thank you for choosing Cavenaugh Hyundai for your vehicle needs!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

SB
Stephen B.
Hot Springs Village, AR
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Good service
Good service
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 04/17/2019

thank you for choosing Cavenaugh Hyundai!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

TR
Thomas R.
Hot Springs, AR
2012 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
service
Great service
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 04/17/2019

Thank you for choosing Cavenaugh Hyundai for your service needs!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

AM
April M.
Oden, AR
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Good
Good
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 04/16/2019

Thank you for your business!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

LC
Lloyd C.
AR
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
It's a place that all the employees seem to welcome you.
We've bought 5 cars over the years and have always been pleased with the service provided.
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 04/12/2019

Thank you for your continued business!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

WH
Ward H.
Hot Springs Village, AR
2007 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Cavenaugh Hyundai Is Number One!!!
This is the greatest dealership. We've been involved with the folks here since 2007. We've owned four Hyundai vehicles, and our next will be a Hyundai. We have come to view the General Manager Cody and Service Manager Trent as family. It is always a pleasure to see them when we come in for regular maintenance. The service bay is always spotless, which lends credibility for customers. The service time is always expedient, and the ease of getting an appointment couldn't be simpler. We have recommended Cavenaugh for a number of our friends and will continue to do so. We just love the place and the people.
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 04/10/2019

Thank you for your continued business. We think of yall as family as well!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

AN
Alex N.
Hot Springs Village, AR
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Great customer service
Really fast and friendly business.
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 04/10/2019

Thank you for choosing Cavenaugh Hyundai for your service needs!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

ME
Mireya E.
AR
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
These guys are great in an emergency too!
I called Blake in the Service Department after one of my tires
gave out. And as always, he and his crew were able to fit me
into their busy schedule to service my car. There are not enough
adjectives in the dictionary to describe how grateful I am to
Trent, Blake and the rest of their crew! Thank you all for
getting me back on the road so fast!

ME
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 04/09/2019

Thank you for your loyal business!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

TB
Thomas B.
Malvern, AR
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Awesome service
I had my oil changed, tires rotated, a check-engine code checked, my battery checked (and replaced), and my back-up camera checked, all in one recent service visit. Blake was great to work with. I like his quiet, calm, honest way of conducting business. The service was all done in a very reasonable amount of time. I have always been treated with respect at Cavenaugh Hyundai. The service managers have always been very nice.
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 04/09/2019

Thank you for your continued business!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

Verified Customer
Pearcy, AR
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
The service personnel.
Service personnel are always attentive and try to get your car serviced as quickly as they can.
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 04/05/2019

Thank you for your loyal business!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

DB
Dennis B.
Hot Springs Village, AR
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Service
Fast and efficient.
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 04/03/2019

Thank you for your business!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

RJ
Richard J.
Hot Springs Village, AR
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Employees longevity.
Trent & Blake are the Greatest.
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 04/01/2019

Thank you for your continued business!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

JB
James B.
AR
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
in and out was quick.
The recall notice said would take an hour and
I was in and in 30 minutes.
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 03/29/2019

Thank you for your business!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

DC
Donald C.
Hot Springs Village, AR
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
oil change & tire rotation
on time, fast, reasonable
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 03/29/2019

Thank you for choosing Cavenaugh Hyundai for your service needs!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

Verified Customer
Hot Springs, AR
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Courteous and quick
Nice folks, fast service.
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 03/29/2019

Thank you for your business!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

SC
Shauna C.
Royal, AR
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
The customer service was great, friendly aswell timely !!!
Customer service was great, friendly aswell as timely !!@
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 03/28/2019

Thank you for choosing Cavenaugh Hyundai!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500

BS
Barbara S.
Murfreesboro, AR
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Service
Service Department is awesome
TRENT L., Service Manager from Cavenaugh Hyundai Hot Springs responded on 03/28/2019

Thank your for your business!!

Trent Lewis
Service Manager
Cavenaugh Hyundai
trentl@cavautogroup.com
501-623-0500