Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

150 Reviews

98% Would Recommend
Latest Review over 2 years ago

Reviews


GS
Greg S.
Westfield, MA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016
Tires & struts
Same day service. Truck runs great.

TD
Theresa D.
Westfield, MA
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2016
Pontiac Vibe
I never have a problem getting in. Service is always great.

CH
Carol H.
Chester, MA
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Carol said the business always takes good care of her vehicle. The employees of the business always make time to get her vehicle in for service. They always make sure they accommodate her schedule. The employees always keep her informed on what they are doing. They always communicate to her what is needing to be done.
This review was collected via phone interview by Customer Research Inc.

MJ
Mark J.
Russell, MA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2016 Category: Service
Mark said he had a couple of issues with his vehicle that this business was suppose to take care of, but did not. They have always been very convenient towards him when he has an issue.
This review was collected via phone interview by Customer Research Inc.

DB
Debra B.
Russell, MA
Saturn SL1
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2016 Category: Service
Debra said the business did good and she was very satisfied.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Blandford, MA
GMC Sierra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2016 Category: Service
Mark said this business has been very good to him. He has never had an issue with their service and if there was an issue, he knows he could go back to them to resolve it.
This review was collected via phone interview by Customer Research Inc.

JF
Joe F.
Westfield, MA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2016
Neccessary Major Repair at a Fair Price
My clutch failed on the MA Pike and my Scion was towed to Center City from Charlton MA. The repair took a couple of days because the flywheel had to be replaced and it was difficult to find one at a reasonable price. Center City made a real extra effort to find one at a reasonable price.

JB
Joanne B.
Blandford, MA
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2016 Category: Service
Joanne said she has been a customer with the business for 25 years or more and has always received outstanding service. They are a good and honest business to work with.
This review was collected via phone interview by Customer Research Inc.

MU
Mellisa U.
Westfield, MA
Nissan Maxima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/07/2016 Category: Service
Mellisa said this business is very nice and everything went well. When they replaced the battery in her vehicle, the power inside the vehicle did not work. She had to go back to have them take care of it.
This review was collected via phone interview by Customer Research Inc.

EC
Evelyn C.
Westfield, MA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2016
A Satisfied Customer
The staff is friendly and considerate. I have no complaints re: workmanship on my vehicle. I am very satisfied with the service I have received.

SP
Steven P.
Huntington, MA
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2016
great service
I.

They are honest to a fault. They do a great job

MD
Martin D.
Westfield, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2015
Excellent Service, as usual.
Complete and professional

DJ
Dale J.
Westfield, MA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2015 Category: Service
Dale said this business is very professional, thorough and the employees are polite. They are all around nice people.
This review was collected via phone interview by Customer Research Inc.

DS
Deb S.
Chester, MA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2015
Always honest, reasonable and friendly
Great job with my Hyundai. Managed to get scheduled even though I cancelled a couple times. Knew what the price would be. Never disappointed.

GB
Greg B.
Chester, MA
Chevrolet Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Greg said this business is great. He has not had any problems with them.
This review was collected via phone interview by Customer Research Inc.

DF
Donald F.
East Otis, MA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2015
good work
great mechanics who know what they're doing.

RM
Richard M.
Russell, MA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2015 Category: Service
Spoke with Kathy. She said they have good service.
This review was collected via phone interview by Customer Research Inc.

ML
Mike L.
Chester, MA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2015 Category: Service
Mike said they were helpful, friendly and quick.
This review was collected via phone interview by Customer Research Inc.

AA
Ana A.
Westfield, MA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2015 Category: Service
Ana said this business is awesome. Steve, an employee, is wonderful and Frank, another employee, is great.
This review was collected via phone interview by Customer Research Inc.

EB
Elaine B.
Southwick, MA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2015 Category: Service
Elaine said Frank is an honest man and she has always been satisfied.
This review was collected via phone interview by Customer Research Inc.

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