Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1984 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.57576/5Overall Rating 4.57576/5Overall Rating 4.57576/5Overall Rating 4.57576/5rating 4.57576
Original
Overall Rating 2.39394/5Overall Rating 2.39394/5rating 2.39394rating 2.39394rating 2.39394
95% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


Verified Customer
Modesto, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Great service
Promised car in 90 min it was done in 60.
JON C M., Service Manager from Central Valley Hyundai responded on 12/12/2018

Thank you,

We appreciate your business and thank you for the great review.

Jon Monestier
Service Manager
209-342-3579

EO
Eleanor O.
Modesto, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Customer oriented
Friendly, courteous people. Estimate was spot on and their time estimate when ready was within acceptable window. I give them a 10. And I will recommend them.
JON C M., Service Manager from Central Valley Hyundai responded on 12/12/2018

Thank you Eleanor,

We appreciate the 5 star review and thank you for the great review.

Jon Monestier
Service Manager
209-342-3579

RR
Robert R.
Modesto, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
I'm a satisfied Central Valley Automotive customer.
Brandon Martin made sure to take care of the driver's door latch. And it was fixed in timely
fashion! I value my Sonata and the service department at Central Valley Automotive!!!
JON C M., Service Manager from Central Valley Hyundai responded on 12/10/2018

Thank you Robert,

We appreciate your kind words and it's great to hear that Brandon took such good care of you.

Jon Monestier
Service Manager
209-342-3579

JS
Jennifer S.
Salida, CA
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
Na
Na
JON C M., Service Manager from Central Valley Hyundai responded on 12/10/2018

Thank you Jennifer,

We appreciate your business.

Jon Monestier
Service Manager
209-342-3579

MB
Michael B.
Salida, CA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Quick turnarounds
Happy with service turn around time.
JON C M., Service Manager from Central Valley Hyundai responded on 12/07/2018

Thank you Michael,

We appreciate you choosing our dealership for your service needs and thank you for the 5 star review.

Jon Monestier
Service Manager
209-342-3579

Verified Customer
Modesto, CA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Great service
It was easy to make an appointment for brake service online. When I got to the shop, they were friendly and efficient. They provided an Uber ride home for me. A couple of hours later, I got a phone call that the service was done. Brakes work great. Service was great.
JON C M., Service Manager from Central Valley Hyundai responded on 12/07/2018

Thank you,

When our customers leave happy, that makes us happy.

Jon Monestier
Service Manager
209-342-3579

Verified Customer
Modesto, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Great customer service
The customer service is great when it’s over the phone or in-person. However I still won’t use the chat/text feature since it clearly contains 666 and when I asked about it I was dismissed.
JON C M., Service Manager from Central Valley Hyundai responded on 12/07/2018

Thank you,

We appreciate your business.  We do not currently have a chat feature.  I will look into what this 666 issue is though.  Thank you for bringing it to our attention.

Jon Monestier
Service Manager
209-342-3579

Verified Customer
Manteca, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
My Hyundai Sonata
Always get great service, super people.
JON C M., Service Manager from Central Valley Hyundai responded on 12/07/2018

Thank you,

Your kind words mean a lot to our dealership.

Jon Monestier
Service Manager
209-342-3579

LC
Laverne C.
Modesto, CA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
SERVICE GREAT
great
JON C M., Service Manager from Central Valley Hyundai responded on 12/07/2018

Thank you Laverne,

We appreciate your business and thank you for the 5 star review.

Jon Monestier
Service Manager
209-342-3579

JR
Judy R.
Modesto, CA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Great service
Brandon was very helpful in explaining what the service that was done found.
JON C M., Service Manager from Central Valley Hyundai responded on 12/05/2018

 Thank you Judy,

It’s great to hear Brandon took such great care of you and your vehicle.

Jon Monestier
Service Manager
209-342-3579

MH
Michael H.
Modesto, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
excellent warranty 10 year 100,000 mile
Third service with no issues whatsoever! Central Valley Hyundai had me in and out within an hour with no appointment .
JON C M., Service Manager from Central Valley Hyundai responded on 12/05/2018

 Thank you Michael,

We appreciate you using our Service Xpress dept. 

Jon Monestier
Service Manager
209-342-3579

DM
David M.
Los Banos, CA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Great service!
Our Elantra needed a new battery, tires and an alignment. I came in without an appointment but they still got me in within a few minutes and the services were completed in a reasonable amount of time.
JON C M., Service Manager from Central Valley Hyundai responded on 12/05/2018

Thank you David,

We strive on excellent customer service and fast quality service.  Very happy to see it shows.

Jon Monestier
Service Manager
209-342-3579

Verified Customer
Ceres, CA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
A job well done
I found that my wife's Santa Fe had an abnormal amount of oil covering the rear differential. As it turns out the pinion seal was worn out and leaking due to run out in the shaft itself. Central Valley diagnosed the problem , sent the report to Hyundia and a day and one half later my wife was back on the road with a brand new differential. The mechanic claimed that replacing just the seal would have been like band aid that would have lasted 10 to 15k. Thank you CVH for such a quick turn around.
JON C M., Service Manager from Central Valley Hyundai responded on 12/05/2018

Thank you,

We always want the best for our customers and we are happy when you are happy.

Jon Monestier
Service Manager
209-342-3579

Verified Customer
Riverbank, CA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Great service department!
Eric did a great job! The best customer service!
JON C M., Service Manager from Central Valley Hyundai responded on 12/04/2018

Thank you,

We appreciate the 5 star review and thank you for choosing our service department.

Jon Monestier
Service Manager
209-342-3579

Verified Customer
Turlock, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2018 Category: Service
Necessary to keep warranty
Necessary to keep the warranty on the vehicle, I have had better service at other dealerships
JON C M., Service Manager from Central Valley Hyundai responded on 12/03/2018

Thank you Fosteen,

Do you know who you left a message with today? Sorry I didn't get any messages from you.

Jon Monestier
Service Manager
209-342-3579

MB
Marsha B.
Modesto, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
The people
Everyone is so helpful
JON C M., Service Manager from Central Valley Hyundai responded on 12/03/2018

Thank you Marsha,

We always appreciate positive feedback from our customers.

Jon Monestier
Service Manager
209-342-3579

JR
Jerri R.
Salida, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
The people who work here are amazing
Every person I have interacted with from the purchase to show room floor to the service department have had smiles on their faces and a joy about them when they talk with you. They pick up the phone and talk to you when you have questions. Customer service is top notch all the way around, I would recommend Central Valley Hyundai to everyone.
JON C M., Service Manager from Central Valley Hyundai responded on 12/03/2018

Thank you Jerri,

We appreciate your business.

Jon Monestier
Service Manager
209-342-3579

SB
Shavonne B.
Waterford, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Inner axle going out
I had a great experience. Was helped promptly. Eric Angelo helped me and had great customer service the entire time.
JON C M., Service Manager from Central Valley Hyundai responded on 12/03/2018

Thank you Shavonne,

We appreciate the 5 star review and it's great to hear that Eric took such great care of you.

Jon Monestier
Service Manager
209-342-3579

VF
Vincent F.
Modesto, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
hyundai service
great service and wonderful customer service too.
JON C M., Service Manager from Central Valley Hyundai responded on 12/03/2018

Thank you Vincent,

We appreciate the 5 star review and thank you for choosing our dealership for your service needs.

Jon Monestier
Service Manager
209-342-3579

CW
Christina W.
Manteca, CA
2018 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
Customer service
Excellent customer service! Eric was great!
JON C M., Service Manager from Central Valley Hyundai responded on 11/28/2018

Thank you Christina,

We appreciate your business and it's great to hear that Eric took such great care of you.

Jon Monestier
Service Manager
209-342-3579