Central Valley Hyundai


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1346 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 4.5000035/5Overall Rating 4.5000035/5Overall Rating 4.5000035/5Overall Rating 4.5000035/5rating 4.5000035
Original
Overall Rating 2.35/5Overall Rating 2.35/5rating 2.35rating 2.35rating 2.35
95% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Margaret B. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Overall they have great customer service.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 12/13/2017
Service Type: Maintenance
Review Created: 12/15/2017 11:14 AM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/15/2017

Thank you Margaret,

We appreciate your business and look forward to helping you in the future.

Jon Monestier
Service Manager
209-342-3579
Hyundai F. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
What a great place to service your car
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/12/2017 05:02 PM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/12/2017

Thank you,

We appreciate your business.

Jon Monestier
Service Manager
209-342-3579
Shelley T. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very satisfied"
Staff very personable, treated us as a "person" not just a "number". Answered our questions, and repaired our car as requested.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/12/2017 11:56 AM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/12/2017

Thank you Shelley,

We appreciate your business and thank you for choosing our service department.

Jon Monestier
Service Manager
209-342-3579
Brenda G. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always fast and friendly service. "
This is my second visit to your dealership. Both times I’ve been very satisfied with the quick and fresh service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/12/2017 11:55 AM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/12/2017

Thank you Brenda,

We appreciate your business and look forward to helping you with your future service needs.

Jon Monestier
Service Manager
209-342-3579
Debra M. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and convenience!!!!"
Customer service is great!!!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/12/2017 09:21 AM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/12/2017

Thank you Debra,


We appreciate your business and thank you for choosing Central Valley Hyundai.

Jon Monestier
Service Manager
209-342-3579
Tammy G. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff "
Will be back
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/09/2017 06:20 PM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/11/2017

Thank you Tammy,

We appreciate your business and thank you for using our Service Xpress department.

Jon Monestier
Service Manager
209-342-3579
Verified Customer on 12/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good"
Good
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/02/2017
Service Type: Repair
Review Created: 12/08/2017 07:45 PM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/11/2017

Thank you,

We appreciate your business.

Jon Monestier
Service Manager
209-342-3579
Mary U. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change service"
everyone was very friendly and professional and the service was done in less time than what was quoted to us. They also have a very comfortable waiting area for the customers and an employee was making sure no one was needing a ride to their homes.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/08/2017 01:45 PM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/11/2017

Thank you Mary,

We appreciate your business and thank you for choosing our service department.

Jon Monestier
Service Manager
209-342-3579
Jose G. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional "
He was very polite and professional
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 11:04 AM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/08/2017

Thank you Jose,

We appreciate your business and thank you for choosing our service department.

Jon Monestier
Service Manager
209-342-3579
Rebecca A. on 12/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"easy in and out"
Your service was quick, efficient and easy. Only detail missed a small spot on the driver's side windshield that did not get cleaned during the car wash. All in all a really good job by all.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 09:48 AM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/08/2017

Thank you Rebecca,

We appreciate your business and thank you for using our Service Xpress department.

Jon Monestier
Service Manager
209-342-3579
Verified Customer on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great timely service!
Vehicle: 2011 Hyundai Accent
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/05/2017 05:31 PM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/05/2017

Thank you,

We appreciate your business. 

Jon Monestier
Service Manager
209-342-3579
Verified Customer on 12/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice people."
Showed up and had no problems what so ever.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/05/2017 04:17 PM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/05/2017

Thank you,

We appreciate your business and thank you for using our Service Xpress department.

Jon Monestier
Service Manager
209-342-3579
Angelo F. on 12/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer Service "
Customer Service is good.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/05/2017 10:38 AM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/05/2017

Thank you Angelo,

We appreciate your business.  The brakes are inspected when you do the tire rotation and the wheels are off the vehicle. It looks like we just did the oil change and visual inspection of the vehicle for you this past visit.

Jon Monestier
Service Manager
209-342-3579
Sherry M. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Servicing my 2008 Elantra"
I cannot say enough about Central Valley Hyundai, especially Sam Albani.. From the time I brought my car in to get it fixed, Sam went above & beyond taking care of getting it all done.. He kept me informed all the time .. Thank you Sam & Randy for doing such a great job!!
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/04/2017 09:37 PM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/05/2017

Thank you Sherry,

We appreciate your business.  It's great to hear how well Sam and Randy took care of you. 

Jon Monestier
Service Manager
209-342-3579
Charles H. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Courteous, friendly, nice waiting area with great hot beverage choices!!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/04/2017 06:39 PM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/05/2017

Thank you Charles,

We appreciate your business and thank you for choosing Central Valley Hyundai.

Jon Monestier
Service Manager
209-342-3579
Greg B. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gregs visit to the dealership!"
All the staff at Central Valley Automotive were courteous and helpful with every aspect of my visit.
Thanks.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/04/2017 04:26 PM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/04/2017

Thank you Greg,

We appreciate your business and thank you for using our Service Xpress department.

Jon Monestier
Service Manager
209-342-3579
Floyd T. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"employee are helpfull an go out of there way to answer any questions"
they keep me advised on the status of repairs
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/04/2017 12:22 PM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/04/2017

Thank you Floyd,

We appreciate your business.  We work hard on excellent customer service and grateful to see that it shows.

Jon Monestier
Service Manager
209-342-3579
Robert D. on 12/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and courteous service"
All the guys and cashier were friendly and cool
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/03/2017 09:29 AM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/04/2017

Thank you Robert,

We appreciate your business and thank you for choosing our service department.

Jon Monestier
Service Manager
209-342-3579
Enrique I. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick and easy"
everything was awesome
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/01/2017 11:22 AM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/01/2017

Thank you Enrique,

We appreciate your business.

Jon Monestier
Service Manager
209-342-3579
Verified Customer on 12/01/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Second Opinion"
When you take your car in for service and someone gives you a quote that does not set right with you, get a second opinion.
It might be worth it. My quote for a new tire was free for service and repair at another establishment.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/24/2017
Service Type: Repair
Review Created: 12/01/2017 12:27 AM
Jon C M., Service Manager at Central Valley Hyundai responded on 12/01/2017

Kimberly,

I understand that there are tire shops that will repair tires even if the nail is in a spot that shouldn't be repaired.  Unfortunately with our standards of protecting our customers and the BAR we do not repair tires that have nails to close to the sidewall. Patching those tires can put you at risk of having a blow out and your life is more important to us than that. I would strongly recommend being careful driving on that tire.

Jon Monestier
Service Manager
209-342-3579
Displaying Review 1 - 20 of 1346 in total