Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

2146 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.5405384/5Overall Rating 4.5405384/5Overall Rating 4.5405384/5Overall Rating 4.5405384/5rating 4.5405384
Original
Overall Rating 2.45946/5Overall Rating 2.45946/5rating 2.45946rating 2.45946rating 2.45946
95% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


LG
Larry G.
Escalon, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Service
Good
JON C M., Service Manager from Central Valley Hyundai responded on 03/18/2019

Thank you Larry,

We appreciate you choosing our dealership for your service needs and thank you for taking the time to complete the survey.

Jon Monestier
Service Manager
209-342-3579

JV
John V.
Modesto, CA
2005 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Great service
I was greeted courteously. The service man said he would come get me in the waiting room when my oil was changed. He came and offered to have the car washed. What great service. Thank you!
JON C M., Service Manager from Central Valley Hyundai responded on 03/18/2019

Thank you John,

We strive for excellent customer service and it's great to hear that it shows.

Jon Monestier
Service Manager
209-342-3579

GM
Guadalupe M.
Modesto, CA
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Excellent service
Thanks for your attention
JON C M., Service Manager from Central Valley Hyundai responded on 03/18/2019

Thank you Guadalupe,

Your kind words mean a lot to our dealership.

Jon Monestier
Service Manager
209-342-3579

JD
Jamie D.
Modesto, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great Service
Mitchal is always the guy that helps me and he is super kind & knowledgeable about my car.
JON C M., Service Manager from Central Valley Hyundai responded on 03/15/2019

Thank you Jamie,

We appreciate the great review and it's always great to hear Mitchal is doing a great job.

Jon Monestier
Service Manager
209-342-3579

LH
Laura H.
Oakdale, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Oil change
Excellent customer service and very helpful.
JON C M., Service Manager from Central Valley Hyundai responded on 03/15/2019

Thank you Laura,

We appreciate your business.

Jon Monestier
Service Manager
209-342-3579

Verified Customer
Fountain Valley, CA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Brian is fantastic
Thank you for such great service.
JON C M., Service Manager from Central Valley Hyundai responded on 03/15/2019

Thank you,

We appreciate your business.

Jon Monestier
Service Manager
209-342-3579

SG
Sandy G.
Manteca, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Service at Central Hyundai
Mitchal went above and beyond helping me understand my GPS and Radio. Thank you so much, Mitchal.
JON C M., Service Manager from Central Valley Hyundai responded on 03/15/2019

Thank you Sandy,

It's great to hear that Mitchal was so helpful.

Jon Monestier
Service Manager
209-342-3579

DB
Debra B.
Modesto, CA
2014 Hyundai Veloster
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/14/2019 Category: Service
Customer service
Service manager needs class on customer service, the classes remind you how eye contact, body language, tone of voice can make or break a customer.
JON C M., Service Manager from Central Valley Hyundai responded on 03/14/2019

Thank you Debra,

We appreciate your business.  I do apologize for issues when you were here.  Not that it's a good reason but I've been fighting the flu the past week and not been my normal self.  I am sorry you didn't get the excellent customer service that we strive to give all our customers.

Jon Monestier
Service Manager
209-342-3579

WV
William V.
Angels Camp, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Service
Service department is always spot on...
JON C M., Service Manager from Central Valley Hyundai responded on 03/13/2019

Thank you William,

We appreciate the great review and thank you for using our service department.

Jon Monestier
Service Manager
209-342-3579

DM
David M.
Riverbank, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Great Experience!
Great people! Willing to answer all of my questions.
JON C M., Service Manager from Central Valley Hyundai responded on 03/13/2019

Thank you David,

We appreciate you taking the time to fill out the survey and thank you for choosing our dealership for your service needs.

Jon Monestier
Service Manager
209-342-3579

Verified Customer
Modesto, CA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Everything went smoothly, the cost of my service turned out to be slightly less than the estimate and I had friendly customer service.
Everything went well.
JON C M., Service Manager from Central Valley Hyundai responded on 03/12/2019

Thank you,

We appreciate you choosing our dealership for your service needs.

Jon Monestier
Service Manager
209-342-3579

GG
Gloria G.
Livingston, CA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Very helpful
I had an issue with my mirror and it was resolved promptly. Staff was helpful and informative making me feel very comfortable.
JON C M., Service Manager from Central Valley Hyundai responded on 03/12/2019

Thank you Gloria,

We strive for excellent customer service and it's great to see that it shows.

Jon Monestier
Service Manager
209-342-3579

LR
Lois R.
Modesto, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Friendly and fast
Friendly and fast
JON C M., Service Manager from Central Valley Hyundai responded on 03/12/2019

Thank you Lois,

We appreciate the great review.

Jon Monestier
Service Manager
209-342-3579

EM
Elvira M.
Modesto, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Hyundai staff
Friendly, professional staff




Friendly, and professional staff. All staff included. Car was worked on and done when promised.
JON C M., Service Manager from Central Valley Hyundai responded on 03/12/2019

Thank you Elvira,

We always appreciate positive feedback from our customers.

Jon Monestier
Service Manager
209-342-3579

MF
Maria F.
Ceres, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
friendly ,good hospitality
always good service
JON C M., Service Manager from Central Valley Hyundai responded on 03/11/2019

Thank you Maria,

We appreciate your business.

Jon Monestier
Service Manager
209-342-3579

ZB
Zach B.
Modesto, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Great Customer Service
Very easy to work with. Very fast service as well
JON C M., Service Manager from Central Valley Hyundai responded on 03/11/2019

Thank you Zach,

We appreciate the 5 star review and thank you for choosing our dealership for your service needs.

Jon Monestier
Service Manager
209-342-3579

KW
Kelle W.
Manteca, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Great customer service
I took my car in for a 60,000 mile service and a recall. They went above and beyond to make everything right with my car!
JON C M., Service Manager from Central Valley Hyundai responded on 03/11/2019

Thank you Kelle,

We strive for excellent customer service and it's great to hear that it shows.

Jon Monestier
Service Manager
209-342-3579

Verified Customer
Modesto, CA
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
Friendly
Excellent Service
JON C M., Service Manager from Central Valley Hyundai responded on 03/11/2019

Thank you,

Your kind words mean a lot to our dealership.

Jon Monestier
Service Manager
209-342-3579

RG
Rita G.
Modesto, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Oil change
Friendly people. Oil change done quickly. Great coffee machine.
JON C M., Service Manager from Central Valley Hyundai responded on 03/07/2019

Thank you Rita,

We are so glad your experience here was a positive one.

Jon Monestier
Service Manager
209-342-3579

VT
Vasi T.
Modesto, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Great Customer Serivce
I came into service my car which had 2 recalls. Came in was helped right away. No trouble at all. Eric Angelo was awesome, quick, easy and out. I will definitely return to this Hyundai and will definitely recommend to anyone I know. Especially recommend Eric Angelo awesome customer Service.
JON C M., Service Manager from Central Valley Hyundai responded on 03/07/2019

Thank you Vasi,

We appreciate your business.

Jon Monestier
Service Manager
209-342-3579