Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

364 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 6 days ago

Reviews


BB
Bill B.
San Marcos, CA
Porsche 911 Carrera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Bill said they are great and local. He appreciates the service. It was even less than quoted.
This review was collected via phone interview by Customer Research Inc.

CF
Cesar F.
Oceanside, CA
Dodge Challenger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018 Category: Service
Cesar said the employees did not pay attention to the small details. He would have liked to have been notified of the inspection charge.
This review was collected via phone interview by Customer Research Inc.

MT
Marshall T.
California
Lexus IS 200t
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Marshall said the service was fast, easy and affordable. They got the job done in one day.
This review was collected via phone interview by Customer Research Inc.

ND
Natalie D.
San Marcos, CA
Subaru Tribeca
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Natalie said the employees took care of her service properly. The work was done quickly.
This review was collected via phone interview by Customer Research Inc.

AK
Andrew K.
Carlsbad, CA
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Andrew said the business was professional and every customer service experience he has had was wonderful.
This review was collected via phone interview by Customer Research Inc.

KG
Karen G.
California
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Karen said the staff was reliable and kept her well informed. She did not get the car wash that was expected.
This review was collected via phone interview by Customer Research Inc.

BK
Bryan K.
Carlsbad, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Bryan said they were good.
This review was collected via phone interview by Customer Research Inc.

ML
Maria L.
San Marcos, CA
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018 Category: Service
Maria said she had to bring her vehicle to the business 3 or 4 times to get the issue resolved.
This review was collected via phone interview by Customer Research Inc.

HH
Heather H.
California
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Heather said they were really nice and it was a great process. They even washed her vehicle.
This review was collected via phone interview by Customer Research Inc.

RN
REBECCA N.
Fallbrook, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Great service. Honest & friendly staff
My Prius battery died and they replaced it, and were fair and honest. They provided excellent service and even provided a rental car while my car was at their shop.

ST
Stacy T.
Oceanside, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Stacy said the business's service was fast, they provided an Uber and they were good with customer service.
This review was collected via phone interview by Customer Research Inc.

DM
DARIO M.
Oceanside, CA
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018
Prius battery replacement
Absolutely spot on customer Service! Though this is a warranty repair, Centric Auto lived up to their promise and worked on the issue until it was completely solved. Vic & Theresa were polite and straightforward. My only reason for 4 stars is this is a warranty repair. If it weren't for that, I'd have given 5 stars for sure.

EM
Elena M.
Vista, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Elena said her vehicle was fixed quickly and everything is perfect.
This review was collected via phone interview by Customer Research Inc.

AC
Andrae C.
Fallbrook, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Andrade said that the place had great personalized customer service and it worked around his schedule.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
San Marcos, CA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
James said Victor is a good guy.
This review was collected via phone interview by Customer Research Inc.

JF
Jayson F.
California
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Jayson said the service was really good. He liked the text updates and he had no complaints.
This review was collected via phone interview by Customer Research Inc.

BG
Baruch G.
Vista, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Baruch said they were kind and told him what they were doing. He liked their speed and the fact that his vehicle is still running.
This review was collected via phone interview by Customer Research Inc.

HN
Holly N.
California
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Holly said everything was explained to her. She was given a rental vehicle, and the communication was spot on.
This review was collected via phone interview by Customer Research Inc.

ML
Maria L.
San Marcos, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Maria said this business is very good, she is so happy and her vehicle feels so great. She is very happy with what they did to her vehicle and she will be back.
This review was collected via phone interview by Customer Research Inc.

MS
Michelle S.
San Marcos, CA
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Michelle said the staff was polite and provided her with good service.
This review was collected via phone interview by Customer Research Inc.