Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

351 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review about 5 hours ago

Reviews


DM
DARIO M.
Oceanside, CA
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018
Prius battery replacement
Absolutely spot on customer Service! Though this is a warranty repair, Centric Auto lived up to their promise and worked on the issue until it was completely solved. Vic & Theresa were polite and straightforward. My only reason for 4 stars is this is a warranty repair. If it weren't for that, I'd have given 5 stars for sure.

JH
James H.
San Marcos, CA
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
James said Victor is a good guy.
This review was collected via phone interview by Customer Research Inc.

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Jayson F.
California
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Jayson said the service was really good. He liked the text updates and he had no complaints.
This review was collected via phone interview by Customer Research Inc.

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Baruch G.
Vista, CA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Baruch said they were kind and told him what they were doing. He liked their speed and the fact that his vehicle is still running.
This review was collected via phone interview by Customer Research Inc.

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Holly N.
California
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Holly said everything was explained to her. She was given a rental vehicle, and the communication was spot on.
This review was collected via phone interview by Customer Research Inc.

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Maria L.
San Marcos, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Maria said this business is very good, she is so happy and her vehicle feels so great. She is very happy with what they did to her vehicle and she will be back.
This review was collected via phone interview by Customer Research Inc.

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Michelle S.
San Marcos, CA
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Michelle said the staff was polite and provided her with good service.
This review was collected via phone interview by Customer Research Inc.

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John L.
San Marcos, CA
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Spoke with Gabrielle. She said the staff was great, helpful, and it got the work done.
This review was collected via phone interview by Customer Research Inc.

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Peter M.
Oceanside, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Peter said the staff at this business were forthright in explaining all the services that his vehicle needed and that made him feel better about the cost.
This review was collected via phone interview by Customer Research Inc.

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Isaac B.
Escondido, CA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Isaac said Teresa is an angel and they always provide good service.
This review was collected via phone interview by Customer Research Inc.

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Cameron L.
Carlsbad, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Cameron said the staff was friendly, and the service was quick.
This review was collected via phone interview by Customer Research Inc.

MF
Manny F.
California
Chevrolet Chevy Van
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/25/2018 Category: Service
Manny said he had an appointment and the staff wasn't able to work on the vehicle until the next day. The actual work done was great, though.
This review was collected via phone interview by Customer Research Inc.

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Robert H.
San Marcos, CA
Oldsmobile Intrigue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Robert said the staff could not find the problem with his vehicle.
This review was collected via phone interview by Customer Research Inc.

DB
Don B.
San Marcos, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Don said the staff provided excellent service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Michelle H.
Carlsbad, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Michelle said they did everything quickly and she feels she can trust them.
This review was collected via phone interview by Customer Research Inc.

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Mark S.
San Marcos, CA
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Mark said the employees were friendly, and did the job they needed to do.
This review was collected via phone interview by Customer Research Inc.

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Patrick H.
Vista, CA
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Patrick said although he felt the cost was slightly inflated, the service provided was still good.
This review was collected via phone interview by Customer Research Inc.

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Terry G.
San Marcos, CA
Nissan NV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Terry said he has had work done by this business before. They always get the project done in a timely manner and they do a good job.
This review was collected via phone interview by Customer Research Inc.

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Brittany G.
California
Chrysler 200
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Brittany said after the service she heard more squeaking in her brakes so she will be taking her vehicle back. Other than that everything went well.
This review was collected via phone interview by Customer Research Inc.

LM
Leeann M.
California
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Leeann said the customer service at this business was excellent. They went above and beyond.
This review was collected via phone interview by Customer Research Inc.