Thank you for the kind review as always i'm glad we were able to take of your repair needs. Until your next service happy and safe motoring !BRIAN YOUNG, SERVICE MANAGER
THANK YOU FOR YOUR REVIEW AND THE CONFIDENCE TO ALLOW US TO SERVE YOU ! WE HOPE TO BE ABLE TO CONTINUE MEETING YOUR, REPAIR AND SERVICE NEEDS IN THE FUTURE.
Thank you Chantilly Shell for serving your community.
Thank you for your patronage and letting us serve your auto needs, we look forward to seeing you again at your next visit!BRIAN YOUNG, SERVICE MANAGER
When I dropped off my car, Mr Ahmeed suggested a tune-up. Well, it may as well have been called a tune-down because my car LITERALLY died during the first drive after the 'tune- down' that cost me $365 in parts and $414 in labor. Alone, at night on a very busy highway (495), I was stranded and had to get a tow to have it towed back to Shell Chantilly, and an Uber for a total of $150 just to get to safety. Upon a look over, Shell Chantilly simple told me, 'So sorry. We probably left the pump loosened after changing the spark plugs'. They did not bother to offer to help out with the towing expenses that THEY caused.
All-in-all, their amazing sloppy work of a tune-down cost me a grand total $1,000! So if you want to Shell Out (no pun intended) for a costly, dangerous experience that could your life, this is the place
After review, Mr Ahmeed suggested a tune up. Well, it may just as well have been called a 'tune down' because after spending $359 in parts, and $414 in labor, my car LITERALLY died after the first drive from getting it back from the 'tune-down'. Alone, at night, on a busy highway, I had to call for a tow truck and Uber just to get to safety. All of that cost me another $150 dollars.
My car was towed back to this place, where they told me, 'So sorry. We most likely did not clamp the hose properly when we changed the spark plugs during the tune up'. Well great, that mistake cost me $150. They did not offer to help with the expenses THEY caused.
All-in-all, this amazingly sloppy job of a tune-up cost me approximately $1,000 in total.