Chantilly Shell

After my Service Engine Light turned on, I dropped of my car the very next morning at Shell Chantilly.

When I dropped off my car, Mr Ahmeed suggested a tune-up. Well, it may as well have been called a tune-down because my car LITERALLY died during the first drive after the 'tune- down' that cost me $365 in parts and $414 in labor. Alone, at night on a very busy highway (495), I was stranded and had to get a tow to have it towed back to Shell Chantilly, and an Uber for a total of $150 just to get to safety. Upon a look over, Shell Chantilly simple told me, 'So sorry. We probably left the pump loosened after changing the spark plugs'. They did not bother to offer to help out with the towing expenses that THEY caused.

All-in-all, their amazing sloppy work of a tune-down cost me a grand total $1,000! So if you want to Shell Out (no pun intended) for a costly, dangerous experience that could your life, this is the place

After my Check Engine light came on, I took my car the day after to Shell Chantilly to be looked at.

After review, Mr Ahmeed suggested a tune up. Well, it may just as well have been called a 'tune down' because after spending $359 in parts, and $414 in labor, my car LITERALLY died after the first drive from getting it back from the 'tune-down'. Alone, at night, on a busy highway, I had to call for a tow truck and Uber just to get to safety. All of that cost me another $150 dollars.

My car was towed back to this place, where they told me, 'So sorry. We most likely did not clamp the hose properly when we changed the spark plugs during the tune up'. Well great, that mistake cost me $150. They did not offer to help with the expenses THEY caused.

All-in-all, this amazingly sloppy job of a tune-up cost me approximately $1,000 in total.

When Chantilly Shell fixes your car, it stays fixed, and you get your car back the next day. They are the best around.

when i go to a dealership for service and ask the mechanic to explain what he did and why, i never understand what im being told. thank god my younger son was an auto mechanic. he is not here anymore to explain. When i go to chantilly shell, i get that explanation now and if i dont understand, they have the patience enough to clarify!! So 5 stars for overall!!!!

I appreciate the services provided by Chantilly Shell. The location is conveniently accessible. Staff is always friendly and ready to assist customers. I bring my truck for all needed repairs and trust their workmanship. Keep up the excellent work.

Truthful and fair....what more can you ask for in your garage.

I love going to this garage! These people are friendly and easy to deal with. Most importantly, they don't try to sell me stuff I don't need.

I have been going to Chantilly Shell for almost four years, I drop it off, go to work, and my vehicle is ready when promised. I highly recommend Ameen and his technicians to get the job done right.

They did a great job fixing my van at what I consider a fair price. The service manager is very friendly and I am very happy I came to them.

My car was accepted accepted for service despite a busy schedule. The work was performed with efficiency, and I was called the same day upon completion.

Excellent work and have used this place for my car(s) for over 20 years.

Everthing from start to ending was just very professional and first class.

Ameen,
Thanks great service on 2002 Cadillac. Running well.

Had an accident that required suspension work. Mr. Ameen & staff were very courteous and helpful. Car and service got taken care of superfast. They worked with my insurance company and got things taken care of and just called me to pick up the car when it was finished!! Drives even better than before and I am very happy with their work. They are my choice for all my car needs. Thank you all. Tony K

Everyone Able, Available, and Affable...

Honest, excellent communication and good mechanics

I'll return with my car in the future. I feel like you guys were honest, competent and taking me home while you were working on my van.

My wife and I have been real pleased with the work you've done on our cars. Especially, this past visit they fixed a flat tire that we were unaware of before heading out of town. Thanks!

Jon

Very polite, honest and know their stuff when it comes to mechanics. Hard to find these days.

Amin is a pleasant and very friendly person. We are going because of him and his excellent service.

Shop keeps records of what maintenance is needed on what dates. Service is professional and performed in a timely manner.