Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 92 Reviews )

98% Would Recommend
Latest Review 1 day ago

Reviews


LC
LAURA C.
Herndon, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019
Best place for car service around!
Convenient, Fast, Fair and Pleasant. This is the only place we take our cars!

ZA
Zack A.
Chantilly, VA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Zack said they did what he asked them to do, in a short time frame. He has been there a few times and has no complaints.
This review was collected via phone interview by Customer Research Inc.

AE
Anuj E.
Fairfax, VA
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2019 Category: Service
Anuj said he did the work they recommended and the work was all done good.
This review was collected via phone interview by Customer Research Inc.

DS
Dwayne S.
Virginia
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Dwayne said he's been going to this business for years
This review was collected via phone interview by Customer Research Inc.

DS
Dwayne S S.
Virginia
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Dwayne said he's been going to this business for years
This review was collected via phone interview by Customer Research Inc.

GM
GEORGIANNE & THOMAS M.
Chantilly, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019
Great Service
The people at Chantilly Shell always do an exceptional job. They’re helpful, friendly, and provide good work, at a fair price. I would recommend them to my friends and neighbors.
Tom Mathews

JS
John S.
Chantilly, VA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
John said that everything is going well. They have fair prices, a good timeline and an honest mechanic. He is happy with them.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Fairfax, VA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Robert said that the place diagnosed and fixed his vehicle solving his problem.
This review was collected via phone interview by Customer Research Inc.

JT
Juan T.
Chantilly, VA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Juan said that they have excellent customer service. They are knowledgeable about what they do. They're fast and good. Juan and all the customers appreciate them.
This review was collected via phone interview by Customer Research Inc.

TP
Tyler P.
Fairfax, VA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Tyler said he loved it, the service was great at this business.
This review was collected via phone interview by Customer Research Inc.

DR
DETELINA R.
Fairfax, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019
Customer first
Excellent service! Amazingly friendly staff, confident and professional. Thanks for the service when needed!

AS
AYDIN S.
Fairfax, VA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019
fast and clean
fast and clean

MM
Mohanraj M.
VA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Mohanraj said the service was really good.
This review was collected via phone interview by Customer Research Inc.

EM
ED M.
Chantilly, VA
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019
work--my baby jag
brian , is new to shell and as always- he continues to be a great asset to shell.
I have been a customer now for 11.5 yrs, and I have no reason to bring my buiss any were else
as always he continues to GREAT service I have come to count on..... thank you

WT
WAMIDH T.
Chantilly, VA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019
expensive
friendly and expensive

CS
CAROLINE S.
Chantilly, VA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019
Bryan is a sweetheart,knows his stuff and everytime I am there he listen and understands my concerns on my old 18 year old car.
I would recommend this service station for any of your car service needs ,you will not be disappointed. The tech that worked on my car really know what he is doing,also is very nice and friendly.
BRIAN Y., SERVICE MANAGER from Chantilly Shell responded on 09/04/2019

We were glad to be able to fix it again with an inexpensive repair, thank you for making us your shop of choice. Happy and safe motoring!

BRIAN YOUNG, SERVICE MANAGER
703-378-5400

GS
GEORGE S.
Chantilly, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019
My neighboor shop
I've been going to this shop some 20 years now. Thier prices are "competitive" but you definitely get what you pay for here. Not once have I ever had to return for rework. Consider this shop for quality work.
BRIAN Y., SERVICE MANAGER from Chantilly Shell responded on 09/04/2019

thank you for your continued support and confidence as always we appreciate being your shop of choice, happy and safe motoring!

BRIAN YOUNG, SERVICE MANAGER
703-378-5400

EN
Ed N.
Chantilly, VA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Ed said the repair was done quickly.
This review was collected via phone interview by Customer Research Inc.

TF
Tammy F.
Fairfax, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Tammy said the business was courteous, efficient and also very prompt.
This review was collected via phone interview by Customer Research Inc.

LC
LAURA C.
Herndon, VA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019
Fast, Fair and Pleasant
Always a great experience dealing with Chantilly Shell. Work that is needed is explained thoroughly and completed promptly and at a fair price. This is the only place I take my vehicles.
BRIAN Y., SERVICE MANAGER from Chantilly Shell responded on 08/23/2019

Thank you for the review! we really appreciate you continuing to use us for your repairs and maintenance , happy and safe travels. 

BRIAN YOUNG, SERVICE MANAGER
703-378-5400

Displaying Review 1 - 20 of 92 in total