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Chapman Genesis Of North Phoen

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(21 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average

Business Details

Categories
Contact
(602) 993-3322
No Business Hours Provided

Business Hours

* No Time Zone Provided
999 W. Bell Road Phoenix, AZ 85023
Chapman Genesis Of North Phoen's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(21 Reviews)

JM
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John M.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
verified customerVerified Customer
Category: Service
Quality cars with no-nonsense service.
I can and have always depended on Chapman Genesis on Bell Road since my purchase in 2019. We have also purchased other cars from this dealership over the past 8 years and have been very pleased with everyone from sales to service. Highly recommended!!
Recommended
JAIME H., Hyundai Service Director from Chapman Genesis Of North Phoen responded on 11/17/2020 06:41 AM

Thank you so much for the kind words and great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

DW
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Dean W.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
verified customerVerified Customer
Category: Service
great staff
very good
Recommended
JAIME H., Hyundai Service Director from Chapman Genesis Of North Phoen responded on 11/17/2020 06:41 AM

Thank you so much for the great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

DC
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Deborah C.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020
verified customerVerified Customer
Category: Service
The people
The Chapman Genesis staff is always very helpful and personable. They take great care of my car.
Recommended
JAIME H., Hyundai Service Director from Chapman Genesis Of North Phoen responded on 11/06/2020 03:24 PM

Thank you so much for the positive feedback and great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

DW
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Dean W.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2020
verified customerVerified Customer
Category: Service
Joe Bartizal cares.
After pandemic please bring back complementary donuts
Recommended
JAIME H., Hyundai Service Director from Chapman Genesis Of North Phoen responded on 09/18/2020 01:36 PM

Thank you so much for the great feedback!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

Verified Customer
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2020
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
JAIME H., Hyundai Service Director from Chapman Genesis Of North Phoen responded on 08/21/2020 04:03 PM

Thank you so much for the great review!  We appreciate your business!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

FD
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Frederick D.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
verified customerVerified Customer
Category: Service
Warranty work
Xx
Recommended
JAIME H., Hyundai Service Director from Chapman Genesis Of North Phoen responded on 07/28/2020 12:44 PM

Thank you so much for the great review!  We appreciate your business!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

DC
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Deborah C.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
verified customerVerified Customer
Category: Service
Chapman customer service
They make service effortless.
Recommended
JAIME H., Hyundai Service Director from Chapman Genesis Of North Phoen responded on 06/27/2020 01:10 PM

Thank you so much for the kind words and great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

CF
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Christopher F.
Glendale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020
verified customerVerified Customer
Category: Service
Review
They good
Recommended
JAIME H., Hyundai Service Director from Chapman Genesis Of North Phoen responded on 06/09/2020 08:38 AM

Thank you so much for the positive review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

DW
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Dean W.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2020
verified customerVerified Customer
Category: Service
Guy knows what he’s talking about
Amenities downgraded slightly due to lack of coffee and donuts during pandemic
Recommended
JAIME H., Hyundai Service Director from Chapman Genesis Of North Phoen responded on 06/03/2020 07:45 AM

Thank you so much for the kind words and great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

JM
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John M.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2020
verified customerVerified Customer
Category: Service
Quality cars with no-nonsense service.
Have bought two cars from Chapman Bell road. Both were great deals. Veda took excellent care of us and Joe in Service always seems to go above and beyond to make our service times a no-hassle experience. I would definitely buy my next car from them.

Thank you to all the staff and be safe!
Recommended
JAIME H., Hyundai Service Director from Chapman Genesis Of North Phoen responded on 05/04/2020 07:08 AM

Thank you so much for the kind words and great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

SF
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Shari F.
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2020
verified customerVerified Customer
Category: Service
Excellent staff. Kind, courteous and knowledgeable
Joe Bartizal helped and assisted from my initial call to schedule my appointment through service of my Genesis. Very thorough and knowledgeable
Recommended
JAIME H., Hyundai Service Director from Chapman Genesis Of North Phoen responded on 05/04/2020 07:08 AM

Thank you so much for the kind words and great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

PS
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Paul S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
verified customerVerified Customer
Category: Service
service
excellent service, got it right the first time
Recommended
JAIME H., Hyundai Service Director from Chapman Genesis Of North Phoen responded on 04/06/2020 10:46 AM

Thank you so much for the 5 star review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

FD
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Frederick D.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2020
verified customerVerified Customer
Category: Service
Service makes the place
NA
Recommended
JAIME H., Hyundai Service Director from Chapman Genesis Of North Phoen responded on 04/06/2020 10:46 AM

Thank you so much for the 5 star review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

TW
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Tim W.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
verified customerVerified Customer
Category: Service
Personal service and competent service advisor!!
Timely and close! I’ll be buying my next car from Chapman!!
Recommended
JAIME H., Hyundai Service Director from Chapman Genesis Of North Phoen responded on 03/05/2020 06:06 AM

Thank you so much for the kind words and great review!  We appreciate you business and look forward to assisting you in your next purchase when you are ready!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

JP
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James P.
Prescott, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2020
verified customerVerified Customer
Category: Service
pleasant experience
worked as promised.
Recommended
JAIME H., Hyundai Service Director from Chapman Genesis Of North Phoen responded on 03/05/2020 06:06 AM

Thank you so much for the great review!  We appreciate your business!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

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