I had purchased a pre-owned vehicle from this lot (my previous vehicle was lost in an accident when another driver ran a stop sign). I had done some comparison shopping while waiting for the insurance company to settle and thought these guys seemed reputable. Their market strategy is to offer a sale staff that works on salary and not commission. When it came time to purchase, I went back and 1 of 2 vehicles I was interested in was still available. Almos through with the transaction, the salesman started pressuring me to purchase a service/warranty plan from a choice of about 5. Told him I wasn't interested at that point, which struck a nerve with him. We sat in his cubicle for what seemed like an eternity while he haggled and haggled. Started with a guilt foundation that I'd heard before from a dentist trying to sell me a descaling process instead of a routine cleaning "I wouldn't let my family walk out of here without this". He was not going to let me leave until I purchased one of these needless plans. I went with the bare minimum, GAP insurance, which I thought was useful. A test drive of the vehicle was never offered. I noticed a small ding in the windshield after I left, but as car sales go, you can never go back once you drive off the lot. I only continued because time was crucial. I'm leaving for a new job in Maine in a week and had to do something, and the insurance company didn't leave me much time with the rental once they settled. I had to man up and do something, no choice.
CHRSTOPHER R G. from Checkered Flag Hyundai World responded on 04/19/2022 09:08 AM
Concerns being address by Team Leader. All interations and experience discussed along with windshield concern scheduled for repair.
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