Chequered Flag Automotive

Thank you Frank for trusting us to tell it like it is.  Chris and I really don't enjoy telling anyone that their newly acquired car isn't all it was supposed to be, but we do know that we are capable of turning it into what you really wanted. To everyone reading this review online, a prepurchase inspection can really save you heartache. Please let us know how we can help you.

Thanks Dhanush! We are glad you are OK after hearing about the wrong way driver trying to destroy your beautiful little Mini!!! Please let us know if the body shop needs help sourcing parts to put her back together.

Thank you Michelle! We are happy that what seemed like a major problem to you was actually a minor "fix" to us. We are glad your BMW is back to driving like new.

Thank you David. We are happy to be your source for maintenance and repair needs on your vehicles. Please let us know how we can be of assistance in the future!

Thank you for the kind words Derek! We strive hard to provide exactly what you have described. We take great pride in our workmanship and attention to detail. You have entrusted us with one of your prized possessions and we treat it as such. Please let us know when you are ready for the next step (after the bathroom remodel you promised your wonderful wife!).

Thank you Dan! We worked hard to make sure your wifes one owner 67 Camaro was everything that it should be when we were finished. Thank you for entrusting us with her baby!!!

Thank you for the feedback Robert! 

This vehicle arrived with 6 codes of which most were not related to each other. The downside to being thorough is it does take billable time to properly diagnose the failures on the vehicle. The customer was kept well advised throughout the procedure and authorized every step to be taken. Our labor rate is competitive with neighboring shops and far less than what the local dealerships charge. The vehicle is properly repaired and we stand behind our work!

Thanks David! We are lucky to have great customers like you Ms Morningstaaa! Thank you for all of your years of patronage! You don't have to "want" to drive out in a sports car... Let's build one for you!

Thank you Hank! Please let us know when you are ready for the next round of repairs to get the Cutlass back into the condition you want it in!

We have the option to ask the customer to regrade us, but we have chosen to leave this one as is... With 393 reviews and an average of 4.935 out of 5, this just proves you can't make everybody happy! Per his request, the oil and filter were changed, the lubrication points on his vehicle do not exist, and we were asked to check all of the light bulbs. The vehicle not having serviceable lubrication points on the chassis is certainly not our fault and should not be held against us. The lighting was thoroughly checked to the point of disassembly and electrically testing the pulse width modulated LED light module. We recommended that he return the vehicle to the Jaguar dealership for further diagnosis of the vehicle. We did not charge him one penny for our time and efforts to attempt the diagnosis on his vehicle. To give us a poor recommendation when one service item was done properly, one service item did not even apply to his vehicle, and one item was going to take further service that would likely only be able to be accomplished by the dealerships diagnostic equipment was in poor taste in our judgement. In today's world of increasingly more complex vehicles, some people will be a bit quicker than others to figure out that late model Jaguars are going to have a lot of issues and some of them will not be simple fixes... 

We are glad to hear that you are happy with the engine repairs on your old Mini. The down side to having a very good reputation is we stay very busy. Please let us know when we can be of further service to you.

Thank you for the feedback Noah. We take pride in being thorough and were happy that we could figure out the gremlins that the previous shops were unable to. Please let us know when we can help you again in the future. 

Thank you Steve! We hope you and your daughter have a great and safe trip on Hot Rod Power Tour 2018!!!

Thank you for the awesome review Ken. While we work hard to try to keep up with modern car technology, sometimes you just have to go back to your roots! Every item we repaired on your old fuel injected Fiat had obviously been tampered with by someone who simply didn't understand what they were doing. Lots of tuning and tweaking of the various bits made the car perk right up. If you do decide to keep the vehicle, we will be happy to bring the rest of it back to the condition that it should be kept in. If you part with it, please let the new owner know we will be glad to help them as well.

Thank you Krystal and Adam! We work hard to make certain we provide you with the service that you deserve. It is great having customers like you that trust us to do the right thing.

Thank you Bill.  We are glad we were able to help you out. We look forward to seeing you in the future.

Thank you Bruce... It looks like all of the Bruce's that we have had in the shop over the past month responded to the phone and email interviews! It is always appreciated, just like your business is!

Thank you Bruce. We honestly try hard to be of good service to you.