Chidsey's Towing and Service

Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

380 Reviews

99% Would Recommend
Latest Review over 1 year ago

Reviews


PC
Pam C.
Cleveland, OH
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02/10/2017
Masters in their trade!
We gave been coming to chidsey's for years. We will not take our vehicles anywhere else. The fellows that are there are trustworthy, true and very talented. They really go the extra mile. Thank you Jeff and staff.

WK
William M K.
Brunswick, OH
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12/07/2016
Stellar Job
I dropped the car off at 8:30am and by 4:15 pm they had done the winterization, looked at the check engine light, and several other things I was worried about. They're friendly, courteous. and I would highly recommend them.

RG
ross g.
Medina, OH
Chevrolet Suburban
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03/31/2015
Great!
Great shop!

IS
ian s.
Brunswick, OH
Honda Pilot
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/26/2015
Took 2 WHOLE days to fix fuel leak and put fluids in
I called on Friday to ask when was a good time to bring car in. I was told they wouldn't have time Saturday but to bring the car Monday and they would need a day with it. I did not receive a phone call regarding the car and called to see what was going on at 1:30- and they still hadn't had a chance to look at it. I called again at 4- they still hadn't looked at it. At 5:45 I got a call from the mechanic stating that the issues I was having could be one of two codes from the check engine light, but mechanic did not even notice that it was leaking fuel. I was told they would need the car another day. I was not called when the car was done being worked on and had to continually call the shop to try to get updates on what was happening. This put our family in a huge bind as we had one car between the two of us not for one day, but for two day to fix problems that should have only taken two hours at the most.
I have kept coming back because I think this is a good shop and the guy doesn't try to rip people off, but I am not sure that I will be back after this lack of communication and ridiculous time frame fiasco. If you don't have time to look at cars, just say so.

TM
TERRY M.
Brunswick, OH
Chevrolet Silverado Classic
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03/24/2015
great service
Jeff awesome. Never go anywhere else. Keep up the great work

SH
SHANNON H.
Lodi, OH
Dodge Caravan
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03/19/2015
Excellent
Jeff and Dawn always make me feel welcome when I bring my vehicle there. This time, Jeff went above and beyond what he was supposed to do. Thanks guys!

BK
BARB K.
Chrysler
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03/14/2015
I called , You came, You fixed my van
You guys are great!! Second time in less than 2 months I had trouble with my van.
Again Thank You and You guys are Great!!

GD
Greg D.
Medina, OH
Ford Fusion
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03/14/2015 Category: Service
Greg said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

RS
Ruth S.
strongsville, OH
Oldsmobile Intrigue
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03/09/2015 Category: Service
Ruth said the business was good and has gone there for years. Her son took the vehicle in for her but she did not hear any complaints.
This review was collected via phone interview by Customer Research Inc.

MJ
Mark J.
Ohio
Chevrolet Astro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2015 Category: Service
Mark said the business was responsive to his breakdown and fixed his vehicle the next day.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Brunswick, OH
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2015 Category: Service
John said this business finished the repairs in less time than estimated. The were courteous and had fair pricing.
This review was collected via phone interview by Customer Research Inc.

DJ
Dan J.
Ohio
Nissan Titan
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03/05/2015 Category: Service
Dan said they provide good service.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Brunswick, OH
Nissan Altima
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/05/2015 Category: Service
Spoke with Jackie. She said they took the vehicle to the business and they could not complete the service in the time span specified.
This review was collected via phone interview by Customer Research Inc.

DF
Dale F.
cleveland, OH
Saturn Vue
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03/02/2015 Category: Service
Dale said he had no problems or issues and everything was fine.
This review was collected via phone interview by Customer Research Inc.

EM
Eileen M.
Brunswick, OH
Mitsubishi Galant
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02/18/2015 Category: Service
Eileen said this business always does a pleasant and efficient job.
This review was collected via phone interview by Customer Research Inc.

JA
Julia A.
Brunswick, OH
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2015 Category: Service
Julia said she is satisfied with her experience and with the work this facility does. They do good work and she will recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

BC
Becky C.
Ohio
Volkswagen New Beetle
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02/11/2015 Category: Service
Becky said they got her in quick, her vehicle was ready on time and they did everything they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Brunswick, OH
Chevrolet Equinox
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02/10/2015 Category: Service
Tom said this business was quick to come to his aid, and tow him to their shop for repair. They are also very attentive.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Litchfield, OH
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2015 Category: Service
John said he has sent several vehicles to this business. He had one experience where they could not fix it and they did not charge him. They are an honest business, which is nice for him.
This review was collected via phone interview by Customer Research Inc.

MK
Mickey K.
Brunswick, OH
Chrysler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2015 Category: Service
Mickey said he had a good experience with the business and he appreciated them for being so helpful.
This review was collected via phone interview by Customer Research Inc.

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