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Chihuahua Tire Shop

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(92 Reviews)
83

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

About

As a family owned and operated business for nearly 20 years, we understand how important it is that both your vehicle and your tire and repair shop are reliable and trustworthy. We make it our mission to be honest and upfront with you about pricing and repairs, while always striving to be experts in our field. Your vehicle, your family As a family owned and operated business for nearly 20 years, we understand how important it is that both your vehicle and your tire and repair shop are reliable and trustworthy. We make it our mission to be honest and upfront with you about pricing and repairs, while always striving to be experts in our field. Your vehicle, your family and your budget are important to us. Initially started as just used tires and auto repair, we’ve grown into four locations and offer a wide array of auto services. Not only do we specialize in auto repair and maintenance, but we also offer a variety of tires for every price point, customization capabilities, audio work, stereos, and tvs, window tinting and repair services, and much more. And we’ve also become the go-to in the Chicago area for aftermarket parts. ...more

Categories
Auto Repair, Tire Sales and Repair, Diesel Services
Contact
(630) 844-9500

Business Hours

Mon
8:30 AM - 6:30 PM
Tue
8:30 AM - 6:30 PM
Wed
8:30 AM - 6:30 PM
Thu
8:30 AM - 6:30 PM
Fri
8:30 AM - 6:30 PM
Sat
8:30 AM - 5:30 PM
Sun
closed
* Central Time (Us & Canada)
1201 Aurora Ave Lane Aurora, IL 60505
Chihuahua Tire Shop's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(92 Reviews)

MM
Michael M.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/07/2026
verified customerVerified Customer
5
Great service but make sure to ask questions
Service was great, was done properly and in a timely manner. The only negative is that I made a call to ask about their rate for installing tires on my car. When I came in to have it done they confirmed the price was correct. But then they asked me if I was going to want the tires balanced as well. Every place I called gave me a rate for installing tires which includes balancing them. But Chihuahua’s said it was an added expense, which changed the total price I had to pay. It ended up being a similar price as other places. But I didn’t like that they quote you a lower rate to get you in the door and last minute they split the process of the service you are getting into different steps that are “added expenses” when it’s something that it’s supposed to be included. It’s like having a price for a hamburger, you order it and at the last minute they ask you if you want it cooked, cause that be an added expense. Common sense says it’s gotta be cooked. Same thing with installing tires. I had tire shops closer to my house but I went there cause of the better rate and ended up being even more than other places I called. So, besides the sketchy pricing, the actual service at the shop was well done and fast. People at the shop are great. Staff at the office? Just make sure to ask every single question as to not to be surprised at the end.
The Team a. from Chihuahua Tire Shop responded on 02/10/2026 09:38 AM

We appreciate your feedback and are glad you found our service fast and well done—who doesn’t like a speedy tire installation that keeps those wheels rolling? However, we understand your concern regarding the pricing structure. It sounds like you had a bit of a curveball with the balancing costs, which isn't quite the kind of surprise anyone wants when they think they’ve made a straightforward order. We strive to keep our rates competitive, and we recognize that clarity about every part of the service can prevent any head-scratching moments. Your analogy with the hamburger is both accurate and amusing; you definitely shouldn't need to ask if that patty is getting cooked! Rest assured, we'll take your feedback to heart as we continue to improve communication with our customers. If you have further questions, feel free to reach out—consider us your tire whisperers, ready to clarify any details for you!

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