Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

631 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


MW
MARY W.
Subaru Baja (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
The people they explain everything out so you know what your problem is and how they can fix it
The people they explain everything out so you know what your problem is and how they can fix it

MD
MARY D.
Yarmouth, ME
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
They treat you like a family based company
Chip’s Service Center is awesome. They are knowledgeable about repairs & their rate is affordable. Combine these with the ‘family based treatment’ and I say, why would I go elsewhere!
JASON W., OWNER from Chip's Service Center responded on 11/20/2018

Thank you for your kind words. have a wonderful holiday. 

Jason Webster
Owner Chips's Service Center
207-775-2020

BC
BILL C.
Portland, ME
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
recent service
They were courteous and helpful.
JASON W., OWNER from Chip's Service Center responded on 11/20/2018

Thank you for choosing chips. We are glad to help you out anytime. 

Jason Webster
Owner Chips's Service Center
207-775-2020

WW
William W.
Maine
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
William said the service was good.
This review was collected via phone interview by Customer Research Inc.

TF
TED F.
Nissan cube
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Excellent & Fun Staff!
What can we say but if getting one's vehicle serviced is ever "fun" this is your place. Kyle and the others and the whole crew are fun to deal with. Chip's is fair in their pricing and they deliver a complete job when promised every time. What could be better?
JASON W., OWNER from Chip's Service Center responded on 11/20/2018

thank you Ted. we love haing you as a customer :)

Jason Webster
Owner Chips's Service Center
207-775-2020

TH
TODD H.
Peaks Island, ME
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Swell
You guys are the best

Verified Customer
Cumberland Foreside, ME
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Great service
Needed a annual inspection. They fit me in on short notice and got me back on the road in short order, with a smile and a courtesy pickup.

Verified Customer
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Friendly , knowledgable staff
Have been having my cars serviced here and have been purchasing cars here for years , always treated well . Can trust their work.

JJ
Jackie J.
Maine
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Jackie said the service at this business was fast and efficient.
This review was collected via phone interview by Customer Research Inc.

EW
Elizabeth W.
Maine
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Elizabeth said the staff was knowledgeable, quick, and helpful.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Maine
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Steve. He said he trusts them and to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

GN
Gloria N.
Maine
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Gloria said the staff is honest about her vehicle's needs and never push her to have services that are unnecessary. They are pleasant to work with and very accommodating.
This review was collected via phone interview by Customer Research Inc.

CD
Calab D.
Maine
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Calab said the service was done quickly.
This review was collected via phone interview by Customer Research Inc.

TP
Tamas P.
Maine
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Tamas said employees were very knowledgeable.
This review was collected via phone interview by Customer Research Inc.
JASON W., OWNER from Chip's Service Center responded on 10/31/2018

Thank you for choosing Chip's!

Jason Webster
Owner Chips's Service Center
207-775-2020

DD
Dan D.
Maine
Subaru Outback
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/29/2018 Category: Service
Dan said he brought his vehicle in 2 times. One mechanic told him it would be a simple inexpensive repair. When he brought the vehicle in the 2nd time, another mechanic told him a lot needed to be done and the cost would be very high. He will now go to another facility to see what they say.
This review was collected via phone interview by Customer Research Inc.
JASON W., OWNER from Chip's Service Center responded on 10/31/2018

I AM SORRY YOU FEEL THIS WAY. AFTER TALKING WITH THE TECHNICIANS AND LOOKING BACK. YOU HAVE ONLY BEEN HERE ONCE FOR A FULL LOOK OVER OF THE CAR. JUST SCANNING A CHECK ENGINE LIGHT FOR FREE AND US TELLING YOU WHAT THAT MIGHT BE IS DIFFERENT THEN HAVING A COMPLETE LOOK OVER. ONCE WE GET THE CAR IN THE SHOP AND UP IN THE AIR WE CAN SEE MORE THINGS. YOU COULD REPAIR THE MISFIRE ISSUE AND HOPE IT CLEARS UP THE CAT CONVERTER ISSUE BUT THE CAR TO US WAS NOT WORTH PUTTING THE MONEY INTO AFTER FINDING MULTIPLE RUST ISSUES THAT WOULD NOT PASS MAINE STATE INSPECTION IN THE NEAR FUTURE. AS FOR THE NOISE YOU CAME IN FOR AFTER PUTTING THE CAR ON THE LIFT AND LISTENING TO THE CAR WITH A STETHOSCOPE WE THEN FIGURED OUT THERE IS TRANSMISSION NOISE. WE CAN GIVE YOU OUR " BEST GUESS" FROM YOUR DESCRIPTION BUT UNTIL WE ACTUALLY GET A GOOD LOOK WE DON'T KNOW. I JUST WISH IF YOU WERE FRUSTRATED OR FELT THIS WAY YOU WOULD HAVE EXPRESSED YOURSELF AND WE COULD HAVE MADE THIS MORE CLEAR FOR YOU. THANK YOU FOR CHOOSING US, AND WE ARE SORRY FOR THE CONFUSION. 

Jason Webster
Owner Chips's Service Center
207-775-2020

LH
LISE H.
Portland, ME
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Timely and friendly
Always satisfied, staff very knowledgeable.
JASON W., OWNER from Chip's Service Center responded on 10/31/2018

Thank you for always choosing Chip's

Jason Webster
Owner Chips's Service Center
207-775-2020

Verified Customer
Falmouth, ME
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Wouldnt take my subaru anywhere else for maintenance!
Have had subarus for many years, only fairly recently starting taking to my Forester to Chip's. Am I ever glad I did. All routine maintenance are way less than dealer in cost. They always call if they find something more to fix. Very responsive to questions. Even helped me when I bought my last Subaru decide between CVT and manual transmission. Polite, timely, convenient.
JASON W., OWNER from Chip's Service Center responded on 10/31/2018

Thank you , We are glad to have customers like you ! :)

Jason Webster
Owner Chips's Service Center
207-775-2020

CS
CHRISTY S.
Portland, ME
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Friendly service, excellent value
The Chip's Service Center staff were friendly and helpful. They were able to fix my Subaru door handle for a very reasonable charge.
JASON W., OWNER from Chip's Service Center responded on 10/31/2018

Thank you for choosing Chip's

Jason Webster
Owner Chips's Service Center
207-775-2020

GJ
ginger j.
Maine
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Ginger said that she has been using the place for many years and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

SP
SUE P.
Portland, ME
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Feeling Safe with grandchildren in Baxter State Park for a week
I felt badly as we started the day with a miscommunication. It was one of those brutally hot and muggy mornings. I stayed and waited for the service and CHIPS had me for a drop off. I was to leave with young kids for Baxter in the early afternoon. I had no alternative. I knew I was a pain in the BUTT sitting there. The car was done in good time and CHIPS was was happy to have me gone. It was awkward for me.
The drive North was long and HOT but I felt really safe knowing my older Subaru had just been serviced by CHIPS. In the park we did a lot of exploring and at times saw cars in trouble. I was constantly grateful that I had just had the big #4 service.

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