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Chuck and Meredy's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,949 Reviews)
95
Write a Review
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Score Details

5 stars
96%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Chuck and Meredy’s Auto Service is a locally owned auto repair and maintenance shop proudly serving the Big Rapids, MI area. We’ve been providing customers with our specialized auto repair and maintenance services since 1983.
We understand that you depend on your vehicle to safely get the kids to school, you to work, and your groceries Chuck and Meredy’s Auto Service is a locally owned auto repair and maintenance shop proudly serving the Big Rapids, MI area. We’ve been providing customers with our specialized auto repair and maintenance services since 1983.
We understand that you depend on your vehicle to safely get the kids to school, you to work, and your groceries home. We’re known for our prompt and efficient services that get you back on the road in no time without breaking the bank!
Our auto technicians are completely committed to helping you find the best solution to any issues you’re having with your vehicle. Simply stop by or give us a call to experience the Chuck and Meredy’s difference for yourself! ...more

Categories
Oil Change, Car Maintenance, Import Auto Repair
Contact
(231) 796-0550
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
18620 16 Mile Rd Big Rapids, MI 49307-9075
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Chuck and Meredy's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,949 Reviews)
Write a Review
Recent Reviews
DD
DONALD D.
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
verified customerVerified Customer
10
Don, retired truck driver
Excellent service, the job was done when promised & the price was great.
We will definitely recommend this business
JL
gravatar
Jerry L.
Big Rapids, MI
GMC Sonoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2025
verified customerVerified Customer
10
Power window
Service is fantastic as always, they keep my 3 vehicles on the road safe
TG
Tamyra G.
Mecosta, MI
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Excellent service
Guys are friendly and the service is outstanding. Wouldn't go anywhere else.
NM
NICK M.
Big Rapids, MI
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Thanks jim great service
First time customer definitely wont be the last great customer service and honest thank you guys very much back on the road
TP
Tom P.
Stanwood, MI
Chevrolet Express Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
Category: Service
Tom said they do a good job for a fair price and they're honest people.
Recommended
MB
gravatar
Mark, Kim B.
Big Rapids, MI
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Headlight replacement.
Chuck and Meredy’s has been a family favorite for over 25 years. Their excellence has never faltered. Our first choice for car repairs.
RM
Robby M.
Chevrolet Impala Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Always Great!
Thank you for always being so helpful and providing great customer service. Big Rapids is very fortunate to have an outstanding mechanical shop with great staff and mechanics.
RD
ROBERT D.
Big Rapids, MI
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
verified customerVerified Customer
10
Prompt and great service. I recommend them for anyone in the local area.
Prompt and excellent service. Strong recommendation for them
MS
MARK S.
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/07/2025
verified customerVerified Customer
9
Did a great job! Trucks running good!
They communicated the issue and gave me options to solve the problem. The costs were a part of the discussion and made me a part of the outcome.
GP
Gloria P.
Stanwood, MI
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Truck quit running
Diagnosed problem immediately. Kept me informed and called when it was done.
Pleasant environment. Easy to
Work with.
LG
Larry, Cheryl G.
Big Rapids, MI
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
These guys are always the best and most professional
Highly recommended. Great service and professional quality. 5 stars and 100% rating!
EC
Emily C.
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
10
Can always count on them!
No matter what or when they always get me in and figure out what’s the right thing to do. Always fair priced and honest. I’ll never bug anyone else with my car issues. Lucky them!🤣🙂
DM
DAVE M.
Mecosta, MI
GMC Sierra 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Good work and honest mechanics .
I’m gonna repeat Customer
SK
SCOTT K.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Accommodating
Fit me in to a busy schedule when I was in a bind
SM
Steven M.
Big Rapids, MI
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
Category: Service
Steven said they did everything he asked them to do. They have fantastic service.
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