Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65
4.7

( 1173 Reviews )

ReScore Reviews™ (39)

ReScore
Overall Rating 4.64103/5Overall Rating 4.64103/5Overall Rating 4.64103/5Overall Rating 4.64103/5rating 4.64103
Original
Overall Rating 2.3157882/5Overall Rating 2.3157882/5rating 2.3157882rating 2.3157882rating 2.3157882
93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


CH
Calvin H.
Bronx, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Good service
Vehicle serviced in a timely manner.
LENNY R., Service Manager from City World Hyundai responded on 11/15/2019

Thank you our loyal customer. 

We really appreciate your review and 5 star rating 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

DR
Dennis R.
Bronx, NY
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
The staff is outstanding and knowledgeable.
I will definitely recommend this facility , it’s excellent if I could rated I would give it 10 ⭐️’s. I would also like to thank Jessica and Conrad, very helpful. Yours truly Dennis R.
LENNY R., Service Manager from City World Hyundai responded on 11/14/2019

Thank you for the great review we appreciate your kinds words 
and acknowledgment of our staff.

 We look forward to seeing you again, 


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

WC
William C.
Bronx, NY
2014 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Great service
Employees are very nice and very organized And great service.
LENNY R., Service Manager from City World Hyundai responded on 11/12/2019

Thank you appreciate the great review and 5 star rating. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

YR
Yudelky R.
Bronx, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Great service
The service was amazing and fast.
The guys really know what they are doing and the people in the office are very friendly and helpful!
LENNY R., Service Manager from City World Hyundai responded on 11/12/2019

Thank you very much for the great review and 5 star rating 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

GV
Greivy V.
Paterson, NJ
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Waiting area
It should be more pleasent specially to those who are waiting in there .
LENNY R., Service Manager from City World Hyundai responded on 11/12/2019

Thank you for taking time to respond to survey 

We really appreciate the 5 Star rating. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Improve the customer waiting area
Jessica answered all my questions and made me supported during my visit as this was my first time at the service center. The customer waiting area definitely needs to be updated; while i was waiting there were a few customers who had to stand because there were not enough seats. Definitely recommend having a Keurig.
LENNY R., Service Manager from City World Hyundai responded on 11/12/2019

Thank you for your feedback 

We really appreciate the 5 Star rating 


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

ES
Eugenio S.
Bronx, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
Excellent service
Amability and efficiency
LENNY R., Service Manager from City World Hyundai responded on 11/11/2019

Thank you, glad we could take care of you 

Really appreciate the 5 star rating. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

DS
Douglas S.
Bronx, NY
2006 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Car Service
The service is great and the timing is good.
LENNY R., Service Manager from City World Hyundai responded on 11/11/2019

Thank you for the great review and 5 star rating 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

JT
Jeton T.
White Plains, NY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2019 Category: Service
nothing
I no have text very very bad
LENNY R., Service Manager from City World Hyundai responded on 11/11/2019

Will be in touch with you regarding your service visit 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
LENNY R., Service Manager from City World Hyundai responded on 11/12/2019

Unable to reach you,  please contact me directly would like to help with any issues and address your concerns. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

AC
Amaning C.
Bronx, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
CK
Excellent service
LENNY R., Service Manager from City World Hyundai responded on 11/11/2019

Thank you very much for your 5 star rating 

We really appreciate it 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

ES
Esperanza S.
Bronx, NY
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Oh yes very good
JS
LENNY R., Service Manager from City World Hyundai responded on 11/06/2019

Thank you very much 

We appreciate you as our loyal customer. 


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

AA
Alfredo A.
Bronx, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2019 Category: Service
Customer services is up to par.
Knowledgeable of the work they do.
LENNY R., Service Manager from City World Hyundai responded on 11/04/2019

Thank you, 
Hope to earn a 5 star rating in your future visits. 


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

VH
Valerie H.
Bronx, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Auto maintenance
Quick service and helpful personnel.
LENNY R., Service Manager from City World Hyundai responded on 10/31/2019

Thank you so much for the 5 star rating 

Really appreciated by all of us 

 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

DD
Danny D.
Bronx, NY
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Friendly staff specialized in the care of your Hyundai.
Knowing my car is being taken care by specialized Hyundai technicians rather than an ordinary mechanic; that might just be winging it simply brings me peace of mind. Friendly staff and reasonable waiting time in there comfortable waiting area.
LENNY R., Service Manager from City World Hyundai responded on 10/31/2019

Thank you so much for the great review and 5 star rating 

Its our goal and we really appreciate it. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

WG
William G.
New York, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
Lenny Rodriguez
I have never taken my Sonata to anyone else!
LENNY R., Service Manager from City World Hyundai responded on 10/26/2019

Thank you will see you soon to finish up repairs 

Have a great weekend check in with you soon 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

WM
Wilfredo M.
Bronx, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2019 Category: Service
Close & convenient
I go to this Hyundia service shop cause it’s close & convenient for me. I learned to make my appointment a week in advance, so I could most likely get the date & time I want.
I had a coupon for 10 % off service that they sent to my email before I came in for my service. So that helped a little, and they finished servicing my car quicker then I expected.
LENNY R., Service Manager from City World Hyundai responded on 10/26/2019

Thank you for your survey feedback 
Hope to earn 5 star rating in future visits 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

CP
Cesar P.
Bronx, NY
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Friendly staff
Always a pleasure to go there. Service is quick and staff Is friendly.
LENNY R., Service Manager from City World Hyundai responded on 10/24/2019

Thank you so much for your kind words and 5 star rating. 

We very much appreciate it. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Hyundai Scheduled Service
Good timely work.
LENNY R., Service Manager from City World Hyundai responded on 10/23/2019

Thank you so much for your great review and 5 star rating. 

Very important to us. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

BO
Bhadra O.
Bronx, NY
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Maintenance check up
I appreciate the maintenance on my new Hyundai Accent 2019 car!
Jessica Rodriguez, my Consultant is friendly and informative on what was done.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/21/2019 Category: Service
Maintenance check up
It's great that the car maintenance is with the people that make the car.
LENNY R., Service Manager from City World Hyundai responded on 10/22/2019

Thank you for reviewing your experience with us. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
LENNY R., Service Manager from City World Hyundai responded on 10/23/2019

Appreciate the re score 
Look forward to helping you with your future service. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

WG
William G.
New York, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Lenny Rodriguez and staff!
Professional and considerate!
LENNY R., Service Manager from City World Hyundai responded on 10/22/2019

Thank you for the great review always appreciated ! 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com