Reviews
PA
Peter A.
Bronx, NY
2013 Hyundai Sonata
Verified
Service
Excellent service
Recommended
VS
Victor S.
Bronx, NY
2013 Hyundai Genesis Co
Verified
Done right the first time.
Prompt
Recommended
JS
Jerry S.
New York, NY
2018 Hyundai Elantra
Verified
place is clean, and the work is done fast
I like that a can see my car when their working on it.
Recommended
YR
Yvette R.
Bronx, NY
2017 Hyundai Santa Fe S
Verified
Happy Hyundai
My experience with my Santa Fe Sport and the service dealer has been very good
Recommended
AS
Andrea S.
New York, NY
2017 Hyundai Santa Fe S
Verified
Great service, friendly staff
Friendly staff, no issues with oil changes
Recommended
LENNY R., Service Manager from City World Hyundai responded on 10/19/2018
Thank you for the great review.
We appreciate it,
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Verified Customer
Bronx, NY
2012 Hyundai Santa Fe
Verified
Good service
Good
Recommended
Verified Customer
New York, NY
2017 Hyundai Accent
Verified
Friendly staff
A+
Recommended
LENNY R., Service Manager from City World Hyundai responded on 10/19/2018
Thank you for the great review.
We appreciate it,
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Verified Customer
Bronx, NY
2013 Hyundai Elantra
Verified
Simple starter probem
My starter was dying and could not be figure out by the service center in Manhattan on 2nd Avenue (which is closed now) and the service center on Boston Road. It was truly upsetting and I won’t take my car back to any Hyundai service center that charged for for NOT finding the problem even after I suggested it may have been the starter which was the problem all along.
LENNY R., Service Manager from City World Hyundai responded on 10/19/2018
We spend a great deal of time and effort inspecting
your car and trying to duplicate your concern.
We find it not in our customer interest if we guess
at what might fix a concern, especially at your expense. I also see that you were charged a discounted minimum.
We would have like to repair your car but
again rather not guess on a fix.
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
VH
Valerie H.
Bronx, NY
2012 Hyundai Sonata
Verified
Among other things, proximity to home.
I used to have my car serviced at the dealer where I purchased, on Hillside Avenue In Jamaica Queens. However, when I voiced my displeasure concerning an incident which occurred there, I was totally ignored. Then a friend pointed out your existence and I made an appointment with you. That was two or three years ago. I was and am very pleased with your service and will continue to be a customer.
Recommended
LENNY R., Service Manager from City World Hyundai responded on 10/19/2018
Thank you for being our valued customer.
Appreciate the great review.
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Verified Customer
Bronx, NY
2014 Hyundai Santa Fe S
Verified
Fast service
Very friendly staff and fast service. My service adviser Jessica is awesome everytime.
Recommended
LENNY R., Service Manager from City World Hyundai responded on 10/19/2018
Thank you for the great review.
We appreciate it,
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Verified Customer
Bronx, NY
2011 Hyundai Sonata
Verified
Hyundai Recall Visit
The service was excellent. Very attentive and did not take a long time for the recall visit. Courteous and friendly. Up front and honest about pricing of services. I would recommend City World Hyundai to customers. Great experience
Recommended
LENNY R., Service Manager from City World Hyundai responded on 10/15/2018
Thank you so much for the kind words &
great review.
Hope you will visit us again
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Verified Customer
Brooklyn, NY
2014 Hyundai Santa Fe
Verified
Welcoming and friendly staff
Every went well , staff was friendly and explained to us in detail everything that was needed to know about what our vehical needed to function
Recommended
LENNY R., Service Manager from City World Hyundai responded on 10/15/2018
At your service, Thank you for the great review
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
MM
Madline M.
Bronx, NY
2017 Hyundai Sonata
Verified
Close to home
Would like to have had my problem solved the first time there.
Recommended
LENNY R., Service Manager from City World Hyundai responded on 10/15/2018
Please bring the vehicle in so that we can inspect
If the air bag warning light on dash is not on then
the system is fully functional
Bring in at your convenience a re-inspection.
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
AG
Alfonso G.
Bronx, NY
2017 Hyundai Santa Fe
Verified
PROMPT SERVICE AND CONVINIENT LOCATION
THIS PLACE PERFOMES A PROMT AND QUICK SERVICE
Recommended
LENNY R., Service Manager from City World Hyundai responded on 10/15/2018
Glad we could take care of you efficiently
Lenny RodriguezService Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Verified Customer
Bronx, NY
2016 Hyundai Sonata
Verified
?
My son drove in for service, told me he was quite pleased .
Recommended
LENNY R., Service Manager from City World Hyundai responded on 10/11/2018
Glad we could take care of him.
Thank you,
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
VG
Victoria G.
Dingmans Ferry, PA
2017 Hyundai Tucson
Verified
Fast service
Courteous and fast service.
Recommended
LENNY R., Service Manager from City World Hyundai responded on 10/11/2018
Thank you
Glad we could take care of you efficiently
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Verified Customer
Bronx, NY
2017 Hyundai Elantra
Verified
ReScore Review™
Service
Customer service is excellent. Response and service time quick and efficient.
Recommended
Original Review
Price discrepancy
Better explanation of the difference between booking online and in service center with regards to pricing.
Recommended
LENNY R., Service Manager from City World Hyundai responded on 10/11/2018
Thank you for pointing the on line problem out
We have worked with site management and they
have corrected that issue. I have made note of
your service credit in out system.
Thanks Again
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
OC
Orlando C.
Bronx, NY
2017 Hyundai Santa Fe S
Verified
Awesome service
Awesome service in and out. Super accommodate
Recommended
LENNY R., Service Manager from City World Hyundai responded on 10/10/2018
Thank you appreciate the kind words & Great
Survey score.
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
CM
Carmine M.
New Rochelle, NY
2018 Hyundai Sonata
Verified
Friendly knowledgeable staff.
Service center is very difficult to find. Company needs to adjust with gps map services.
Recommended
LENNY R., Service Manager from City World Hyundai responded on 10/09/2018
Thank you for your review.
Appreciate the 5 star rating.
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
AA
Alfredo A.
Bronx, NY
2017 Hyundai Sonata
Verified
Knowledgeable and courteous.
All is up to par.
Recommended
LENNY R., Service Manager from City World Hyundai responded on 10/09/2018
Thank you for your response.
We hope to earn a 5 star rating in the future.
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com