Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1029 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 4.6388897/5Overall Rating 4.6388897/5Overall Rating 4.6388897/5Overall Rating 4.6388897/5rating 4.6388897
Original
Overall Rating 2.3142846/5Overall Rating 2.3142846/5rating 2.3142846rating 2.3142846rating 2.3142846
93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


Verified Customer
Bronx, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Inspection and Service
Got two tasks completed within about 45 mins. Excellent feedback about filters and tire rotation.

BP
Basdeo P.
Bronx, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
My service
Excellent reception. Service was good except knocking noise still there

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/19/2019 Category: Service
Noise not found
Not. noise not found
JESSICA R. from City World Hyundai responded on 06/19/2019

Hello Mr Persaud.
                    I just spoke to you a few minutes ago and I will be sending you the rescore for the five star. Im hoping to see you this week coming up. Thank you so much and I really apprecite it . 


YV
Ylli V.
Bronx, NY
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Great Experience😄😄😄
I love this place I take my car there all the time great costumer service lovely people.
LENNY R., Service Manager from City World Hyundai responded on 06/18/2019

Thank you for the great survey and 5 star rating. 

We appreciate your kind words & value your businesses. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

GA
George A.
Bronx, NY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Fantastic customer service
They make you feel at home and you are informed regularly of the state of work.
LENNY R., Service Manager from City World Hyundai responded on 06/17/2019

Thank you for your great review and 5 star rating. 

Appreciate it, 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

RS
Robert S.
New York, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Awesome
As always excellent customer service and excellent work on my vehicle. Thank you
LENNY R., Service Manager from City World Hyundai responded on 06/14/2019

Thank you, Robert you know how important this survey is to us, We appreciate you as our loyal customer. 

Always here to help with your Sonata. 

From all of us, 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

JV
Jonathan V.
Bronx, NY
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Fast, Reliable and Affordable.
I had a great experience at this service center. Had serpentine belts and transmission oil change. Best place I been to in a while for my sonata.
LENNY R., Service Manager from City World Hyundai responded on 06/14/2019

Thank you for the great review and 5 star rating. 

We hope to earn you as a customer and look forward to taking care of you and your Sonata. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

RB
Ronald B.
Bronx, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Good help with things
Ronald B
LENNY R., Service Manager from City World Hyundai responded on 06/14/2019

Thank you we really appreciate the 5 star rating. 

Look forward to taking care of you & your car. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Attention and kindness
Excellent! Jessica is amazing
LENNY R., Service Manager from City World Hyundai responded on 06/13/2019

Thank you appreciate your acknowledgment and 5 star rating. 


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

PA
Peter A.
Bronx, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Service Always
Always giving me Great service and good advice for my car
LENNY R., Service Manager from City World Hyundai responded on 06/13/2019

Thank you we very happy to take care of you and your car. 

Have a great summer. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Well done
Very good service and staff is very profesional
LENNY R., Service Manager from City World Hyundai responded on 06/13/2019

Thank you for the great review and 5 star rating.


Much appreciated from all our staff. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Buffalo, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
The staff is very professional
My only concern it was the price of the oil change, is my second car and I never paid that amount in my first car for that service. It was shock going and found how much was. I think the should let the customer know about the price when the make the appointment. The secretary was amazing.
LENNY R., Service Manager from City World Hyundai responded on 06/12/2019

Appreciate your comments, Please note that you had your scheduled maintenance which is a lot more than just engine oil change, Will keep your car running the best it can. 

Thank you for the 5 star rating and kind words. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

MA
Miguel A.
The Bronx, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Excellent customer service
Best place to go for car service
LENNY R., Service Manager from City World Hyundai responded on 06/12/2019

Thank you for your kind words & 5 star rating.

We really appreciate it and value you as our long time customer. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

JC
Jerome C.
Bronx, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Great timing
They was done within 1 hr which is great
LENNY R., Service Manager from City World Hyundai responded on 06/11/2019

Thank you for the 5 star rating. 
We really appreciate it, Glad we could take care of 
your car quickly. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

GV
George V.
Bronx, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
It’s close and convenient
Exceptional service
LENNY R., Service Manager from City World Hyundai responded on 06/10/2019

Thank you appreciate the great review and 5 star
rating. 


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Hospitality n quick services
I love the cleaness the quick services n friendly environment
LENNY R., Service Manager from City World Hyundai responded on 06/08/2019

Thank you for the great review and 5 star rating.

Much Appreciated 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

SQ
Saul Q.
Bronx, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Fast service
I wish the waiting area was a little bigger but your service was great and I was out of there in 40 minutes. That’s what matters most! Awesome! Thank you!
LENNY R., Service Manager from City World Hyundai responded on 06/08/2019

Thank you, Glad we could provide prompt service 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

EV
Elizabeth V.
Bronx, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Personnel/Mechanics
Friendly and professional at all times. Mechanics are always diligently working doing their best work.
LENNY R., Service Manager from City World Hyundai responded on 06/08/2019

Thank you for the great review and 5 star rating. 
Our technicians appreciate your kind words. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

MG
Maria G.
Bronx, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great service
Seemless customer service and experience
LENNY R., Service Manager from City World Hyundai responded on 06/08/2019

Thank you appreciate the great review and 5 star rating. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2019 Category: Service
Customer Service
Excellent Customer Service
LENNY R., Service Manager from City World Hyundai responded on 06/08/2019

Thank you, 
Hope we can earn a 5 star rating your next visit. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

AS
Andrea S.
New York, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Satisfied
Overall service was good and staff friendly.
LENNY R., Service Manager from City World Hyundai responded on 06/04/2019

Thank you , really appreciate the 5 star rating. 

See you next time. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com