Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

771 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 4.6800036/5Overall Rating 4.6800036/5Overall Rating 4.6800036/5Overall Rating 4.6800036/5rating 4.6800036
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
93% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


RS
Relwende S.
Bronx, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Outstanding performance
Very friendly and acknowledged staff.

Verified Customer
Bronx, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
My Hyundail service experience
Niec service.
LENNY R., Service Manager from City World Hyundai responded on 12/14/2018

Thank you very much. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

SC
Serena C.
Bronx, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Lenny
He and the staff do a great job thank you.
LENNY R., Service Manager from City World Hyundai responded on 12/14/2018

Thank you much appreciated. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

CW
Carl W.
Bronx, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Customer service
The staff were very open to take care of my issue based on my concern and my request to forego the original appointment that I was given (which was scheduled two weeks later than the day that I stressed my concerns for the waiting period I was originally given............
Job well done..........I was very thankful
LENNY R., Service Manager from City World Hyundai responded on 12/14/2018

Hope to earn a 5 star rating next time in 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Good Service
Very good service, professional stuff
LENNY R., Service Manager from City World Hyundai responded on 12/14/2018

Thank you for the great review. 

Really appreciate it 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
My vehicle service
Service was quick. And professional.
LENNY R., Service Manager from City World Hyundai responded on 12/14/2018

Glad we could take care of you promptly and 
processionally

Thank you for the 5 star rating. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

CA
Clara A.
Brooklyn, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Good Customer Service
When I arrive, I am taken care of right away. The many times that I have been there for service, I have never waited more than an hour for work to be completed. Great customer service. Everyone that works there are friendly. Highly recommended.
LENNY R., Service Manager from City World Hyundai responded on 12/13/2018

Thank you so much for the great review 
We really try to take care of our customers. 


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

NS
Nelson S.
Bronx, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
very efficient personnel
very high standards from everyone in this service center, for my money is the best facility of this kind, not just in the bronx, but in the state.
LENNY R., Service Manager from City World Hyundai responded on 12/12/2018

Thank you for the kind words & great review. 

We really appreciate it and value you as our long time customer. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

JC
Janice C.
Bronx, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Fine
Yes
LENNY R., Service Manager from City World Hyundai responded on 12/12/2018

Thank you - We really appreciate it. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

CE
Corey E.
Bronx, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Service department
The service was done in a timely manner. Everyone was very nice and informative. Small waiting area but very clean.
LENNY R., Service Manager from City World Hyundai responded on 12/12/2018

Thank you for the great review and 5 star rating 

We really appreciate it 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

GF
George F.
Bronx, NY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Excellent Service
Excellent service with a wonderful and friendly staff.
LENNY R., Service Manager from City World Hyundai responded on 12/12/2018

Thank you very much for your kind words. 

Great review 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Review
Prompt and professional service

MT
Mavis T.
Bronx, NY
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Great Service
The representative was very professional and very knowledgeable. My service didn't take the whole day.
LENNY R., Service Manager from City World Hyundai responded on 12/12/2018

Thank you for the great review and 5 star rating. 

Glad we could take care of you promptly 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

CC
Christina C.
New York, NY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Appreciate Hyundai Service New England Thruway
Friendly and professional environment. Always get the job done never long waiting periods! Love them! Jessica is awesome!
LENNY R., Service Manager from City World Hyundai responded on 12/12/2018

Thank you so much ! 

We really appreciate your great review. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

JS
Jennifer S.
Bronx, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Great Service
Thank you for the service
LENNY R., Service Manager from City World Hyundai responded on 12/10/2018

Thank you appreciate your survey score and review. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

CU
Columbia U.
New York, NY
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Excellent customer service
Recently we had our 2011 Hyundai Sonata serviced at City World Hyundai. The staff are very professional especially Ms. Sosa, who makes us feel welcomed and as part of the family. Our car is running like new thanks to City World Hyundai. Thank you for the excellent service and look forward to returning for scheduled service.
LENNY R., Service Manager from City World Hyundai responded on 12/07/2018

Thank you for the great review

We value you as our loyal customer 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

PA
Peter A.
Bronx, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Service
Very good
LENNY R., Service Manager from City World Hyundai responded on 12/06/2018

Thank you and we appreciate you as our valued
customer. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Fort Lauderdale, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2018 Category: Service
Oil Change
+++
LENNY R., Service Manager from City World Hyundai responded on 12/06/2018

We strive for a 5 star rating or we are not doing our best. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

JH
Joffre H.
Reading, PA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Lenny Rodriguez makes this place great
Courteous and professional staff. Lenny accommodated me from the minute that I walked in the door.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/04/2018 Category: Service
Needs improvement
All Hyundai service centers should offer the same
LENNY R., Service Manager from City World Hyundai responded on 12/06/2018

Appreciate your consideration and look forward to 
your updated survey score. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

RH
Rita H.
Bronx, NY
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Service
Fast service and the people are nice.
LENNY R., Service Manager from City World Hyundai responded on 12/04/2018

We value you as our customer. 

Appreciate the great review. 


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com