Civali's Auto Service


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

279 Reviews

100% Would Recommend
98% Business Response
Latest Review 6 days ago
JEANE S. on 01/14/2018
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"General Maintenance"
Truly appreciate Civalis’ always being there; not only for the bigger repairs but for the little things as well; air in tires, window wash... Thank You!
Vehicle: Saab 9-3
Service Date: 01/10/2018
Review Created: 01/14/2018 04:57 AM
John F. at Civali's Auto Service responded on 01/16/2018

Jeane, thank you so much for taking the time to let us know how we are doing. The positive things you said mean the world to us, thank you and have a wonderful day!

Fred S. on 01/13/2018
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Fred said he trusts this business.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 01/11/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 01/18/2018

Fred, thank you for being such a loyal customer, we appreciate you taking the time to let us know how we are doing. Have a great day!

Dino K. on 01/12/2018
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Spoke with Robin. She said the staff is really good to her.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 01/09/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 01/18/2018

Dino and Robin,
Thank you for being such loyal customers. We appreciate you taking the time to answer a few questions. Thank you and have a wonderful day!

Matt M. on 01/05/2018
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Matt said the service was good, the staff were accommodating, and it worked out well. It was easy to get an appointment, the business was accessible, and the staff was friendly. The job got done, and they spotted any additional work that needed to be done. It was an easy process.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 01/03/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 01/10/2018

Matt, thank you for letting us know how we are doing. We appreciate long time customers as yourself to let others know how happy you are with our work. It means the world, have a great day!

R.C. T. on 01/03/2018
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R.C. said the staff has always been fair and honest. He gets very straight forward treatment. He has experience with them, it's been excellent for a long time, and he has recommended this business.
Vehicle: Toyota Prius
Category: Service
Service Date: 12/27/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 01/09/2018

R.C. Thompson, thank you for the positive words you said about Civali's Auto. We appreciate you as a long time customer and thank  you for recommending us to others, that's a big help. Thank you again and have a great day!

Rich C. on 01/02/2018
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Rich said this business was good.
Vehicle: Nissan Xterra
Category: Service
Service Date: 12/21/2017
Review Created: 01/02/2018
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 01/09/2018

Rich, thank you for reviewing our business, we are pleased with your positive words. Have a wonderful day!

Joe M. on 01/02/2018
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Joe said he was totally satisfied.
Vehicle: Ford F-150
Category: Service
Service Date: 12/19/2017
Review Created: 01/02/2018
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 01/08/2018

Joe, thank you for being such a loyal customer and for answering a few questions by phone!

Emily T. on 12/29/2017
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Emily said the staff was really nice. They were honest and quick.
Vehicle: BMW X5
Category: Service
Service Date: 12/26/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 01/09/2018

Emily, we can't thank you enough for taking the time to review our business and the kind words that you said. Have a great day!

Donald B. on 12/21/2017
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Ronald said they did a great job.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 12/15/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 01/08/2018

Thank you Don for taking the time to let us know how we are doing, have a great day!

Marisel L. on 12/20/2017
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Marisel said the employees are always accommodating, helpful, friendly, and do a good job.
Vehicle: Honda Odyssey
Category: Service
Service Date: 12/14/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 12/22/2017

Thank you Marisel, have a very happy holiday season and we appreciate you taking the time to let us know how our business is doing.

Ed W. on 12/19/2017
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Ed said he likes the service he gets from this business and the people they have on staff. They are honest and they do a good job.
Vehicle: Toyota Avalon
Category: Service
Service Date: 11/14/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 01/16/2018

Ed, thank you for reviewing our business with such kind words, have a great day!

ROBERT K. on 12/16/2017
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"Customer Service "
This place gives excellent service, the staff is very friendly, They go into complete detail with what is wrong with your vehicle and prices are reasonable. I will continue to take my vehicles there.? Thank you for the excellent customer service.
Vehicle: Dodge Dakota
Service Date: 12/14/2017
Review Created: 12/16/2017 06:44 AM
John F. at Civali's Auto Service responded on 12/18/2017

Bob, thank you so much for the kind review. Its always a pleasure to see you and Isabel. We all wish you, Isabel and your family the merriest of Christmases!!

Rich G. on 12/14/2017
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Rich said the staff got him in and out really quickly.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 11/15/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 01/16/2018

Rich, thank you for letting us know how we are doing, we appreciate your kind words. Have a great day!

Ken M. on 12/14/2017
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Ken said he has been to this business many times before and they always fix his vehicle. During the last visit they fixed something extra. They are very reasonable.
Vehicle: Nissan Pickup
Category: Service
Service Date: 11/15/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 01/16/2018

Ken, thank you taking the phone call and letting us know how you were treated. Thank you for the kind words....have a great day!

Mary T. on 12/12/2017
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Mary said she trusts the employees. She has used this business for years.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 11/21/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 12/15/2017

Mary, we love that our long time customers take the time to let other people know how happy you are with us. That means everything to us! Wishing you the Merriest of Christmases and a Happy and Healthy New Year!

Kevin K. on 12/12/2017
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Kevin said everything went well with the business and he is happy with them.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 11/29/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 12/15/2017

Kevin, thank you for the kind words about our business. Wishing you and your family the warmest of holidays!

KEITH M. on 12/10/2017
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"Well Informed Service"
Civali’s does a great job keeping you informed and on schedule. They try to make the service as convenient as possible. They are flexible and will troubleshoot your problems without fixing things that don’t need doing immediately. They keep in touch and provide you with appointment reminders. Always satisfied.
Vehicle: Dodge Pickup
Service Date: 12/05/2017
Review Created: 12/10/2017 04:32 AM
John F. at Civali's Auto Service responded on 12/12/2017

Keith, thank you for taking the time to let us know how we are doing. The kind things you say make us feel that we are doing our job and making our customers happy. Have a wonderful holiday season!!

Howard . on 11/27/2017
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"Honest, fair, the best"
I have been taking my carS here for several years. John, Steve and everyone have always treated me fairly. They tell me what is needed and what is not. As simple as that sounds, many times and other establishments, they sell you things that you can do without. It is a nice family with a nice business treating customers well.
Review Created: 11/27/2017 02:40 PM
John F. at Civali's Auto Service responded on 11/28/2017

Howard...wow, what a great review! We can't thank you enough for the nice things you said about our business and about us personally. We appreciate your business and we wish you and your family a warm holiday season!! Thanks again Howard!!

Francis C. on 11/21/2017
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Francis said they are very good. She has been a customer of this business for some time and has not had any problems with them.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 11/27/2017

Hi Francis, thank you for the positive review on our business. We appreciate the fact that you are our long time customer and wish you all the best this holiday season!!

Austin S. on 11/20/2017
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Austin said the facility is solid. They delivered what needed to be done. The staff has been good at communicating.
Vehicle: Acura RSX
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
John F. at Civali's Auto Service responded on 11/22/2017

Hi Austin, thank you for the positive review. We are very happy that you had a positive experience with us. Have a very happy holiday season!!

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